Home Student unavailable file

[Char Jackson]

Is there a way to eliminate this bothersome popup?

Ray

Not a Windows 7 issue, so I'm sure there are better places to ask your
question. My initial read, however, is either stop trying to use the
missing feature or insert the Office 2007 CD and install the missing
feature.

 

[Ray]

"Char Jackson" wrote in message

Is there a way to eliminate this bothersome popup?

Ray

Not a Windows 7 issue, so I'm sure there are better places to ask your
question. My initial read, however, is either stop trying to use the
missing feature or insert the Office 2007 CD and install the missing
feature.

--

Char Jackson

As far as I’m concerned It IS a Windows 7 issue. It has been on my computer ever since I bought it several months ago. I do not now have nor have I ever had Office 2007.

Ray

 

[Bob Henson]

"Char Jackson" wrote in message


Not a Windows 7 issue, so I'm sure there are better places to ask your
question. My initial read, however, is either stop trying to use the
missing feature or insert the Office 2007 CD and install the missing
feature.

Because you are using the much deprecated Windows Live Mail, if you
don't remove the previous correspondents signature delimiter, your
messages are either "greyed out" or not visible depending on how the
recipients program is set. Why not save yourself and the rest of us a
lot of trouble and get a real newsreader.

 

[Gordon]

As far as I’m concerned It *_IS _*a Windows 7 issue. It has been on
my computer ever since I bought it several months ago. I do not now
have nor have I ever had Office 2007.
Ray

No - but your Computer vendor added a TRIAL version of Office - so it's
NOT a Windows issue.

 

[Ray]

Ray
"Bob Henson" wrote in message

"Char Jackson" wrote in message



Not a Windows 7 issue, so I'm sure there are better places to ask your
question. My initial read, however, is either stop trying to use the
missing feature or insert the Office 2007 CD and install the missing
feature.

Because you are using the much deprecated Windows Live Mail, if you
don't remove the previous correspondents signature delimiter, your
messages are either "greyed out" or not visible depending on how the
recipients program is set. Why not save yourself and the rest of us a
lot of trouble and get a real newsreader.

I wasn't aware that by asking for help that I was causing you and all the
rest a lot of trouble.
I thought this was a place to find help but evidently that's not what it's
about.
Not being as experienced as you and Char are, I have no idea what a
signature delimiter
is. My messages are not greyed out and are very visible. Thanks for the
help.

Ray

 

[Ray]

Ray
"Gordon" wrote in message

As far as I’m concerned It *_IS _*a Windows 7 issue. It has been on my
computer ever since I bought it several months ago. I do not now have nor
have I ever had Office 2007.
Ray
No - but your Computer vendor added a TRIAL version of Office - so it's NOT
a Windows issue.

You are no more help than the others. I bought a new computer with Windows
7 installed.
It certainly wouldn't come new with a trial version installed.
Ray

 

[Nil]

You are no more help than the others. I bought a new computer
with Windows 7 installed.
It certainly wouldn't come new with a trial version installed.

It certainly could. What makes you think it wouldn't? OEMs often
(usually) install trial software so you, the consumer, think you're
getting more for your money. In reality, after a trial period, you are
forced to buy the software or uninstall it or ignore it.

Windows does *NOT* come standard with any version of Office. If you
have a copy, it's either a trial version, or it was bundled with your
computer by your OEM dealer, or it's pirated.

Your original message is not available on any of the three news
services I have available, so I don't know what your real problem is.
But, in any case, it's not really a Windows issue. You will be more
likely to get a good answer from your computer dealer, or maybe asking
on one of the several Microsoft Office groups.

 

[Sunny Bard]

I bought a new computer with
Windows 7 installed.
It certainly wouldn't come new with a trial version installed.

Errr ... it certainly *can* e.g. some eMachines laptops come with a 60
day trial of Office Home & Student edition installed ...

You seem to be the one asking for help here, why be so rude to anyone
trying to do just that?

 

[Gordon]

You are no more help than the others. I bought a new computer with
Windows 7 installed.
It certainly wouldn't come new with a trial version installed.
Ray

Oh yes it would. MOST new computers come with a trial version of Office
these days.
Have you actually thought to LOOK in Control Panel-Uninstall a Program
to see? That's the FIRST place I would have looked in...

 

[Gene E. Bloch]

Ray
"Bob Henson" wrote in message news:[email protected]...

I wasn't aware that by asking for help that I was causing you and all the
rest a lot of trouble.
I thought this was a place to find help but evidently that's not what it's
about.
Not being as experienced as you and Char are, I have no idea what a signature
delimiter
is. My messages are not greyed out and are very visible. Thanks for the
help.

Ray

You are faced with an opportunity to learn. Perhaps you should take it.

