Windows 7 doesn't boot...

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Nov 17, 2015
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Hey, my friend's computer doesn't boot. He didn't do anything, he has very important files and photos in the PC and it doesn't start up. It's an error 0xc00000e9, but there's no USB or anything plugged in to the computer, how can we fix it? Or how can we make a backup of certain files without turning on windows? Any help would be VERY appreciated. Thank you.
 
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