AOL Dialup & Windows 7

[BobbyZ]

I'm attempting to help an elderly user in a *very* remote location. They recently lost the use of their old XP machine, and bought a W7 machine with insurance money to replace it.

They use AOL dialup (I know, "Ugh", but it really is their only choice right now). So they need to install the AOL 9.6 software on the W7 machine. However, they need to connect in order to download the software. But - and here's the Catch-22 part - the Windows 7 dialup connection will not support the AOL access number/username/password combination. "Error 691".

So, they need to get the software, but must be connected to get it. And in order to connect, they need the software.

Any helpful suggestions? And by "helpful", I mean "any suggestion that is not a flame against AOL or dialup in general". I already understand that argument, and agree wholeheartedly. But for right now, for these particular folks, AOL is their *only* choice.

Thanks.


--------------= Posted using GrabIt =----------------
------= Binary Usenet downloading made easy =---------
-= Get GrabIt for free from http://www.shemes.com/ =-

 

[Lewis]

I'm attempting to help an elderly user in a *very* remote location. They recently lost the use of their old XP machine, and bought a W7 machine with insurance money to replace it.

Line wraps are good.

They use AOL dialup (I know, "Ugh", but it really is their only choice
right now). So they need to install the AOL 9.6 software on the W7
machine. However, they need to connect in order to download the
software. But - and here's the Catch-22 part - the Windows 7 dialup
connection will not support the AOL access number/username/password
combination. "Error 691".

Isn't error 691 a PPTP VPN error? Are you sure they are setting up the
DUN correctly?

Hmm.., did you read this: <http://support.microsoft.com/kb/q310431/>

Also, turning off the firewall might help.

 

[Zaidy036]

I'm attempting to help an elderly user in a *very* remote location. They recently lost the use of their old XP machine, and bought a W7 machine with insurance money to replace it.

They use AOL dialup (I know, "Ugh", but it really is their only choice right now). So they need to install the AOL 9.6 software on the W7 machine. However, they need to connect in order to download the software. But - and here's the Catch-22 part - the Windows 7 dialup connection will not support the AOL access

number/username/password combination. "Error 691".

So, they need to get the software, but must be connected to get it. And in order to connect, they need the software.

Any helpful suggestions? And by "helpful", I mean "any suggestion that is not a flame against AOL or dialup in general". I already understand that argument, and agree wholeheartedly. But for right now, for these particular folks, AOL is their *only* choice.

Thanks.


--------------= Posted using GrabIt =----------------
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Use a browser to go to AOL.com, log in, should allow d/l

 

[Nil]

Any helpful suggestions?

Call AOL - they should be able to advise your friend. Maybe they will
send them the software on a disc. If not, download it yourself, burn it
to a CD or DVD and send to to your friend.

I'm pretty sure that you can download the software without logging into
AOL first.

I'd say this is really an AOL issue, not a Windows issue.

 

[Stan Brown]

So they need to install the AOL 9.6 software on the W7 machine.
However, they need to connect in order to download the software.
But - and here's the Catch-22 part - the Windows 7 dialup
connection will not support the AOL access number/username/password
combination. "Error 691".

(Please set a reasonable line length.)

I think all they have to do is wait: AOL disks keep turning up all
over. Or they could call AOL and ask for a disk. Or you could
download the software for them, burn a disk, and mail it to them.

 

[Bob]

http://www.netzero.net/

 

[VanguardLH]

I'm attempting to help an elderly user in a *very* remote ...

They use AOL dialup (I know, "Ugh", but it really is their only ...

So, they need to get the software, but must be connected to get ...

Any helpful suggestions? And by "helpful", I mean "any ...

The above lines were truncated to a reasonable line length. The OP is
using a crappy newsreader for submitting posts to Usenet. GrabIt does
not wrap lines at a decent line length (76 chars, or less). It
generated one long line per paragraph. Get a real newsreader if you
want to POST messages here.

So what is stopping the granfolk from calling AOL and having an install
CD mailed to them? Used to be AOL so flooded the market with mailed
CDs, free CDs in the grocery stores, computer shops tossing them in at
the sales counter, that it was a joke you could decorate your xmas tree
with all those CDs. They probably still have some left.

--------------= Posted using GrabIt =----------------
------= Binary Usenet downloading made easy =---------
-= Get GrabIt for free from http://www.shemes.com/ =-

Not only is GrabIt horrible for submitting messages to newsgroups,
notice that when you use it that it appends its spam onto your posts,
and not even as a signature (i.e., after a sigdash line). So your
choice for newsreader that adds spam to your posts ends up making your
posts as spam. Stop spamming in Usenet. Get a real newsreader if you
want to post here.

