WLMail2011 crashes frequently / my composed text rushes all the way down

[Adela]

[Dell desktop; MS Windows 7 Home; Windows Live Mail Essential 2011; Mozilla Firefox 17.0.1; MS Office Pro 2003; Avast AV; Dell Inspiron 560; 4gb RAM; high speed cable;Windows Media Player; Adobe Reader; Adobe flash Player 10.3.183.5 or better by now...]


Would anyone here have experienced something like these two extremely damaging glitches?:

(1) Suddenly the text I just composed on my email, jumped all the way down leaving the entire page blank. Also the cursor arrow quivers many times, etc. This is EXTREMELY annoying and beyond. Even if I slide it right back up, it drops down again. It takes several repetitions of this until it turns to normal again. It happens several times a week or so. GRRRR!!!

(2) I get one of these 2 errors frequently.

Windows Live Mail is not responding OR:
Windows Live Mail has stopped working

It happens at any time when I’m doing just anything...or nothing at all. It deletes everything I’m working on! MS’ technicians should fix it so when it’s going to “stop working” it will give us time to save!!!

Why these glitches and what can I do to avoid them? Thanks so much for any help! Adela

 

[bassfisher6522]

Sometimes with WLM it gets corrupted for what ever reason and a simple uninstall and reinstall generally fix's this.

 

[Adela]

Thank you bassfisher6522, I was afraid that it would need a reinstalling. I'll try to do it and hope I won't make a mess... lol! Thanks again. Adela