Random crashes while playing games


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Hi!
I build my new computer 2 weeks ago and I am having crashes while playing games. (It crashes my computer to a black screen, then I can hear a loop buggy sound and have to press the power button) I can play for 3-4 hours of League of Legends without crash, then playing 10 minutes of Cod4 and it crashes right away. I really need your help because I have to do a RMA as soon as I can!

-It is not a overheating problem, I checked my temps.
-I ran memtest many times.
-I reinstalled all my Nvidia drivers (clean install)
-Reset my GPU and switched RAM slots.
-I reinstalled DirectX

Here is my setup:
  • Windows 7 Home Premium 64 bits
  • CPU: Intel Core i5-3570K
  • PSU: COOLER MASTER GX Series 750W
  • CASE: COOLER MASTER HAF 922
  • MOBO: MSI Z77A-G45 LGA 1155 Intel Z77
  • GPU: EVGA SuperClocked 012-P3-1573-AR GeForce GTX 570
  • RAM: G.SKILL Ripjaws X Series 8GB DDR3 1600
  • HDD: WD Caviar Black 1TB 7200 RPM 64MB Cache

Also my dump files.
 

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Shintaro

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Welcome to the W7 forums.

My apologies for the late responce.

It appears that the video card is causing problem.

Arguments fffffa80`06fed250 fffff880`0ff0b004 ffffffff`c000009a 00000000`00000004
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR: 0x116
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
MaxSpeed: 3400
CurrentSpeed: 3400
BiosVersion = V2.3
BiosReleaseDate = 04/12/2012
SystemManufacturer = MSI
SystemProductName = MS-7752
Look for a new version of the video driver.

nvlddmkm.sys Tue May 15 17:35:36 2012
Hope this helps.

Let us know how you go.
 
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Thanks for the reply. Actually, I changed my card for a Radeon. I will see if the problem persist!
 

Shintaro

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OK

Did you install the latest ATI drivers from their web site or the drivers that were on the CD bundled with the card?

Let us know how you go.
 

Shintaro

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There are some interesting problems with some ATI cards and their software.
Quite often people need to uninstall the ATI software and only have just the drivers installed.

BUT, they may have fixed the problems.......hopefully.

Something to consider, if you find that your getting crashes due to ATI, try the drivers on the bundled CD.

Hopefully you will not have any problems.
 
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Yes, I had a lot of problems. I thought the card was DOA.
The Catalyst programs wont install at all and the card was not recognized. I had to go in device manager, right click on Standard VGA, and I chose to install manually the drivers with the file I downloaded from ATI.

So I have no programs of ATI at all on my computer (error when I try installing, even in safe-mode), but I have the drivers and my card works...
 
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Shintaro

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The CCC (Catalyst Control Center) is obviously still a problem.

Did you RMA the Nvidia?
 
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Yes, I did a RMA.

The CCC is a problem, but someone said that it must be a software issue. I could try a clean W7 install, but not right now as I have no time for this. (Maybe this weekend)
Does my GPU lose any potential or performance without these programs or they are mostly bloatwares?
 

Shintaro

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A clean install *may* fix it. But I doubt it. But there is no harm in trying.
The problem is quite well known amongst crash analyst's.

I'm sorry I wasn't quick enough to advise you to stick with the Nvidia.

CCC has enhancements for gamers. I really don't know because I don't play games. I think there are overclocking enhancements for games.
 
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I could have bought the other GTX 570. The precise version that I had was known to crash sometimes like this. I just wanted to be sure and not have this problem anymore so I went with Radeon. My card is running well now and I had no crash yet. I was a fan of Nvidia, but this card disapointed me a little bit so I guess I wanted to try something new.

Thanks for you help, I will check if I want to spend some time reinstalling W7 :p
 
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Shintaro

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It appears that ATI / AMD are trying to do too much with their software. So the more features they add the more unstable their software becomes.
 

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