Toolbar Icons Not Working

[Bill]

I downloaded a User Guide in pdf format and noticed a toolbar
momentarily appears at the bottom of the image page with a save,
print, up arrow, down arrow, etc. icons. Unfortunately, clicking on
ANY of these icons does not work! Is there some default setting that
should be set to "activate" these icons?

Bill

 

[Ed Cryer]

I downloaded a User Guide in pdf format and noticed a toolbar
momentarily appears at the bottom of the image page with a save,
print, up arrow, down arrow, etc. icons. Unfortunately, clicking on
ANY of these icons does not work! Is there some default setting that
should be set to "activate" these icons?

Bill

Which download manager, or browser did the download?

Ed

 

[...winston]

Where were the icons ?
PDF viewer
Web Page
PDF file viewed in your browser



--
....winston
msft mvp mail


"Bill" wrote in message
I downloaded a User Guide in pdf format and noticed a toolbar
momentarily appears at the bottom of the image page with a save,
print, up arrow, down arrow, etc. icons. Unfortunately, clicking on
ANY of these icons does not work! Is there some default setting that
should be set to "activate" these icons?

Bill

 

[Don Phillipson]

I downloaded a User Guide in pdf format and noticed a toolbar
momentarily appears at the bottom of the image page with a save,
print, up arrow, down arrow, etc. icons. Unfortunately, clicking on
ANY of these icons does not work! Is there some default setting that
should be set to "activate" these icons?

This has been normal in PDF format for more than a couple of
years. If your software cannot act on this icons, you may need
to update it.

 

[Bill]

Thanks Ed,

I'm using IE. BTW, I can click on Tools>File>Save As and save the
file.

Bill

 

[Bill]

Thanks Don,

Update what?

Bill

This has been normal in PDF format for more than a couple of
years. If your software cannot act on this icons, you may need
to update it.

 

[Paul]

I downloaded a User Guide in pdf format and noticed a toolbar
momentarily appears at the bottom of the image page with a save,
print, up arrow, down arrow, etc. icons. Unfortunately, clicking on
ANY of these icons does not work! Is there some default setting that
should be set to "activate" these icons?

Bill

Do you have a link to the User Guide ? So we can play along ?

Paul

 

[Bill]

Hi Paul,

Yes, the link is at:
http://help.acdsystems.com/en/acdsee-15/acdsee-15.pdf

Bill

 

[Gene E. Bloch]

Thanks Don,

Update what?

"your software" (quote from the post below).

 

[Paul]

Hi Paul,

Yes, the link is at:
http://help.acdsystems.com/en/acdsee-15/acdsee-15.pdf

Bill

OK, this is what I see. Maybe we have different decorations
and tool bar setups on Acrobat Reader ?

http://img703.imageshack.us/img703/8113/win7acro.gif

I ran the acdsee-15.pdf through Virustotal, and used the
"Additional Information" tab. The value for javascript says "0",
and I interpret that to mean, there is no Javascript present
in the document. In terms of "tricks", the document looks
pretty ordinary. It doesn't even have a "security method",
and a lot of naive technical writers, leave the default
method enabled on their distiller. The author of that
document (acdsee-15) was smart enough to leave it set to
"no security method", which makes it possible to open
with older versions of Acrobat.

When I clicked the printer icon at the top of my Acrobat Reader
window, while viewing that document, my print dialog popped up.
So of the controls you can see in my picture, at least one
of them works.

Paul

 

[...winston]

Win7 Pro/IE9/Adobe Reader X or XI:
- above configured and tested to open pdf files in IE then reconfigured to open pdf files in a Reader
Opening the acdsee-15.pdf file either shows the Adobe provided toolbar at the bottom of the opened document (link to pic below).
All icons are functional.

http://sdrv.ms/ThuLj7


--
....winston
msft mvp mail


"Paul" wrote in message

Hi Paul,

Yes, the link is at:
http://help.acdsystems.com/en/acdsee-15/acdsee-15.pdf

Bill

OK, this is what I see. Maybe we have different decorations
and tool bar setups on Acrobat Reader ?

http://img703.imageshack.us/img703/8113/win7acro.gif

I ran the acdsee-15.pdf through Virustotal, and used the
"Additional Information" tab. The value for javascript says "0",
and I interpret that to mean, there is no Javascript present
in the document. In terms of "tricks", the document looks
pretty ordinary. It doesn't even have a "security method",
and a lot of naive technical writers, leave the default
method enabled on their distiller. The author of that
document (acdsee-15) was smart enough to leave it set to
"no security method", which makes it possible to open
with older versions of Acrobat.

When I clicked the printer icon at the top of my Acrobat Reader
window, while viewing that document, my print dialog popped up.
So of the controls you can see in my picture, at least one
of them works.

Paul

 

[Char Jackson]

OK, this is what I see. Maybe we have different decorations
and tool bar setups on Acrobat Reader ?

http://img703.imageshack.us/img703/8113/win7acro.gif

I ran the acdsee-15.pdf through Virustotal, and used the
"Additional Information" tab. The value for javascript says "0",
and I interpret that to mean, there is no Javascript present
in the document. In terms of "tricks", the document looks
pretty ordinary. It doesn't even have a "security method",
and a lot of naive technical writers, leave the default
method enabled on their distiller. The author of that
document (acdsee-15) was smart enough to leave it set to
"no security method", which makes it possible to open
with older versions of Acrobat.

