WD My Passport 1TB External USB 3.0 Portable

May 1, 2013
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I have two:
WD My Passport 1TB External USB 3.0 Portable
They are cero scratch or being drooped, It just stop working both of them.
Light goes ON plugged, flashes, not sound & ONLY vibrates.
that is physical signals I have from both of them.

I am posting picture:
1. before being plugged
2. once being plugged
3. Device manger read WD but goes off
I have Done W/ Out not success:
Click on Start --> In search box, type cmd, right-click cmd and choose run as administrator. Now type or copy paste, the below commands
set devmgr_show_nonpresent_devices=1
and press Enter
cd \
and press Enter
cd windows\system32
and press Enter
start devmgmt.msc
and press Enter
"Device Manager" window will be opened. Now in the device manager, click on "View" --> Select "Show hidden devices".
Expand all the nodes by clicking on "+" symbol. If you find any greyed or UNKNOWN entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
Thank you for any help!


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