KB2835364 update error code - 800736B3

[meridius10]

I can't seem to get this to install no matter what. Any ideas?

 

[Shintaro]

Try this from the Microsoft community.

 

[meridius10]

Thanks. I will give it a go and get back to this post again if necessary.

 

[TrainableMan]

You might also try the Microsoft Fix-it for Windows Update.

 

[meridius10]

OK. This gets more interesting by the minute. The correct download in this link (http://support.microsoft.com/kb/947821) appears to have resolved the problem but I thought I would run

sfc/ scannow

just to double check but got the errors (on the attached file) as well as the msg in the command prompt: "Windows Resource protection found corrupt files but was unable to fix some of them". I don't know if this is something serious or that can be ignored.

I had also previously had to go to a restore point as well as running chkdsk.

I don't know if this is all pointing to a complete reinstall because if it is I should start backing up my files now.