When I clicked the printer icon at the top of my Acrobat Reader
window, while viewing that document, my print dialog popped up.
So of the controls you can see in my picture, at least one
of them works.

Paul,
It looks like you're using Acrobat Reader while Bill is using an
Acrobat browser plug-in. That seems to be a significant difference.

Bill,
Check the status of your Acrobat browser plug-in and update it, if
necessary.

 

[Bill]

Gene,

I sent the website address earlier to Paul but I'll state it again:
http://help.acdsystems.com/en/acdsee-15/acdsee-15.pdf

I recently upgraded to v. 15 from v. 14 of ACDSee. FYI, I have
encountered this identical problem before when searching for death
certificates. For example, go to:
http://www.sos.mo.gov/archives/reso...Name=Wright&tFName=&sCounty=Macon&tYear=#null

then scroll down to "J. M. Wright", then click on "View Image". When
the image appears, you will see the icon bar in question, but none
will work! I have found a way to work around it but I still would like
an explanation why these icons don't work!

Bill

 

[Paul]

Win7 Pro/IE9/Adobe Reader X or XI:
- above configured and tested to open pdf files in IE then reconfigured
to open pdf files in a Reader
Opening the acdsee-15.pdf file either shows the Adobe provided toolbar
at the bottom of the opened document (link to pic below).
All icons are functional.

http://sdrv.ms/ThuLj7

https://skydrive.live.com/?cid=68db8d9f90491e35&id=68DB8D9F90491E35!688&sff=1

OK, that looks like something Adobe would make, so
it's probably something broken in the Adobe code or
installation.

*******

I stopped using in-browser Acrobat Reader mode a long time ago.
And I wouldn't think of turning it back on again either.
I've seen enough tricks, to just stay away from that.

Downloading a document, gives me time to decide what
to do with it (load into Reader, redistill with Ghostscript,
open in Gimp, run on Linux VM, and so on).

Paul

 

[...winston]

I wasn't sure if it was a unique to the pdf file, the op's viewer, or Adobe Reader thus the reason I posted the pic.

Likewise, I don't like viewing pdf's in a browser and only toggled it on to test it for this 'toolbar case'.

Note:
- unrelated to the op's issue but worthy of mention. In the past earlier versions of Adobe Reader through Reader X had an option to
toggle viewing (on or off) in the browser. The latest version Adobe XI no longer provides that option...to not view in the browser
(i.e view only in Adobe) the user must now configure their browser to disable the Adobe browser add-ons/plugins to only view a pdf
in Reader XI.



--
....winston
msft mvp mail


"Paul" wrote in message

Win7 Pro/IE9/Adobe Reader X or XI:
- above configured and tested to open pdf files in IE then reconfigured to open pdf files in a Reader
Opening the acdsee-15.pdf file either shows the Adobe provided toolbar at the bottom of the opened document (link to pic below).
All icons are functional.

http://sdrv.ms/ThuLj7

https://skydrive.live.com/?cid=68db8d9f90491e35&id=68DB8D9F90491E35!688&sff=1

OK, that looks like something Adobe would make, so
it's probably something broken in the Adobe code or
installation.

*******

I stopped using in-browser Acrobat Reader mode a long time ago.
And I wouldn't think of turning it back on again either.
I've seen enough tricks, to just stay away from that.

Downloading a document, gives me time to decide what
to do with it (load into Reader, redistill with Ghostscript,
open in Gimp, run on Linux VM, and so on).

Paul

 

[KCB]

Gene,

I sent the website address earlier to Paul but I'll state it again:
http://help.acdsystems.com/en/acdsee-15/acdsee-15.pdf

I recently upgraded to v. 15 from v. 14 of ACDSee. FYI, I have
encountered this identical problem before when searching for death
certificates. For example, go to:
http://www.sos.mo.gov/archives/reso...Name=Wright&tFName=&sCounty=Macon&tYear=#null

then scroll down to "J. M. Wright", then click on "View Image". When
the image appears, you will see the icon bar in question, but none
will work! I have found a way to work around it but I still would like
an explanation why these icons don't work!

Bill

That is the Adobe Reader Toolbar. It pops up whenever Reader opens a PDF
file in your browser. The current version is XI (11); maybe you need to
update.

 

[Ed Cryer]

That is the Adobe Reader Toolbar. It pops up whenever Reader opens a
PDF file in your browser. The current version is XI (11); maybe you
need to update.

Or maybe replace the Adobe Reader with Foxit Reader; which is much better.

Ed

 

[Char Jackson]

Or maybe replace the Adobe Reader with Foxit Reader; which is much better.

Ed

I used Foxit for a while. I went back to Adobe. Much better.

My biggest gripe was that images in some documents would flash
(flicker, as if in a constant redraw loop) all the time. With other
documents, the flickering would only occur during scrolling. There
were other annoyances, as well, so I went back to Adobe, which just
plain works.

 

[Ken Blake]

Or maybe replace the Adobe Reader with Foxit Reader; which is much better.

Ditto!

 

[Bill]

To All Respondents,

I did have Adobe Reader v. 10.1.4.38 installed! I downloaded v. 11 and
installed same. I then went back to my original link:
http://help.acdsystems.com/en/acdsee-15/acdsee-15.pdf and the icons
appeared as before but this time, all icons worked as advertized! It's
likely that I had inadvertently made an incorrect setting in v.10 that
caused the icons to not work!

Thanks to you all for your help!

Bill