Please help, I've lost the ability to log in.

[Dernitt]

Hi all. Ok..I've always set up my computer to log in automatically and have had no problems until I turned puter on this AM. It now asks for a password and when I type in the correct password it sends me back to the logon screen wanting a password. I know the pass is correct but it just won't accept it and get me to my desktop.

I can start in safe mode without it asking me for a password so I was able to scan for viruses, use startup repair and use the sfc/scannow command. I also had 4 system restore points but none of them worked (said registry error in restore points)

I'm at a loss and need my computer for work..thank you so much for your time and any advice.

 

[bassfisher6522]

You can try turning off using password and reboot and see if you have access to system.

 

[TrainableMan]

If you have access from Safe Mode you might be able to run lusrmgr.msc, then open users, right-click and choose Set password. Remember, passwords are case sensitive so capitalization is important.

If that doesn't work you might be able to use Windows Password Remover

 

[Dernitt]

You can try turning off using password and reboot and see if you have access to system.

Password is turned off but it's still asking for one

 

[pmshah]

Google for password removal boot media. You will boot from the cd/usb and reset / remove the file that holds password details. You should then be able to boot normally and set it as you like.