External Western Digital USB drive crashed OS

[chivazo]

I plug in a Western Digital external USB 2.0 drive (Usually sold at Costco) Don't have the model but as soon as I plug it in, I got a blue screen of death! I thought that was the end of the blue screen. I believe this is normal since the pool of plug and play drivers it's probably not up to date with all the various divices out there. I have plug in my Kanguru drive and Kingston flash drive without any problems.

chivazo

 

[clifford_cooley]

Does the WD dirve work on a different Computer or Operating System? - Make sure the drive is not bad before you continue to make changes to Winows 7.

 

[olg207]

did the HDD come with an install cd? if so install it first.

What it could be is that, when ever you put it into the usb port, a spark occurs forcing windows to BSOD.
What i would do, if it is a laptop, take the battery out, and hold down the power button for 30secs.
For a desktop, just hold down the power button for 30secs.
now see if the HDD works.

 

[clifford_cooley]

a spark occurs forcing windows to BSOD.

This wouldnt be very plug and play

 

[Ian]

Can you let us know the BSOD error you get as that might give a clue to the problem

 

[olg207]

This wouldnt be very plug and play

Thats funny, i like your humour!!!!!

 

[sexytool]

More like, plug and PRAY.

Seriously though, WD have HDD diagnostic tools.
If you're still running an XP install i suggest you install them and run a full set of diagnostics on the device.