Problems with Firefox

[Rick]

A while ago I installed Firefox 4.0 beta, recently however instead of
opening, after many clicks and the egg timer appearing for several seconds,
I've been getting a box with the message... 'A script on this page may be
busy, or it may have stopped responding. You can top the script now, or you
can continue to see if the script will complete.
Script:chrome://tavgp/content/libs/include.js:595'... after getting rid of
this message, sometimes after a protracted period the browser appears as
normal, I have upgraded to Firefox 5 but the problem still persists,
switching to Internet Explorer 9 everything works OK, should I simply use
this as the default browser, or is there a cure for the aforementioned
problem?
Also before this happened there was also an annoying problem of no matter
how many times I clicked to open the browser there was absolutely 'no
apparent response' whatsoever, then suddenly I would be confronted by around
ten browser windows in the taskbar!
TIA Rick.

 

[SC Tom]

A while ago I installed Firefox 4.0 beta, recently however instead of
opening, after many clicks and the egg timer appearing for several seconds,
I've been getting a box with the message... 'A script on this page may be
busy, or it may have stopped responding. You can top the script now, or you
can continue to see if the script will complete.
Script:chrome://tavgp/content/libs/include.js:595'... after getting rid of
this message, sometimes after a protracted period the browser appears as
normal, I have upgraded to Firefox 5 but the problem still persists,
switching to Internet Explorer 9 everything works OK, should I simply use
this as the default browser, or is there a cure for the aforementioned
problem?
Also before this happened there was also an annoying problem of no matter
how many times I clicked to open the browser there was absolutely 'no
apparent response' whatsoever, then suddenly I would be confronted by
around ten browser windows in the taskbar!
TIA Rick.

Since Firefox is not a Microsoft application, or a part of Windows, you will
probably find better support here:

http://support.mozilla.com/en-US/home

 

[VanguardLH]

A while ago I installed Firefox 4.0 beta, recently however instead of
opening, after many clicks and the egg timer appearing for several seconds,
I've been getting a box with the message... 'A script on this page may be
busy, or it may have stopped responding. You can top the script now, or you
can continue to see if the script will complete.
Script:chrome://tavgp/content/libs/include.js:595'... after getting rid of
this message, sometimes after a protracted period the browser appears as
normal, I have upgraded to Firefox 5 but the problem still persists,
switching to Internet Explorer 9 everything works OK, should I simply use
this as the default browser, or is there a cure for the aforementioned
problem?
Also before this happened there was also an annoying problem of no matter
how many times I clicked to open the browser there was absolutely 'no
apparent response' whatsoever, then suddenly I would be confronted by around
ten browser windows in the taskbar!
TIA Rick.

Ever try disabling or uninstalling all extensions you installed for
Firefox and running it clean to retest if the problem continues? If
getting rid of the extensions doesn't help, see if disabling your
anti-virus or other security software that interrogates your web traffic
eliminates the hangups.

BTW, the Mozilla newsgroups are ...

thatta way ---> mozilla.*

If your NNTP server doesn't carry them, connect your NNTP client to
Mozilla's newsserver (news.mozilla.org). The folks in the mozilla.*
newsgroups are more focused on those products. It would probably help
if you provided an example page where the scripting there apparently
gets stuck in a tight loop which whacks CPU usage up high and renders
the web browser unusable until a timeout.

 

[Rick]

Ever try disabling or uninstalling all extensions you installed for
Firefox and running it clean to retest if the problem continues? If
getting rid of the extensions doesn't help, see if disabling your
anti-virus or other security software that interrogates your web traffic
eliminates the hangups.

BTW, the Mozilla newsgroups are ...

thatta way ---> mozilla.*

If your NNTP server doesn't carry them, connect your NNTP client to
Mozilla's newsserver (news.mozilla.org). The folks in the mozilla.*
newsgroups are more focused on those products. It would probably help
if you provided an example page where the scripting there apparently
gets stuck in a tight loop which whacks CPU usage up high and renders
the web browser unusable until a timeout.

Thanks, I tried the link that SC Tom gave and got no response at all, that
was the final straw, I uninstalled Mozilla from CC cleaner and set up IE 9
as my default browser, now browsing is lightning fast and I don't think
it's my imagination that everything else appears to be speedier as well,
seems a pity, as I've been using Firefox now for a number of years without
problems.