 

[bettablue]

"Stan Brown" wrote in message

So they need to install the AOL 9.6 software on the W7 machine.
However, they need to connect in order to download the software.
But - and here's the Catch-22 part - the Windows 7 dialup
connection will not support the AOL access number/username/password
combination. "Error 691".

(Please set a reasonable line length.)

I think all they have to do is wait: AOL disks keep turning up all
over. Or they could call AOL and ask for a disk. Or you could
download the software for them, burn a disk, and mail it to them.



--
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com
Shikata ga nai...


Bettablue Writes:

Hmmm. I haven't seen an AOL disk in a couple of years. Do they still send
those out in the mail?


**Support our 2nd Amendment Rights!**
Because, when seconds count, the police are only minutes away.

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

 

[GlowingBlueMist]

On 2/5/2011 4:43 PM, BobbyZ wrote:
<Snip>

It sounds like they are trying to use AOL as their ISP. If so you can
call the AOL help desk for them and verify the initial phone number and
other settings needed in order for the computer to make it's "first
contact" with the "AOL the ISP" and then use the Internet Explorer
browser to download the actual AOL software. Be sure to tell AOL where
the party lives you are helping so that they can look up the local or
toll free ISP inbound phone number for you. AOL ISP dial-up username
and password is also a place where many errors creap into the mix...

An alternative would be to boot from an older AOL CD if they have one
and then once it makes contact you would go ahead and do an online
upgrade to 9.6 or what ever is currently being used.

If all else fails, try checking out NetZero

http://my.netzero.net/s/numbers

or another free (with advertisements) ISP to use for initial contact and
download the AOL software using them, and then switch the dialing over
to AOL's once that software is installed.

 

[Char Jackson]

"Stan Brown" wrote in message



(Please set a reasonable line length.)

I think all they have to do is wait: AOL disks keep turning up all
over. Or they could call AOL and ask for a disk. Or you could
download the software for them, burn a disk, and mail it to them.



--
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com
Shikata ga nai...


Bettablue Writes:

Hmmm. I haven't seen an AOL disk in a couple of years. Do they still send
those out in the mail?


**Support our 2nd Amendment Rights!**
Because, when seconds count, the police are only minutes away.

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

In case it's not obvious to you, (I can assure you that it's obvious
to the rest of us), your posting style is a complete mess.

Your newsreader didn't properly attribute the post to which you
replied.
Your newsreader didn't properly quote the post to which you replied.
Your newsreader didn't trim the previous poster's sig.
Your newsreader didn't properly add a sig delimiter.

Is the junk at the end of your post part of the post itself, or is it
supposed to be sig delimited? My head hurts...

 

[Paul]

I'm attempting to help an elderly user in a *very* remote location. They recently lost the use of their old XP machine, and bought a W7 machine with insurance money to replace it.

They use AOL dialup (I know, "Ugh", but it really is their only choice right now). So they need to install the AOL 9.6 software on the W7 machine. However, they need to connect in order to download the software. But - and here's the Catch-22 part - the Windows 7 dialup connection will not support the AOL access number/username/password combination. "Error 691".

So, they need to get the software, but must be connected to get it. And in order to connect, they need the software.

Any helpful suggestions? And by "helpful", I mean "any suggestion that is not a flame against AOL or dialup in general". I already understand that argument, and agree wholeheartedly. But for right now, for these particular folks, AOL is their *only* choice.

Thanks.

According to this user, he had to burn an AOL CD with their
software, to establish a connection.

http://www.windowsbbs.com/windows-7/92250-windows-7-dialup-isp-setup-problem.html

The "error 691" is likely a DUN (dialup networking) error number.
Some of the modem sites, will repeat the error message you're
seeing. But debugging such an error, won't be necessarily that
easy, unless the error message includes details about what
protocols were attempted.

AOL may not be using bog-standard PPP. I could find one open
source package, that claimed to connect to AOL, but unfortunately,
it contained no simple-minded summary to explain how AOL differs
from other dialup services. It did have a software module, that
does some kind of compression. But PPP itself has compression options,
so such a notion isn't exactly new. Even though I have a copy
of "PengAOL" source, I'm no further ahead in understanding exactly
what those jokers at AOL are doing.

*******

The AOL 9.6 package is here. 49.6MB

http://download.newaol.com/aacd/AOL96.exe

Instructions for preparing a CD are here.

"BURN-YOUR-OWN-AOL-CD"

http://help.aol.com/help/microsites/microsite.do?cmd=displayKCPopup&docType=kc&externalId=223798#1b

The instructions appear to be nothing more, than using built-in IMAPI support
to burn the executable file to a CD. On a Windows 7 computer, you could
burn a DVD with a data file on it, as Windows 7 has IMAPI2. An OS like
WinXP, can burn a data CD using IMAPI, but doesn't have support for a
DVD.