Your news reader's characteristics make some of your replies hard,
sometimes impossible, to read. That is where the problem is, not in the
attitudes of those who are actually trying to *help* you by pointing
this out.

 

[Paul]

I wasn't aware that by asking for help that I was causing you and all
the rest a lot of trouble.
I thought this was a place to find help but evidently that's not what
it's about.
Not being as experienced as you and Char are, I have no idea what a
signature delimiter
is. My messages are not greyed out and are very visible. Thanks for
the help.

Ray

You know, I wasn't even able to read your original query ?

Your posting was deleted from the two USENET news servers I have
access to. Only the replies from the other posters can be seen. I
eventually figured out what you'd done, by using the search engine
on this site. And even on this site, your message was truncated by
the server on purpose. So that's a total of three news servers,
that didn't succeed to carry your full message. At least from
this result, I can tell why. You posted a picture...

http://al.howardknight.net/[email protected]>

*******

The servers in question, have binary filters, to prevent things like
picture postings in text-only newsgroups. The servers also have
HTML filters, to prevent HTML hacks.

Once you switch to text for your messages, then more servers will
carry your inquiry.

If you need to post a picture or a screenshot, you can use sharing
sites like imageshack.us . For example, if I want to share some
program window with you, I post it on this site ( www.imageshack.us ).

http://img196.imageshack.us/img196/8694/hdtunedataram2gbabove.gif

WLM 15 as an news client, is a separate issue. Since it screws up
quoting, it makes it harder to follow who said what. There really
isn't an acceptable workaround (such as top posting, erasing other
people's text and so on). Going to a completely separate USENET
client, is likely to get you help in the long run. Why ? Because
if you use WLM 15, like buzzing hornets, people are going to be
focused on the mess on the screen, rather than your message.
They're going to concentrate on "helping" you with your news
client, rather than answering your question. It's human nature.

Paul

 

[Nil]

You know, I wasn't even able to read your original query ?

Your posting was deleted from the two USENET news servers I have
access to. Only the replies from the other posters can be seen. I
eventually figured out what you'd done, by using the search engine
on this site. And even on this site, your message was truncated by
the server on purpose. So that's a total of three news servers,
that didn't succeed to carry your full message. At least from
this result, I can tell why. You posted a picture...

That explains it. I looked on three different news servers, and the
message was not on any of them. I still have no idea what his real
problem is, and he doesn't seem inclined to clarify the situation.

 

[Char Jackson]

That explains it. I looked on three different news servers, and the
message was not on any of them. I still have no idea what his real
problem is, and he doesn't seem inclined to clarify the situation.

Here's the entire text content of the first post in this thread:

"Is there a way to eliminate this bothersome popup?"

Then the following image was attached, which I've reposted to
imageshack so y'all can see it. (Easynews allowed it through.)

http://img822.imageshack.us/i/201105021509.png/

As you can see, the image clearly says "Microsoft Office Home and
Student 2007", so it's beyond me why the OP thought it was part of
Windows. In several follow-up posts, the OP has confirmed beyond a
doubt that he's thoroughly confused.

 

[Paul]

Here's the entire text content of the first post in this thread:

"Is there a way to eliminate this bothersome popup?"

Then the following image was attached, which I've reposted to
imageshack so y'all can see it. (Easynews allowed it through.)

http://img822.imageshack.us/i/201105021509.png/

As you can see, the image clearly says "Microsoft Office Home and
Student 2007", so it's beyond me why the OP thought it was part of
Windows. In several follow-up posts, the OP has confirmed beyond a
doubt that he's thoroughly confused.

This article describes the symptoms in more detail.

http://pressf1.pcworld.co.nz/showthread.php?t=100157

mentions

http://en.kioskea.net/faq/1631-office-the-feature-you-are-trying-to-use-error-1706

And the article here, isn't likely to apply, as I suspect that error
happens even when the user installed locally.

http://support.microsoft.com/kb/828376

If you actually had a Home and Office 2007 disc in hand, to do a
reinstall, there are details here on potential "housecleaning"
options.

http://support.microsoft.com/kb/928218

I found one thread here, for checking whether the licensing of
Office is valid or not. The "mgadiag" tool may even be able to
detect whether two copies of Office have been installed (like
a Trial and a full version).

http://social.microsoft.com/Forums/en-US/genuineoffice/thread/7e010a7f-6f80-415d-b320-29589e410ae0/

I'm not finding anyone who claims a successful resolution. The posters
with the problem, seem to "fall off the Earth". It might take a lot
more searching on

home student 2007 network resource unavailable homestudentrww.msi

to find an answer.

The dialog box is referencing the MSI...