 

[Nil]

A while ago I installed Firefox 4.0 beta, recently however instead
of opening, after many clicks and the egg timer appearing for
several seconds, I've been getting a box with the message... 'A
script on this page may be busy, or it may have stopped
responding. You can top the script now, or you can continue to see
if the script will complete.
Script:chrome://tavgp/content/libs/include.js:595'... after
getting rid of this message, sometimes after a protracted period
the browser appears as normal, I have upgraded to Firefox 5 but
the problem still persists, switching to Internet Explorer 9
everything works OK, should I simply use this as the default
browser, or is there a cure for the aforementioned problem?

Start by disabling all extensions. If that doesn't help, your profile
might be corrupt. Create a brand new one, and if that works, migrate
your bookmarks and such over to the new profile, and reinstall your
most needed extensions.

This isn't a Windows issue, so it's off topic... but you know that
already.

 

[Tester]

Please post your query at this link:

<
hth

 

[Paul]

A while ago I installed Firefox 4.0 beta, recently however instead of
opening, after many clicks and the egg timer appearing for several
seconds, I've been getting a box with the message... 'A script on this
page may be busy, or it may have stopped responding. You can top the
script now, or you can continue to see if the script will complete.
Script:chrome://tavgp/content/libs/include.js:595'... after getting rid
of this message, sometimes after a protracted period the browser appears
as normal, I have upgraded to Firefox 5 but the problem still persists,
switching to Internet Explorer 9 everything works OK, should I simply
use this as the default browser, or is there a cure for the
aforementioned problem?
Also before this happened there was also an annoying problem of no
matter how many times I clicked to open the browser there was absolutely
'no apparent response' whatsoever, then suddenly I would be confronted
by around ten browser windows in the taskbar!
TIA Rick.

I can see mention of your problem here.

https://support.mozilla.com/en-US/questions/761982

https://support.mozilla.com/en-US/questions/796180

"one of your addons (possibly the AVG Security Toolbar addon) might be
incompatible with Firefox 4. Try disabling the addon. You might have
to open Firefox in Safe Mode in order to do so"

"Per http://www.avg.com/us-en/avg-release-notes#tba1 AVG added
Firefox 4 support recently on AVG Internet Security 2011.1191
Please verify you have that or a more recent"

http://www.avg.com/us-en/avg-release-notes#tba1

"Program update AVG Internet Security 2011.1191

Fixes & Improvements

Safe Search: Added support for Firefox v4"

That doesn't guarantee a fix, but at least it's consistent with the
"tavgp" part of the busted script path. There might be a difference
in behavior, between Firefox4 beta and Firefox4 release versions.

HTH,
Paul

 

[Todd]

I can see mention of your problem here.

https://support.mozilla.com/en-US/questions/761982

https://support.mozilla.com/en-US/questions/796180

"one of your addons (possibly the AVG Security Toolbar addon) might be
incompatible with Firefox 4. Try disabling the addon. You might have
to open Firefox in Safe Mode in order to do so"

"Per http://www.avg.com/us-en/avg-release-notes#tba1 AVG added
Firefox 4 support recently on AVG Internet Security 2011.1191
Please verify you have that or a more recent"

http://www.avg.com/us-en/avg-release-notes#tba1

"Program update AVG Internet Security 2011.1191

Fixes & Improvements

Safe Search: Added support for Firefox v4"

That doesn't guarantee a fix, but at least it's consistent with the
"tavgp" part of the busted script path. There might be a difference
in behavior, between Firefox4 beta and Firefox4 release versions.

HTH,
Paul

Hi Rick,

Paul has a good point. If you were to dump your old profile (see
my earlier posting), the above add ons will go bye bye.

An easy way to figure it out is to start Firefox in safe mode:

<win><r> firefox --safe-mode

That way you can see what happens without your add ons before doing
anything drastic. Then you can remove your add ons one at a time.
But it is easier to dump your old profile and start over clean.

-T

 

[VanguardLH]

Thanks, I tried the link that SC Tom gave and got no response at all, that
was the final straw, I uninstalled Mozilla from CC cleaner and set up IE 9
as my default browser, now browsing is lightning fast and I don't think
it's my imagination that everything else appears to be speedier as well,
seems a pity, as I've been using Firefox now for a number of years without
problems.

