error 1628 fail tocomplete installation

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I try installing cyberlink youcam 5. I t runs the installation. then it say there is still a item that is still on the computer .then it says do I want to uninstall the previous version, so I click yes. that's when I get the error 1628 fail to complete installation. please help.
 

TrainableMan

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This software is not part of the Windows OS and not even from Microsoft. Your best option is to contact Cyberlink Support directly.
 
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if there is a error that comes up like the one im getting would that not be classified under Microsoft? just asking:confused:
 

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