I cannot receive mail from Windows Live Mail.


P

Peter Jason

I have an old computer running XP pro connected to a new
computer running Windows7.

I have Outlook Express on the old XP computer, and WLM on
the new Windows7 computer.

I have configured the WLM exactly as the OE on the old
computer.

I get all the newsgroups and their content on the WLM on the
Windows7 computer, but no mail at all.

Can anyone tell me why I get no mail?

Please help, P
 
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C

Char Jackson

I have an old computer running XP pro connected to a new
computer running Windows7.

I have Outlook Express on the old XP computer, and WLM on
the new Windows7 computer.

I have configured the WLM exactly as the OE on the old
computer.

I get all the newsgroups and their content on the WLM on the
Windows7 computer, but no mail at all.

Can anyone tell me why I get no mail?

Please help, P
Maybe there's no mail to get? By default, when you download a piece of
email (in OE, for example), it gets deleted off the server. So when
the next client (WLM, for example) checks for email, there is none
there. You can override that behavior.

Can you *send* email from WLM to yourself? If so, the Send settings
are correct, so where does that email end up? If it's received on the
OE computer, configure OE to either leave a copy on the server or to
stop checking entirely so that WLM will have something to do.
 
R

R. C. White

?Hi, Peter.

Does either computer have a check in the box to "Leave a copy of messages on
server"? In WLM, this box is checked by default; in OE it is not checked
until you check it. So if you collect your mail in OE first, the server
will then delete it and there will be nothing for WLM to download later. To
get to this setting page, from Mail mode, right-click on each Mail Account
and click Properties | Advanced.

This setting is in the Properties for EACH Mail Account; it is NOT in Tools
| Options... If there is no check in the box, then OE/WM/WLM will let the
mail server delete each message after it has been downloaded to your
computer. Be sure there is a check in the box on both your computers.
Then, on ONE of them, be sure to also check the box on the next line,
"Remove from server after _5_ days" - you can change the default from 5 to
whatever number of days is reasonable in your case, maybe 14. That way, so
long as you sign on with each computer at least once every two weeks, each
mail client will find messages there waiting to be downloaded.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP (2002-9/30/10)
Windows Live Mail Version 2011 (Build 15.4.3504.1109) in Win7 Ultimate x64
SP1 RC


"Peter Jason" wrote in message

I have an old computer running XP pro connected to a new
computer running Windows7.

I have Outlook Express on the old XP computer, and WLM on
the new Windows7 computer.

I have configured the WLM exactly as the OE on the old
computer.

I get all the newsgroups and their content on the WLM on the
Windows7 computer, but no mail at all.

Can anyone tell me why I get no mail?

Please help, P
 
G

Gene E. Bloch

I have an old computer running XP pro connected to a new
computer running Windows7.

I have Outlook Express on the old XP computer, and WLM on
the new Windows7 computer.

I have configured the WLM exactly as the OE on the old
computer.

I get all the newsgroups and their content on the WLM on the
Windows7 computer, but no mail at all.

Can anyone tell me why I get no mail?

Please help, P
I just want to add my vote to what Char Jackson and R. C. White said.

I *always* turn on "leave message on server", or whatever it's called in
a given e-mail reader, when I'm switching (or otherwise messing with)
e-mail programs, and I *never* let messages be deleted automatically,
only manually, until I complete the transition.
 
B

bettablue

"Char Jackson" wrote in message

I have an old computer running XP pro connected to a new
computer running Windows7.

I have Outlook Express on the old XP computer, and WLM on
the new Windows7 computer.

I have configured the WLM exactly as the OE on the old
computer.

I get all the newsgroups and their content on the WLM on the
Windows7 computer, but no mail at all.

Can anyone tell me why I get no mail?

Please help, P
Maybe there's no mail to get? By default, when you download a piece of
email (in OE, for example), it gets deleted off the server. So when
the next client (WLM, for example) checks for email, there is none
there. You can override that behavior.

Can you *send* email from WLM to yourself? If so, the Send settings
are correct, so where does that email end up? If it's received on the
OE computer, configure OE to either leave a copy on the server or to
stop checking entirely so that WLM will have something to do.