C:\ MSOCache\AllUsers\{91120000-002F-0000-0000-0000000FF1CE}-C\HomeStudentrWW.msi

Paul

 

[Paul]

This article describes the symptoms in more detail.

http://pressf1.pcworld.co.nz/showthread.php?t=100157

mentions


http://en.kioskea.net/faq/1631-office-the-feature-you-are-trying-to-use-error-1706


And the article here, isn't likely to apply, as I suspect that error
happens even when the user installed locally.

http://support.microsoft.com/kb/828376

If you actually had a Home and Office 2007 disc in hand, to do a
reinstall, there are details here on potential "housecleaning"
options.

http://support.microsoft.com/kb/928218

In that cleanup article KB928218 (part of removing Home and Office 2007 software),
they refer to "Stop the Office Source Engine service". It's possible
that when the Microsoft Office 2007 software is installed, that
ose.exe runs as a service, and it is responsible for monitoring
the installed feature set of the Office software. That is likely
the thing that is attempting to install or repair the software,
and is nagging with the dialog box. If Ray hasn't clicked on
any Microsoft Office applications, and the nagging dialog comes up,
then that service could be what is doing it. (For the nag to happen,
some software has to be running to do it, and a Service sitting there
is a perfect candidate. And asking for the .MSI installer file,
would be the kind of thing it would want to use.)

"In the Services window, determine whether the Office Source Engine
service is running. If this service is running, right-click
Office Source Engine, and then click Stop."

Other options might be something like "Manual", which after a reboot
might be in the Stop state, unless you started it again. So it would be possible
to experiment with the state of the OSE.exe thing, and see if it is the
source of the nagging. As long as you write down the original setting
before experimenting, it can all be put back as it was.

Some info on the OSE thing here...

http://superuser.com/questions/32087/what-is-the-office-source-engine-and-what-does-it-do

One user noted, that they got that nag dialog, and yet they were still able
to use Microsoft Office applications.

What to do about it, really depends on whether Ray actually has a
non-trial key for the software (i.e. the software is worth keeping),
and Ray wants to keep it. I have that kind of trial software on
my new laptop, and I've never even touched it. Uninstalling it
would stop it from nagging. Perhaps experimenting with the service
might stop the nag. It's hard to say whether OSE.exe also controls
or interacts with that software's activation/authentication or not.

Paul

 

[Paul]

In that cleanup article KB928218 (part of removing Home and Office 2007
software),
they refer to "Stop the Office Source Engine service". It's possible
that when the Microsoft Office 2007 software is installed, that
ose.exe runs as a service, and it is responsible for monitoring
the installed feature set of the Office software. That is likely
the thing that is attempting to install or repair the software,
and is nagging with the dialog box. If Ray hasn't clicked on
any Microsoft Office applications, and the nagging dialog comes up,
then that service could be what is doing it. (For the nag to happen,
some software has to be running to do it, and a Service sitting there
is a perfect candidate. And asking for the .MSI installer file,
would be the kind of thing it would want to use.)

"In the Services window, determine whether the Office Source Engine
service is running. If this service is running, right-click
Office Source Engine, and then click Stop."

Other options might be something like "Manual", which after a reboot
might be in the Stop state, unless you started it again. So it would be
possible
to experiment with the state of the OSE.exe thing, and see if it is the
source of the nagging. As long as you write down the original setting
before experimenting, it can all be put back as it was.

Some info on the OSE thing here...

http://superuser.com/questions/32087/what-is-the-office-source-engine-and-what-does-it-do


One user noted, that they got that nag dialog, and yet they were still able
to use Microsoft Office applications.

What to do about it, really depends on whether Ray actually has a
non-trial key for the software (i.e. the software is worth keeping),
and Ray wants to keep it. I have that kind of trial software on
my new laptop, and I've never even touched it. Uninstalling it
would stop it from nagging. Perhaps experimenting with the service
might stop the nag. It's hard to say whether OSE.exe also controls
or interacts with that software's activation/authentication or not.

Paul

I just mounted a backup copy of my Windows 7 laptop (stored in a VHD file),
as part of another experiment. And hooked up the image in VirtualPC 2007
(this is so I can play with the image, from the comfort of my WinXP desktop).

