I am running Windows 7 Home Premium on a Sony Vaio Notebook. Buying into the advertising hype I upgraded the previous version of WLM I was using, downloaded and and installed WLM 2011. Despite my best efforts, which included uninstalling and reinstalling WML 2011 numerous times, I cannot even get to the log on screen. WLM used to open up on start-up, now I have to open it from the menue/desktop icon, and the WLM icon will flash in my tray until I click on it. Then I get the "Windows Live has stopped working" The program supposedly checks for a solution and then advises me "The program stopped working correctly. Windows will close the program and notify you (me??) if a solution is found". I have tried reverting to an older version of WLM without success. I have also scanned the internet in search of solutions but it seems most forums are only trying to push questionable software/tools that may do even more damage to my computer. I have Chrome, Firefox and IE9 browsers installed but use Chrome primarily when desiring to log onto WLM. I haven't changed any other configurations that would lead me to suspect a program conflict. I'm tempted to download another messenger platform and give up on WLM forever. Any suggestions?