No service is running, only started

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I have wanted to update Microsoft Windows 7 on computer of my friend, but I have got error, that Update service is not running.
After looking on table of services I was very surprised: No service is running, but enabled service are in state "Started".
You can see it on screen-shot inattachment... screenshot-services.png
Please: What is wrong in this system? And how to correct it?
 
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