"Ransom ware"


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My files have been encrypted.System restore has been disabled. What can I do.?
 
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TrainableMan

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Unfortunately there are no easy solutions. (From another computer) Research the exact messages you see to determine exactly what virus has infected you, then find & follow the specific instructions for removal of that particular virus. Normally it will involve using safe-mode and tools like RKILL & TDSSKILLER to stop the installed code, then an anti-virus to remove it & finally the specific instructions on how to decrypt your files.
 

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