J
Jerry
Hi,
I am having a problem with a new PC and monitor. Soon after installing
the monitor (Dell U2412m) the screen went black even though the power
light was still on. I had to restart using the power button on the PC.
I then updated the driver for the video card and made sure that I had
installed the driver for the monitor. Although it flickered from time
to time, the monitor stayed on for a day or so functioning well.
Then this morning it went black again. The monitor does not power down
as it would if it weren't receiving a signal. I tried to reboot using
the keyboard but the PC would not respond and I had to use the PC power
button again.
Could this be a Windows problem? Bad video card? Or does it sound like
a faulty monitor? I am stumped as how to proceed. My instinct is to
have Newegg replace the monitor, but I can't be sure that is where the
problem is.
Jerry
I am having a problem with a new PC and monitor. Soon after installing
the monitor (Dell U2412m) the screen went black even though the power
light was still on. I had to restart using the power button on the PC.
I then updated the driver for the video card and made sure that I had
installed the driver for the monitor. Although it flickered from time
to time, the monitor stayed on for a day or so functioning well.
Then this morning it went black again. The monitor does not power down
as it would if it weren't receiving a signal. I tried to reboot using
the keyboard but the PC would not respond and I had to use the PC power
button again.
Could this be a Windows problem? Bad video card? Or does it sound like
a faulty monitor? I am stumped as how to proceed. My instinct is to
have Newegg replace the monitor, but I can't be sure that is where the
problem is.
Jerry