W7 Pro Windows Explorer Crashes


O

OldGuy

Win 7 Pro. All updates installed.

Right Pane: All mouse left- or right-click operations are accepted.

left Pane:
left-click on drive or drive folder OK.
left-click on [+] to expand is OK.
right-click on drive or drive folder and CRASH.
But right-click on Computer is OK - get a menu.
Right-Click on any other left pane item: Favorites, Network etc and it
gives me a menu.
Only Items under Computer but not Computer crash on right-click.

At crash I get a dialog asking if I should see if there is a fix out
there. I click and the whirlind twists but never come back with any
suggestions. WE closes.

I reopen WE and all above is repeatable.

I cannot get the left pane menu to appear as described above.

I have rebooted many times to no avail.

I have no other problems with Win 7 on this PC.
I use many Win 7 Pro features; Media Center, media Player. Mail
clients: Live Mail, Opera, Tlunderbird. VLC. And many other apps with
no problems.

Other PCs with Win 7 act normally.

All I can figure is that there is some item in the left pane
right-click menu that is causing the crash when that menu is opening.
If so, then where do I look to see what is in that menu and delete it?

I see on my other Win 7 PC that there is a lot of stuff added to that
menu beyond what Win 7 Pro initially provides.

And no, I would rather live with it than reinstall!

Is there a WE menu cleaner app?

TIA



--- news://freenews.netfront.net/ - complaints: (e-mail address removed) ---
 
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J

Jim

Win 7 Pro. All updates installed.

Right Pane: All mouse left- or right-click operations are accepted.

left Pane:
left-click on drive or drive folder OK.
left-click on [+] to expand is OK.
right-click on drive or drive folder and CRASH.
But right-click on Computer is OK - get a menu.
Right-Click on any other left pane item: Favorites, Network etc and it
gives me a menu.
Only Items under Computer but not Computer crash on right-click.

At crash I get a dialog asking if I should see if there is a fix out
there. I click and the whirlind twists but never come back with any
suggestions. WE closes.

I reopen WE and all above is repeatable.

I cannot get the left pane menu to appear as described above.

I have rebooted many times to no avail.

I have no other problems with Win 7 on this PC.
I use many Win 7 Pro features; Media Center, media Player. Mail
clients: Live Mail, Opera, Tlunderbird. VLC. And many other apps with
no problems.

Other PCs with Win 7 act normally.

All I can figure is that there is some item in the left pane
right-click menu that is causing the crash when that menu is opening.
If so, then where do I look to see what is in that menu and delete it?

I see on my other Win 7 PC that there is a lot of stuff added to that
menu beyond what Win 7 Pro initially provides.

And no, I would rather live with it than reinstall!

Is there a WE menu cleaner app?

TIA



--- news://freenews.netfront.net/ - complaints: (e-mail address removed) ---
"Most Explorer crashes are caused by errant software and the most
common element is shell extensions associated with 3rd party
installations. "

For me Techsmith Snagit causes explorer crashes and sometimes I have
problems with Dropbox. These programs have shell extensions and show
up in contextual menus. You could try ShellExView and disable all the
non Microsoft shell extensions then re-enable each one and by the
process of elimination you should be able to identify the program that
is causing the crashes. More info in the following links:

http://www.davescomputertips.com/how-to-diagnose-and-possibly-fix-windows-explorer-crashes/


http://www.sevenforums.com/crash-lockup-debug-how/104768-troubleshooting-explorer-exe-crashing-issues.html


Jim
 
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Joined
Nov 5, 2013
Messages
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Your system files might be corrupt. Do check them for corrupt versions and restore default files stored on the OS installation disc.

1. Click Start, type "SFC /SCANNOW" in the Search box.
2. Press ENTER.
 

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