Random restarts while playing games

SOLVED Discussion in 'Crashes, BSODs and Debugging' started by screenracer, Jul 15, 2017 at 3:36 PM.

  1. screenracer

    screenracer

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    I'm having these random pc restarts when playing games. It happens pretty rarely, but i'm tired of it.

    I've monitored my temps and they never go above 65.

    I've also done malware scans and nothing.

    Here are the dmp files.
    https://www.dropbox.com/sh/u5zxnpk4c55x671/AADKDSOTj-R9eB6_v_jJ82Uua?dl=0

    On Mon 6/19/2017 6:17:41 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\061917-7222-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x12A3B)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA800784C028, 0xB66B4000, 0x135)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Mon 6/19/2017 6:17:41 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA800784C028, 0xB66B4000, 0x135)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Tue 5/9/2017 11:19:30 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\050917-8236-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x4903)
    Bugcheck code: 0x10D (0x5, 0x0, 0x1024, 0xFFFFFA800888D550)
    Error: WDF_VIOLATION
    file path: C:\Windows\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that Kernel-Mode Driver Framework (KMDF) detected that Windows found an error in a framework-based driver.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sun 3/5/2017 2:09:58 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\030517-8424-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x4903)
    Bugcheck code: 0x10D (0x5, 0x0, 0x1024, 0xFFFFFA800B70DC30)
    Error: WDF_VIOLATION
    file path: C:\Windows\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that Kernel-Mode Driver Framework (KMDF) detected that Windows found an error in a framework-based driver.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sun 3/5/2017 1:49:13 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\030417-8923-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x4903)
    Bugcheck code: 0x10D (0x5, 0x0, 0x1024, 0xFFFFFA800BAA60B0)
    Error: WDF_VIOLATION
    file path: C:\Windows\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that Kernel-Mode Driver Framework (KMDF) detected that Windows found an error in a framework-based driver.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
     
    screenracer, Jul 15, 2017 at 3:36 PM
    #1
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  2. screenracer

    TrainableMan ^ The World's First ^ Moderator

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    I'm not a bluescreen expert but I can tell you Drivers cause a lot of problems. Start by making sure your video card drivers are the latest available.
     
    TrainableMan, Jul 16, 2017 at 4:09 AM
    #2
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  3. screenracer

    screenracer

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    They're up to date. The problems seem to have stopped after cleaning my pc out and then removing a trojan. Not sure if it was the trojan or the cleaning of the pc that fixed it.
     
    Last edited: Jul 16, 2017 at 4:25 PM
    screenracer, Jul 16, 2017 at 2:34 PM
    #3
  4. screenracer

    Ian Administrator

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    I suspect that your PC may have been overheating, causing a reboot under load - so cleaning things (especially fans/ducts/grills) is a good idea, as it keeps the airflow going and your PC cooler.
     
    Ian, Jul 17, 2017 at 1:17 PM
    #4
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