- Nov 9, 2015
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I have Windows 7 Home Premium SP1 32-bit on my computer and for some reason I can start and use it in Safe Mode (just that one, no Networking or Command Prompt) but if I try to start it normally it goes to the Starting Windows splash screen, then goes black and shuts itself down. I don't have the product key, a repair disk or anything else. When I had my mother board replaced in 2013 the repair man put Windows 7 on the computer but gave me nothing in the way of documentation for it or anything else. He is now out of business and moved to another state so I can't ask him either. I have tried using the links on here to download a system repair but all the links do is take me to some weird Home Use page that wants my work email (this is a home computer and there is no work email) and won't let me go anywhere else without one. Is there anyone who can help me get my computer to work? I'm doing this on a borrowed laptop with a very small screen! I'm not real computer literate but will do my best to follow any instructions. Thanks in advance for any help!