Or, if you have other burning software, it won't be difficult to copy
that 49.6MB file to the CD, then mail it to the AOL user. Once they
double-click on the single icon on the CD, then the fun begins. You
could even use a USB flash stick, to send the file to them. The instructions
at AOL, don't appear to be doing any post-processing of the download,
just moving the AOL96.exe file to a piece of media.

Paul

 

[Peter Foldes]

I'm attempting to help an elderly user in a *very* remote location. They recently
lost the use of their old XP machine, and bought a W7 machine with insurance money
to replace it.

They use AOL dialup (I know, "Ugh", but it really is their only choice right now).
So they need to install the AOL 9.6 software on the W7 machine. However, they
need to connect in order to download the software. But - and here's the Catch-22
part - the Windows 7 dialup connection will not support the AOL access
number/username/password combination. "Error 691".

So, they need to get the software, but must be connected to get it. And in order
to connect, they need the software.

Any helpful suggestions? And by "helpful", I mean "any suggestion that is not a
flame against AOL or dialup in general". I already understand that argument, and
agree wholeheartedly. But for right now, for these particular folks, AOL is their
*only* choice.

Why don't you download it for this person or call AOL and they will send the disc

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

 

[Clog_-_wog (®)]

I'm attempting to help an elderly user in a *very* remote location.

United States, I assume?

They recently lost the use of their old XP machine, and bought a W7
machine with insurance money to replace it.

They use AOL dialup (I know, "Ugh", but it really is their only choice
right now). So they need to install the AOL 9.6 software on the W7
machine. However, they need to connect in order to download the software.
But - and here's the Catch-22 part - the Windows 7 dialup connection will
not support the AOL access number/username/password combination. "Error
691".

So, they need to get the software, but must be connected to get it. And
in order to connect, they need the software.

Any helpful suggestions? And by "helpful", I mean "any suggestion that is
not a flame against AOL or dialup in general". I already understand that
argument, and agree wholeheartedly. But for right now, for these
particular folks, AOL is their

*only* choice.????????
http://lmgtfy.com/?q=free+dial+up+isp+United+states
http://www.ispbargains.com/free-isp.html
"Greetings! You found the most frequently updated list of Internet Service
Providers offering totally FREE dial-up access in the United States."

Thanks.

GFIA
<snipped spam>

 

[Clog_-_wog (®)]

If they don't mind making a long distance call to Europe to download AOL,
I can give you a free dial up number that requires no user name or
password.

Shyte advice, Linux made you stupid, eh!HTH & GFIA

 

[Clogwog]

Um, it would work so you're the one who's stupid, as usual.


Kiss my ass.

No thank you, because yer asshole is so reamed out, that it must have room
for a 20-lb. CO2 tank!
http://www.pyramydair.com/blog/images/gas-tank-web.jpg

 

[Stan Brown]

"Stan Brown" wrote in message



(Please set a reasonable line length.)

I think all they have to do is wait: AOL disks keep turning up all
over. Or they could call AOL and ask for a disk. Or you could
download the software for them, burn a disk, and mail it to them.

Please fix your quoting style. When you use that idiosyncratic
technique, and someone else follows up on it, it looks like you said
what you actually only quoted.

I'm aware that the recent updates to Windows Live Mail broke your
quoting style. Unfortunately that poses a painful choice to you:
either fix every quote manually, or get a real newsreader such as
Gravity or Forte Agent (to mention the two that come to mind at the
moment).

Thanks for your consideration!

 

[Lewis]

X-Newsreader: Microsoft Windows Live Mail 15.4.3508.1109

This 'newsreader' is severely broken and should not be used, by anyone,
anywhere.

.... I thought i killfiled all the WLMM 15 posts...

 

[Clogwog]

So otherwise you'd enjoy kissing my ass, eh?

What is it with you lintards and arses?
Advice: try Fwank!
<muffled laughter />

 

[GreyCloud]

In case it's not obvious to you, (I can assure you that it's obvious
to the rest of us), your posting style is a complete mess.

Your newsreader didn't properly attribute the post to which you
replied.
Your newsreader didn't properly quote the post to which you replied.
Your newsreader didn't trim the previous poster's sig.
Your newsreader didn't properly add a sig delimiter.

Is the junk at the end of your post part of the post itself, or is it
supposed to be sig delimited? My head hurts...

That's odd... his post comes in well formatted here.

 

[Peter Foldes]

In case it's not obvious to you, (I can assure you that it's obvious
to the rest of us), your posting style is a complete mess.

Your newsreader didn't properly attribute the post to which you
replied.
Your newsreader didn't properly quote the post to which you replied.
Your newsreader didn't trim the previous poster's sig.
Your newsreader didn't properly add a sig delimiter.

Is the junk at the end of your post part of the post itself, or is it
supposed to be sig delimited? My head hurts...

Char

Bettablue's post comes across perfectly here with none of the issues that you
describe

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect