Win7 Time service fails with error 11

[Marty]

When I try to time sync my machine (win 7 Pro) I get error 11:
Time Provider NtpClient: This machine is configured to use the domain
hierarchy to determine its time source, but it is not a member of a
domain. NtpClient will attempt to use an alternate configured external
time source if available. If an external time source is not configured
or used for this computer, you may choose to disable the NtpClient.

The machine is on my home network with a workgroup not in a domain.
I looked at system properties, computer name tab and the Network ID
is not grayed out and when I click on it and Select an Option that
describes your network opens that has the "this computer is a part
of a business network......" I tried changing to the This is a home
network option and rebooting but no change to the time service action.

On my other machines the Network ID button is grayed out.

I have searched high and low and can't seem to find the setting to
correct this error. I have two other machines that are in the same
workgroup and are setting time just fine.
I have tried different servers (just to be sure it was not a server
issue, which I don't expect it to be but sometimes one can never be
sure).

I think it may be a group policy problem but if it is can't locate the
policy.

Any ideas? Anyone?

Marty

 

[Peter Foldes]

Marty

Code 11 usually means a driver issue

Code 11
Windows stopped responding while attempting to start this device, and therefore will
never attempt to start this device again. (Code 11)

For more information, look up ASD in Windows Help.

Try upgrading the device drivers for this device.


Solution button: Update Driver

To resolve this error, run the Automatic Skip Driver utility from the System
Information tool. If the problem persists, contact the hardware manufacturer for
updated drivers.


http://support.microsoft.com/kb/125174

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
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[Marty]

whoa... there is no device for this service (w32time) it is a part
of Windows 7 OS. All software no hardware.

Marty

 

[Nil]

Try upgrading the device drivers for this device.

Drivers for what?

This explaination doesn't make good sense for this problem.

 

[johnbee]

"Marty" wrote in message news:[email protected] I try to time sync my machine (win 7 Pro) I get error 11:
Time Provider NtpClient: This machine is configured to use the domain
hierarchy to determine its time source, but it is not a member of a
domain. NtpClient will attempt to use an alternate configured external
time source if available. If an external time source is not configured
or used for this computer, you may choose to disable the NtpClient.

The machine is on my home network with a workgroup not in a domain.
I looked at system properties, computer name tab and the Network ID
is not grayed out and when I click on it and Select an Option that
describes your network opens that has the "this computer is a part
of a business network......" I tried changing to the This is a home
network option and rebooting but no change to the time service action.

On my other machines the Network ID button is grayed out.

I have searched high and low and can't seem to find the setting to
correct this error. I have two other machines that are in the same
workgroup and are setting time just fine.
I have tried different servers (just to be sure it was not a server
issue, which I don't expect it to be but sometimes one can never be
sure).

I think it may be a group policy problem but if it is can't locate the
policy.

Any ideas? Anyone?

Marty
<<<<<<<<<<<<<


This is probably too basic for you, but in Control Panel there is a Sync
centre. Something might have affected settings, and if so it should be easy
enough to change.

 

[Peter Foldes]

Marty

It is a driver that is causing the W32Time to pop up as the culprit

Run the verifier tool against your drivers and see which one of them will pop up on
you

Start\Run\verifier

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

 

[Chuck]

Drivers for what?

This explaination doesn't make good sense for this problem.

Assuming that you use an Ethernet connection from the P/C, the driver
for the ethernet adapter may need updating.
A wireless adapter and connection might require updating of that connection.

Settings in any firewall software or possibly router settings can be
part of the problem. We used to have problems with our IP provider that
caused clock setting problems.

 

[Char Jackson]

Assuming that you use an Ethernet connection from the P/C, the driver
for the ethernet adapter may need updating.
A wireless adapter and connection might require updating of that connection.

Settings in any firewall software or possibly router settings can be
part of the problem. We used to have problems with our IP provider that
caused clock setting problems.

The initial post in this thread contained a good description of the
issue, and it clearly has nothing to do with drivers or network
connections, AFAICT. It looks like a simple configuration issue.

 

[Nil]

Assuming that you use an Ethernet connection from the P/C, the
driver for the ethernet adapter may need updating.
A wireless adapter and connection might require updating of that
connection.

Assuming that he otherwise has normal internet connectivity, I doubt
that there's any problem with network adapter drivers. The error
message he's receiving seems to be wrong or misleading.

Settings in any firewall software or possibly router settings can
be part of the problem. We used to have problems with our IP
provider that caused clock setting problems.

Those could be a problems.

 

[Gene E. Bloch]

When I try to time sync my machine (win 7 Pro) I get error 11:
Time Provider NtpClient: This machine is configured to use the domain
hierarchy to determine its time source, but it is not a member of a
domain. NtpClient will attempt to use an alternate configured external
time source if available. If an external time source is not configured
or used for this computer, you may choose to disable the NtpClient.

The machine is on my home network with a workgroup not in a domain.
I looked at system properties, computer name tab and the Network ID
is not grayed out and when I click on it and Select an Option that
describes your network opens that has the "this computer is a part
of a business network......" I tried changing to the This is a home
network option and rebooting but no change to the time service action.

On my other machines the Network ID button is grayed out.

I have searched high and low and can't seem to find the setting to
correct this error. I have two other machines that are in the same
workgroup and are setting time just fine.
I have tried different servers (just to be sure it was not a server
issue, which I don't expect it to be but sometimes one can never be
sure).

I think it may be a group policy problem but if it is can't locate the
policy.

Any ideas? Anyone?

Marty

After reading the responses here, I am beginning to wonder if you should
just set up your Windows Time service to use a different provider.

Right click on the time in the right end of the notification area,
choose Adjust Date/Time, click on the Internet Time tab, and choose
Change Settings.

 

[Marty]

Found the problem.
gpedit.msc
Computer Configuration
Administrative Templates
System
Windows Time Service
Time Providers
Someone changed the Configure Windows NTP Client to enabled from
not configured.

Hmmmm can't imagine who would have done such a thing but
I could make a very good guess.

Thanks for all who replied to my issue.

Red faced
Marty