want to reinstall windows, but lost windows 7 64bit disc

Joined
Oct 5, 2011
Messages
2
Reaction score
0
my computer use to have windows vista until l bought a windows 7 64bit last year and installed windows 7 64bit. l want to reinstall it, but lost the disc. Can l contact microsoft for a replacement disc or replacement?
 

davehc

Microsoft MVP
Joined
Jul 20, 2009
Messages
1,958
Reaction score
502
Highly unlikely. You will need to find the disk or buy another. But if you still have Windows 7 installed, you can find the key, in your OS, that you have used, download another copy of the OS from a reliable source, and reinstall using your present legit key.
 
Joined
Oct 5, 2011
Messages
2
Reaction score
0
davehc, thanks for reply,
l noted down a while ago:

"PRODUCT KEY:
BB4BM-VH7GG-GTR8D-XXXXX-XXXXX
proof of licence / certificate of authenticity:
X15-XXXXX"

but can l find the details in my OS, if so how? and do l just go to microsoft.com to download windows 7 home premium 64bit and then put it on a USB stick / burn onto dvd? could you give me the exact URL to download this?

thanks again
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top