--

Char Jackson


You have to configure both systems to leave the mail on the server. That's
done in the mail settings.

Bettablue
 
G

Gene E. Bloch

"Char Jackson" wrote in message



Maybe there's no mail to get? By default, when you download a piece of
email (in OE, for example), it gets deleted off the server. So when
the next client (WLM, for example) checks for email, there is none
there. You can override that behavior.

Can you *send* email from WLM to yourself? If so, the Send settings
are correct, so where does that email end up? If it's received on the
OE computer, configure OE to either leave a copy on the server or to
stop checking entirely so that WLM will have something to do.
You (bettablue) seem to have replied to Char Jackson by repeating his
advice under your signature so that it goes away. Not good.

You need a more functional newsreader, at the least.
 
P

Peter Jason

Char Jackson said:
Maybe there's no mail to get? By default, when you
download a piece of
email (in OE, for example), it gets deleted off the
server. So when
the next client (WLM, for example) checks for email, there
is none
there. You can override that behavior.

Can you *send* email from WLM to yourself? If so, the Send
settings
are correct, so where does that email end up? If it's
received on the
OE computer, configure OE to either leave a copy on the
server or to
stop checking entirely so that WLM will have something to
do.

I have rung the ISP who suggested some settings, and now I
get no mail at all, even those I post to myself.

The newsserver works OK.

I have adjusted the setting to allow mail to be left on the
server.

Now I have to ask where can I get the "OE settings" file
from a recent backup because I need the settings before the
ISP suggestions.

Plese help.
 
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C

Char Jackson

I have rung the ISP who suggested some settings, and now I
get no mail at all, even those I post to myself.

The newsserver works OK.

I have adjusted the setting to allow mail to be left on the
server.

Now I have to ask where can I get the "OE settings" file
from a recent backup because I need the settings before the
ISP suggestions.

Plese help.
Instead of searching for OE settings or WLM settings, you should be
searching the ISP's web site for their mail server settings. Once you
know what those parameters are, it's usually easy to apply them to any
email client you happen to use.
 
P

Peter Jason

Char Jackson said:
Instead of searching for OE settings or WLM settings, you
should be
searching the ISP's web site for their mail server
settings. Once you
know what those parameters are, it's usually easy to apply
them to any
email client you happen to use.
Thanks, I got it working but I don't know why. I created
another mail account with the same name as a very old one
and this worked. Since I have upgraded my ISP connections
over the past, it seems that the old mail account is still
operating and is merely channelled thru all the new ones -
hence the confusion. When I ring the ISP for advice, this
can be somewhat variable, but in a week or so I'll get them
to rationalize the situation.

Regards.
 
C

Char Jackson

Thanks, I got it working but I don't know why. I created
another mail account with the same name as a very old one
and this worked. Since I have upgraded my ISP connections
over the past, it seems that the old mail account is still
operating and is merely channelled thru all the new ones -
hence the confusion. When I ring the ISP for advice, this
can be somewhat variable, but in a week or so I'll get them
to rationalize the situation.
Most ISPs have a web site containing their specific email settings.
You would simply take their settings and plug them into your email
client. No need to call and get someone who knows less than you do.

FYI, I have no idea what you mean when you say that "it seems that the
old mail account is still operating and is merely channelled thru all
the new ones". That's not at all likely.
 
G

Gene E. Bloch

Most ISPs have a web site containing their specific email settings.
You would simply take their settings and plug them into your email
client. No need to call and get someone who knows less than you do.

FYI, I have no idea what you mean when you say that "it seems that the
old mail account is still operating and is merely channelled thru all
the new ones". That's not at all likely.
Gee. I was hoping you could explain that to me :)

Other than that, I agree fully with your hints and advice to Peter
Jason.
 
C

Char Jackson

Gee. I was hoping you could explain that to me :)
Some things have to remain unexplained, at least until someone well
versed in channeling comes along.
Other than that, I agree fully with your hints and advice to Peter
Jason.
Thanks. Hope it helped the OP. :)
 
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J

Jason

Wasn't that provided when talking to the ISP? If the XP box wasn't
altered then copy from there again. If it was altered, why?
 

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