W7 backup error code: 0x80070578 invalid window handle - help please


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Hi. Have been running Windows back-up successfully for several months, and now an error: 0x80070578 has cropped up - unfortunately, after tracking down that it means 'invalid window handle' (why the xxx doesn't Microsoft tell you instead of just giving an obscure code ? *), I am none the wiser. Is there anything that a mere user (i.e.non-geek) can do to avert this terrible calamity please ?

(yes, I do have another - cloud - backup which seems to be working successfully. And I systematically check for and apply updates; system watched over by ESET antivirus, IOBIt pro and malwarebytes. No recent changes, except for installing AntiLogger free. No, I am not happy with the way Window works, but that is Microsoft's fault, not mine).


Thanks, old gobbo

*- the description I found was on: https://www.symantec.com/business/support/index?page=content&id=TECH12638

System: W7 Ultimate

Hardware: Asus home-built, about 4 years old
> Mainboard : Asus M4N78-AM
> Chipset : nVidia GeForce 8200
> Processor : AMD Phenom II X4 810 @ 2600 MHz
> Physical Memory : 4096 MB (2 x 2048 DDR2-SDRAM )
> Video Card : NVIDIA GeForce 8200
> Hard Disk : ST3320418AS (320 GB)
> Hard Disk : ST3320418AS (320 GB)
> DVD-Rom Drive : HL-DT-ST DVD-RAM GH22NP20 ATA Device
> DVD-Rom Drive : HL-DT-ST BD-RE BH08LS20 ATA Device
> Monitor Type : Idek Iiyama PL2409HD - 23 inches
> Network Card : MCP77 Ethernet
> Network Card : RT2561/RT61 rev B 802.11g

External disk with USB2 connection is IOMEGA 1.8 TB hard drive, with 3 partitions, one of which is used for the W7 back-up
 
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TrainableMan

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I cannot answer your question because I've had my own issues with Windows Backup and discarded it completely. It seems to work for a while and then stops without a good explanation.

What I would suggest is what many of the regulars here do: use an alternative freeware such as Macrium Reflect Free (see Backups in our Freeware DB)
 

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