External Western Digital USB drive crashed OS


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I plug in a Western Digital external USB 2.0 drive (Usually sold at Costco) Don't have the model but as soon as I plug it in, I got a blue screen of death! I thought that was the end of the blue screen. I believe this is normal since the pool of plug and play drivers it's probably not up to date with all the various divices out there. I have plug in my Kanguru drive and Kingston flash drive without any problems.

chivazo
 
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Does the WD dirve work on a different Computer or Operating System? - Make sure the drive is not bad before you continue to make changes to Winows 7.
 
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did the HDD come with an install cd? if so install it first.

What it could be is that, when ever you put it into the usb port, a spark occurs forcing windows to BSOD.
What i would do, if it is a laptop, take the battery out, and hold down the power button for 30secs.
For a desktop, just hold down the power button for 30secs.
now see if the HDD works.
 

Ian

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Can you let us know the BSOD error you get as that might give a clue to the problem :)
 
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More like, plug and PRAY.

Seriously though, WD have HDD diagnostic tools.
If you're still running an XP install i suggest you install them and run a full set of diagnostics on the device.
 

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