Random Restart - no BSOD

[hemraj]

Hi Guys i searched everywhere on the forum and net but no answer to my problem. imFrustrated

Well everytime my computer restart with no BSOD. i have installed Blue Screen View bbut nothing comes up. here's a log on the event Viewer. Any help would be highy appreciated.

IM DESPERATE i play dota and each time i get ban koz i could not connect in time.

Error message in log : The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2014-02-21T09:18:54.600826500Z
EventRecordID 761174
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DarkmindeD-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

Pleaseeeeeeee help me identify the cause. Btw im using a UPS cause i thought i had random poower cuts.

 

[oliverpowell]

Let the Windows scans for all the available updates and install it. Meanwhile, also check updates for all the driver (specially video graphics card)l.

How to update your Windows:
http://windows.microsoft.com/en-us/windows/help/windows-update

How to update driver:

http://windows.microsoft.com/en-us/...mmended-drivers-and-updates-for-your-hardware


Please post back when you have followed all the steps but problem still exists.

 

[Shintaro]

There are a couple of places that the crash dumps can be:

c:\Windows
C:\Windows\Minidump
C:\Windows\LiveKernelReports\WATCHDOG

If you locate any, put them in a zip file and upload them to the forum.

Things to do:
1/ As already mentioned update your computer.
2/ Run chkdsk on you hard Drive.
3/ Open a command prompt as Administrator and type in the following:

sfc /scannow

What Anti-virus do you have? Is it up to date?
What were you doing at the time it crashed? Playing a game? Surfing the web?