SOLVED Error installing ATI video driver but then I cannot view the error log


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Hi! I have the same problem as Multex and tryed to change the settings of the updates but i get the same result.Also when I install the drivers, I can't see any display driver in the section where I select what components to install(like CCC or HydraVision).I run windows 7 x32 and have an HD 5750 by Sapphire.
 
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TrainableMan

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zaone, see if you have a restore point prior to the update and restore to that like multex did. (type restore point into the start search field)
 
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My last restore point was from yesterday and i already applied it.The problem is still there.I guess the only last thing to do is to reinstall windows.
 
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I uninstalled my previous driver, downloaded and installed the new as you suggested.

Again, error
Log:
<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">
<general>
<cmdline>-UI </cmdline>
<time>08/26/11 21:43:52</time>
<action>install</action>
<download></download>
</general>
<dcm>
<primary>
<name>ATI Radeon Graphics Processor</name>
<manufacture>ATI Technologies Inc</manufacture>
<chiptype></chiptype>
<chipid>0x94b3</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x1960</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>
</primary>
<device>
<name></name>
<manufacture>ATI Technologies Inc</manufacture>
<chiptype></chiptype>
<chipid>0xaa38</chipid>
<vendorid>0x1002</vendorid>
<ssid>0xaa38</ssid>
<ssvid>0x1462</ssvid>
<classcode>0x040300</classcode>
<revisionid>0x00</revisionid>
</device>
</dcm>
<exist>
<package>
<description>AMD APP SDK Runtime</description>
<result></result>
<version>2.5.709.2</version>
<size>90 </size>
</package>
<package>
<description>HDMI/DP Audio Driver</description>
<result></result>
<version>7.12.0.7702</version>
<size>1 </size>
</package>
<package>
<description>Microsoft Visual C++ 2010 Redistributable</description>
<result></result>
<version>10.0.30319</version>
<size>9 </size>
</package>
<package>
<description>AMD Drag and Drop Transcoding</description>
<result></result>
<version>2.00.0000</version>
<size>1 </size>
</package>
<package>
<description>AMD Media Foundation Decoders</description>
<result></result>
<version>1.0.60728.1742</version>
<size>1 </size>
</package>
<package>
<description>Catalyst Control Center</description>
<result></result>
<version>2011.0728.1756.30366</version>
<size>150 </size>
</package>
</exist>
<install>
<package>
<description>AMD Catalyst Install Manager</description>
<result>Succeed</result>
<version>3.0.838.0</version>
<size>20 </size>
</package>
<package>
<description>AMD Display Driver</description>
<result>Fail</result>
<version>8.881.0.0000</version>
<size>90 </size>
</package>
<package>
<description>HDMI/DP Audio Driver</description>
<result>Succeed</result>
<version>7.12.0.7702</version>
<size>1 </size>
</package>
</install>
<uninstall>
</uninstall>
<downloaded>
</downloaded>
<resource>
<hwinfo>Hardware information</hwinfo>
<existpkg>Existing packages</existpkg>
<pkg2inst>Packages for install</pkg2inst>
<pkg2uninst>Packages for uninstall</pkg2uninst>
<otherdev>Other detected devices</otherdev>
<errmsg>Error messages</errmsg>
<name>Name</name>
<manufacture>Manufacturer</manufacture>
<chiptype>Chip type</chiptype>
<chipid>Device ID</chipid>
<otherhw>Other hardware</otherhw>
<download>Download packages</download>
<succeed>Success</succeed>
<fail>Fail</fail>
<vendorid>Vendor ID</vendorid>
<classcode>Class Code</classcode>
<revisionid>Revision ID</revisionid>
<ssid>Subsystem ID</ssid>
<ssvid>Subsystem vendor ID</ssvid>
<header1>Catalyst™ Install Manager</header1>
<header2>Installation Report</header2>
<finalstatus>Final Status:</finalstatus>
<versionofitem>Version of Item:</versionofitem>
<size>Size:</size>
<bytes>Mbytes</bytes>
</resource>
<error><msg>Driver Install: the installation failed</msg></error></monetreport>

If what your saying here is true then your computer is saying that you have log errors. This could be a number of corrupt system files from a virus, improper software installation, many a things. What I would suggest is check your system files for integrity and inconsistencies. You can do this by running command prompt as an admin and run the command sfc/scannow. Wait for the test to complete. If there was any problems with the system files it will tell you there was problems and it has been fixed. Sometime it will tell you that there was problems and windows could not fix all of the problems. Dont sweat it, again run cmdprm as an admin and this type run the command chkdsk/f and it will say that it cannot lock on to the drive because it is in use by another program, schedule chck dsk to run on next system reboot y/n. Put Y and click enter and reboot your computer. It will start the systems disk check before starting windows and that should fix any log errors you are experiencing. if everything goes well and you experience now error codes, try uninstalling and reinstalling the driver for your graphics card. I had the exact same problem your experiencing and these are the steps i took to fix it.
Hope this helps:)
 
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TrainableMan

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Djentleman, this thread is 2 years old so if they haven't fixed the problem then I'm pretty sure the computer would have been thrown out the window by now. I will leave your post though, in case it may help someone new with a similar issue, but this Thread is now CLOSED.
 
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