As I recall, uninstalling Firefox does NOT also uninstall all the
extensions you installed for Firefox. You'll have to uninstall all
those extensions, too.

No one works at the forums or newsgroups. No one has to answer your
question when it first appears or ever. No one is going to lose their
"job" in not answering your post. You can only post and HOPE someone
decides to answer. It certainly appears you weren't willing to wait for
someone to choose to read your post and then also choose to respond to
it. You only waited LESS THAN 48 MINUTES. That's nothing. If you
don't get a response in a few DAYS then you might want to repost. It
almost appears that you already made a decision and really didn't want a
resolution since you didn't wait hardly at all for a response. Since
many folks wander through a newsgroup once per day, you might not have
gotten another response from them until after 24 hours, a lot longer
than three-quarters of an hour. Also, Tom showed you how to get at the
web-based forums. I showed you how to access the Mozilla *newsgroups*
(aka Usenet).

You didn't resolve the problem. Likely what you did for installing
extensions to Firefox will reappear when you decide to install add-ons
to Internet Explorer.

 

[Todd]

As I recall, uninstalling Firefox does NOT also uninstall all the
extensions you installed for Firefox. You'll have to uninstall all
those extensions, too.

Hi Rick,

Vanguard is correct. Uninstalling Firefox does not uninstall
your extension or your add ons. They are in your profile. You
have to rename your profile to dump them all. Your profile is
in appdata/roaming.

-T

 

[Gene E. Bloch]

Hi Rick,

Vanguard is correct. Uninstalling Firefox does not uninstall
your extension or your add ons. They are in your profile. You
have to rename your profile to dump them all. Your profile is
in appdata/roaming.

-T

You can delete them from the profile without deleting the profile -
that was a solution to a problem (a bug in Firefox) where it left all
the old Java consoles around after installing an update.

I am not an expert here, so I can't be sure that deleting the add-ons
that way is always safe, and it's always hard to guess which file
(actually, they are folders) belongs to which add-on, since they have
GUID names.

Here's one folder:
C:\Program Files (x86)\Mozilla Firefox\extensions

Here's another folder:
C:\Users\Gene
Bloch\AppData\Roaming\Mozilla\Firefox\Profiles\475kmfdi.default\extensions

Here's the folder name for Java Console 6.0.25:
{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}

That one is in the first of the above extension folders.

Unlike most of them, you can figure out what the Java one is from its
name.
CAFEEFAC is coffee (Java!) spelled both ways in French, and the decimal
digits in between represent the version number.

Otherwise, you have to look into the manifest file, or the rdf file, or
the names of the files in the subdirectories, and hope you can figure
out which add-on you're looking at.

It's not for the faint of heart - so it's not for me

 

[Rick]

A while ago I installed Firefox 4.0 beta, recently however instead of
opening, after many clicks and the egg timer appearing for several
seconds, I've been getting a box with the message... 'A script on this
page may be busy, or it may have stopped responding. You can top the
script now, or you can continue to see if the script will complete.
Script:chrome://tavgp/content/libs/include.js:595'... after getting rid of
this message, sometimes after a protracted period the browser appears as
normal, I have upgraded to Firefox 5 but the problem still persists,
switching to Internet Explorer 9 everything works OK, should I simply use
this as the default browser, or is there a cure for the aforementioned
problem?
Also before this happened there was also an annoying problem of no matter
how many times I clicked to open the browser there was absolutely 'no
apparent response' whatsoever, then suddenly I would be confronted by
around ten browser windows in the taskbar!
TIA Rick.

Mozilla browser all up and running now OK, first of all I uninstalled
Firefox, also clicking the box marked remove profiles, went into CC cleaner
and uninstalled AVG (with great difficulty!) I know it's a bit of a no, no,
but ran the registry cleaner, making sure it was backed up; installed Avast
free antivirus software; switched off Zone alarm (just in case) and
reinstalled Firefox 5, so far it now appears to work every bit as well as
IE9 without any of the previous problems.

 

[VanguardLH]

Mozilla browser all up and running now OK, first of all I uninstalled
Firefox, also clicking the box marked remove profiles, went into CC
cleaner and uninstalled AVG (with great difficulty!) I know it's a
bit of a no, no, but ran the registry cleaner, making sure it was
backed up; installed Avast free antivirus software; switched off Zone
alarm (just in case) and reinstalled Firefox 5, so far it now appears
to work every bit as well as IE9 without any of the previous
problems.