I discovered that I have a later version of what seems to be Home and Student
on the C: drive of the laptop. What I found is:

Directory of C:\MSOCache\All Users\{91120000-002F-0000-0000-0000000FF1CE}-C

05/28/2010 06:20a <DIR> .
05/28/2010 06:20a <DIR> ..
05/28/2010 06:20a 140,884,132 HomeSrWW.cab
05/28/2010 06:20a 9,614,848 HomeStudentrWW.msi
05/28/2010 06:20a 11,454 HomeStudentrWW.xml
05/28/2010 06:20a 1,814 ID_1002F.DPC
05/28/2010 06:20a 847,872 Office64WW.msi
05/28/2010 06:20a 2,310 Office64WW.xml
05/28/2010 06:20a 145,184 ose.exe <-------------- Hmmm...
05/28/2010 06:20a 6,536,992 osetup.dll
05/28/2010 06:20a 4,151,139 OWOW64WW.cab
05/28/2010 06:20a 463,152 setup.exe
05/28/2010 06:20a 21,620 Setup.xml
11 File(s) 162,680,517 bytes
2 Dir(s) 11,625,787,392 bytes free

So the thing I was commenting on, the possibility of a Service running
on the machine, by the name of "ose.exe", is quite possible, as it
seems to be in the same place as the installer CAB "HomeSrWW.cab"
the nagging dialog is complaining about.

A trip to "Services" for a look around, and disabling whatever name OSE presents
like "Office Source Engine", might be a means of stopping the nag. And it might
make more sense to do that, if you weren't actually using the trial software itself.
(Taking care to write up some notes for later, if you needed to uninstall it,
in preparing to install a licensed version instead of using the expired trial
ware.)

On my laptop, that software is provided by Acer as a trial, and I expect Microsoft
pays them a little money per unit, to have the trial "in my face". So far,
I've neither used the trial version of Office, and nor have I seen any
nagging dialog boxes. So all is good, without messing around. I haven't checked
for the Service itself, because right now, I'm looking at a backup image of
the laptop, rather than at the laptop itself.

Paul

 

[Leon Manfredi]

I just mounted a backup copy of my Windows 7 laptop (stored in a VHD file),
as part of another experiment. And hooked up the image in VirtualPC 2007
(this is so I can play with the image, from the comfort of my WinXP desktop).

I discovered that I have a later version of what seems to be Home and Student
on the C: drive of the laptop. What I found is:

Directory of C:\MSOCache\All Users\{91120000-002F-0000-0000-0000000FF1CE}-C

05/28/2010 06:20a <DIR> .
05/28/2010 06:20a <DIR> ..
05/28/2010 06:20a 140,884,132 HomeSrWW.cab
05/28/2010 06:20a 9,614,848 HomeStudentrWW.msi
05/28/2010 06:20a 11,454 HomeStudentrWW.xml
05/28/2010 06:20a 1,814 ID_1002F.DPC
05/28/2010 06:20a 847,872 Office64WW.msi
05/28/2010 06:20a 2,310 Office64WW.xml
05/28/2010 06:20a 145,184 ose.exe <-------------- Hmmm...
05/28/2010 06:20a 6,536,992 osetup.dll
05/28/2010 06:20a 4,151,139 OWOW64WW.cab
05/28/2010 06:20a 463,152 setup.exe
05/28/2010 06:20a 21,620 Setup.xml
11 File(s) 162,680,517 bytes
2 Dir(s) 11,625,787,392 bytes free

So the thing I was commenting on, the possibility of a Service running
on the machine, by the name of "ose.exe", is quite possible, as it
seems to be in the same place as the installer CAB "HomeSrWW.cab"
the nagging dialog is complaining about.

A trip to "Services" for a look around, and disabling whatever name OSE presents
like "Office Source Engine", might be a means of stopping the nag. And it might
make more sense to do that, if you weren't actually using the trial software itself.
(Taking care to write up some notes for later, if you needed to uninstall it,
in preparing to install a licensed version instead of using the expired trial
ware.)

On my laptop, that software is provided by Acer as a trial, and I expect Microsoft
pays them a little money per unit, to have the trial "in my face". So far,
I've neither used the trial version of Office, and nor have I seen any
nagging dialog boxes. So all is good, without messing around. I haven't checked
for the Service itself, because right now, I'm looking at a backup image of
the laptop, rather than at the laptop itself.

Paul

I was unknowingly suckered into buying an Acer Notebook,
with Vista..... which is not upgrade able to Windows7, and no longer
supported by Acer.....

 

[Gordon]

I was unknowingly suckered into buying an Acer Notebook,
with Vista..... which is not upgrade able to Windows7,

If the machine runs Vista then Windows 7 will almost certainly run on
it. I'm typing this from a Toshiba notebook that is now obsolescent and
which also came with Vista but is now running W7 quite happily.
What makes you think that your Acer is not upgradable to W7?

 

[NBD]

If the machine runs Vista then Windows 7 will almost certainly run on
it. I'm typing this from a Toshiba notebook that is now obsolescent and
which also came with Vista but is now running W7 quite happily.
What makes you think that your Acer is not upgradable to W7?

I would imagine he means it did not come with a free upgrade to w7.

 

[Gordon]

I would imagine he means it did not come with a free upgrade to w7.

Not quite the same is it? ;-)