WIndows 7 shutdown problems


R

rfdjr1

Lately, my Windows 7 Professional 64 bit has been hanging at shutdown. More
spefically, it's hanging while supposedly installing a Windows update. I checked
updates and findonly one, which is an optional update for servers which I'm not
interested in. It does show several recent important and successful updates. But
my problem is, I go to shut down Windows, and the installing new updates screen
comes up and just freezes there. Again, no updates listed as needing to be
installed. Any idea what the problem could be? I'm having to push the power
button to shut the machine down. Thanks.
 
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G

Gene E. Bloch

Lately, my Windows 7 Professional 64 bit has been hanging at shutdown. More
spefically, it's hanging while supposedly installing a Windows update. I checked
updates and findonly one, which is an optional update for servers which I'm not
interested in. It does show several recent important and successful updates. But
my problem is, I go to shut down Windows, and the installing new updates screen
comes up and just freezes there. Again, no updates listed as needing to be
installed. Any idea what the problem could be? I'm having to push the power
button to shut the machine down. Thanks.
"Just freezes"?

How long? Updates can take a while.

Have you gone to the Windows update screen to tell Windows to ignore the
update?
 
G

Gene E. Bloch

"Just freezes"?

How long? Updates can take a while.

Have you gone to the Windows update screen to tell Windows to ignore the
update?
Sorry - I meant hide, not ignore.
 
M

Mark F

Lately, my Windows 7 Professional 64 bit has been hanging at shutdown. More
spefically, it's hanging while supposedly installing a Windows update. I checked
updates and findonly one, which is an optional update for servers which I'm not
interested in. It does show several recent important and successful updates. But
my problem is, I go to shut down Windows, and the installing new updates screen
comes up and just freezes there. Again, no updates listed as needing to be
installed. Any idea what the problem could be? I'm having to push the power
button to shut the machine down. Thanks.
How long did you wait? The delay may be normal.

I just did the updates that includes KB890830 (Windows Malicious
Software Removal Tool - September 2011) on Windows XP and whatever
the equivalent ones for Vista and Windows 7 are.

On my XP system I was told I needed to reboot. No delays and no
delay when I rebooted again for good luck.

On my Windows 7 system I was not asked to reboot. When I rebooted
anyhow, as is my practice, there was no delay in shutdown or reboot.

However, on my Vista system, which I also was not asked to
reboot, when I tried to shutdown there was a delay of more than 15
minutes but less than 1 hour before the system shutdown. No delay
when I booted the system or shutdown again.

I have even longer delays in shutdown on the Vista system before when
I shutdown after completing Windows updates. I have had delays in
shutdown after Windows updates on Windows 7 also, but I didn't have
a problem with the latest batch.

I don't know if the problem is with my computers or Vista and
Windows 7 themselves. However, my point here is that you wait hours
before giving up on shutdown that includes installation of updates:
you have to wait for the completion of the updates, which may take
more
than 1/2 hour, especially if a WMSRT run is included, but the
inordinate but finite delays that happen on Vista and perhaps on
Windows 7 for some updates.
 
R

rfdjr1

Lately, my Windows 7 Professional 64 bit has been hanging at shutdown. More
spefically, it's hanging while supposedly installing a Windows update. I checked
updates and findonly one, which is an optional update for servers which I'm not
interested in. It does show several recent important and successful updates. But
my problem is, I go to shut down Windows, and the installing new updates screen
comes up and just freezes there. Again, no updates listed as needing to be
installed. Any idea what the problem could be? I'm having to push the power
button to shut the machine down. Thanks.

The delay takes an hour or more. I'll have to ask my wife. It usually happens
when she turns the machine on in the morning to do stuff, then shuts it off. All
the while, I'm still in bed and find out about it when I get up. She's a much
earlier riser than me. So I'd guess, in general, it's a couple of hours.

As for hiding the update, there's only one, and it says it's optional, and I
have not checked it off for a download. So I don't know what's trying to update.
 
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M

Mark F

The delay takes an hour or more. I'll have to ask my wife. It usually happens
when she turns the machine on in the morning to do stuff, then shuts it off. All
the while, I'm still in bed and find out about it when I get up. She's a much
earlier riser than me. So I'd guess, in general, it's a couple of hours.

As for hiding the update, there's only one, and it says it's optional, and I
have not checked it off for a download. So I don't know what's trying to update.
Have you tried going to the Windows Update window and determining what
update it wants to apply?

If you don't want the update, unselect it.

If you do want the update, let it start the update and watch what is
happening so you can see if things are getting stuck in downloading
stuff, taking a bunch of CPU time to do the update, or perhaps hanging
around with nothing visible happening.
 

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