When you installed AVG, did you also install their LinkScanner toolbar
(that they got after acquiring Exploit Prevention Labs)? That is well
known to cause slowdowns.

"Atlanta-based Exploit Prevention Labs, or XPL, is the maker of
LinkScanner, which provides real-time, automatic protection against
malicious Web sites, drive-by downloads and other exploits encountered
via search engine results, hyperlinks, and manually entered URLs."
(http://www.eweek.com/c/a/Security/Grisoft-Gobbles-Exploit-Prevention-Labs/)

It was problematic when EPL created it. It remained problematic after
Grisoft acquired it and bundled it into their AVG product. When I
trialed AVG a couple times, LinkScanner was invariable the first
component that got removed.

I couldn't find any reference to user/peer forums for AVG at Grisoft's
web site. Since I dumped AVG years ago when there was a sudden increase
in bloat, I no longer had a bookmark to their forums. After Googling
for it, I found http://forums.avg.com/. Back when I trialed AVG,
Linkscanner had lots of problems and apparently still does. As I
recall, LinkScanner is a toolbar plug-in. I haven't used AVG in ages to
know if a fresh install of the web browser has AVG force in a new
instance or reinstall of an existing instance of their LinkScanner (if
you included it in the install of AVG and have AVG configured to enable
use of Linkscanner).

 

[Rick]

When you installed AVG, did you also install their LinkScanner toolbar
(that they got after acquiring Exploit Prevention Labs)? That is well
known to cause slowdowns.

"Atlanta-based Exploit Prevention Labs, or XPL, is the maker of
LinkScanner, which provides real-time, automatic protection against
malicious Web sites, drive-by downloads and other exploits encountered
via search engine results, hyperlinks, and manually entered URLs."
(http://www.eweek.com/c/a/Security/Grisoft-Gobbles-Exploit-Prevention-Labs/)

It was problematic when EPL created it. It remained problematic after
Grisoft acquired it and bundled it into their AVG product. When I
trialed AVG a couple times, LinkScanner was invariable the first
component that got removed.

I couldn't find any reference to user/peer forums for AVG at Grisoft's
web site. Since I dumped AVG years ago when there was a sudden increase
in bloat, I no longer had a bookmark to their forums. After Googling
for it, I found http://forums.avg.com/. Back when I trialed AVG,
Linkscanner had lots of problems and apparently still does. As I
recall, LinkScanner is a toolbar plug-in. I haven't used AVG in ages to
know if a fresh install of the web browser has AVG force in a new
instance or reinstall of an existing instance of their LinkScanner (if
you included it in the install of AVG and have AVG configured to enable
use of Linkscanner).

I'm nowhere near as knowledgeable as yourself and others on this newsgroup,
however I'm pretty sure things started to go wrong after AVG downloaded lots
of bloatware in the guise of the 2011 version, in which a toolbar was
included and which I deactivated from in the toolbar options menu.
As mentioned in a previous post, it's never really properly updated any new
virus threats since, instead it just gives a 'general error' warning after
failing to update.
I think you must be right though, as removing it was about the only major
step that I took before reinstalling Firefox, Avast installed very quickly
and smoothly and seems to be working nicely, also I'm pretty certain that
the computer now appears to be a lot more responsive than before.

 

[Todd]

Mozilla browser all up and running now OK, first of all I uninstalled
Firefox, also clicking the box marked remove profiles, went into CC
cleaner and uninstalled AVG (with great difficulty!) I know it's a bit
of a no, no, but ran the registry cleaner, making sure it was backed up;
installed Avast free antivirus software; switched off Zone alarm (just
in case) and reinstalled Firefox 5, so far it now appears to work every
bit as well as IE9 without any of the previous problems.

Congratulations! Thank you for the feedback. Every bit helps.

-T

 

[Rick]

Congratulations! Thank you for the feedback. Every bit helps.

Thanks Todd, thought I'd give it a couple of days just to make certain and
everything now appears to be working (including Avast) like a well oiled
machine

 

[chet]

Thanks Todd, thought I'd give it a couple of days just to make certain and
everything now appears to be working (including Avast) like a well oiled
machine

hmmm.. it was not a Firefox issue and it did pay to ask for help in this group. Good thing
everybody in this group is not so cocky.