Scanning Issues

Discussion in 'Windows 7 Support' started by amypip, Sep 10, 2018.

  1. amypip

    amypip

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    I am having issues scanning to my windows 7 pc from Canon MF4410. Please can someone help
     
    amypip, Sep 10, 2018
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  2. amypip

    TrainableMan ^ The World's First ^ Moderator

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    You are going to have to be more specific.

    If it has never worked before then you probably need the correct drivers. Download & install them from Canon
     
    TrainableMan, Sep 12, 2018
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  3. amypip

    amypip

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    amypip, Sep 12, 2018
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  4. amypip

    amypip

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    Hi it used to work before I rebuilt the pc. When I say it worked, the actual scanning software never worked but I managed to get it to scan by accessing it via device manager but now when I ask it to scan, the printer seems the start the scanning process then the pc freezes and I have re boot the pc to try again.
     
    amypip, Sep 12, 2018
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  5. amypip

    amypip

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    I have installed the latest canon drivers on the pc and when I click to update the driver it says the latest version is installed.
     
    Last edited by a moderator: Sep 12, 2018
    amypip, Sep 12, 2018
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  6. amypip

    TrainableMan ^ The World's First ^ Moderator

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    If the latest drivers are installed for the scanner then I would look at your other drivers. Go to the computer manufacturers website or motherboard manufacturer & make sure you have the latest drivers for the rest of your device.
     
    TrainableMan, Sep 12, 2018
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