SOLVED ndis.sys blue screen

[Shintaro]

Cheers.
Please keep us up to date.

 

[Kevin*.*]

nevermind i take that back
just crashed again
but no dump file was created nor did the memory get dump to disk

 

[Kevin*.*]

have a look at how strange the blue screen looks

 

[Kevin*.*]

never had the black border around the blue screen before and it never failed to dump the physical memory before today either

 

[Shintaro]

Just to let you know there are a couple of places where crash dump file end up these days.
c:\Windows
c:\Windows\Minidump
c:\Windows\Live KernelReports\WATCHDOG

You can also do a directory search by opening a command prompt with Administrator prividges and type:

cd c:\windows
dir  *.dmp  /s  /p

Was there a crash file generated?

 

[Kevin*.*]

says file not found

 

[Kevin*.*]

normally files were found C:\Windows\Minidump but folder is empty now

 

[Shintaro]

I'm not trying to be rude, but do you know how to open a command prompt with administrator privileges?

If not here is a Microsoft TechNet Article.

 

[Kevin*.*]

yes mate i know how

 

[Kevin*.*]

C:\Users\*****>cd c:\windows

c:\Windows>dir *.dmp /s /p
Volume in drive C is Program Disk
Volume Serial Number is FC9C-5266
File Not Found
**** is not username i replace it with that when pasting here

 

[Shintaro]

Ok, then please open a command prompt with admin privileges and type in:

wmic recoveros set MiniDumpDirectory = C:\Windows\Minidump

wmic recoveros set OverwriteExistingDebugFile = 0

wmic recoveros set DebugInfoType = 2

 

[Kevin*.*]

done
Property(s) update successful.

 

[Shintaro]

Mate,

Are you using something like CCleaner? because that might be removing the dump files.

 

[Kevin*.*]

yes i have ccleaner installed but memory dumps is unchecked

 

[Kevin*.*]

crashed again no dump file generated

 

[Shintaro]

A couple of things.

Please run verifier /querysettings and post a screen capture to the forum.
Please run CPU-Z and then go to the About tab and save the configuration to a .txt and post it to the forum.

Have you tested the all of the RAM in all the slots? Even re-seating the RAM can sometimes make a difference.

Also is it still crashing coming out of sleep mode? what happens if you only let the monitor go blank and keep the computer running?
Does it crash if you turn the sleep mode off completely in the power settings?

 

[Kevin*.*]

C:\Users\******>verifier /querysettings
Special pool: Enabled
Pool tracking: Enabled
Force IRQL checking: Enabled
I/O verification: Disabled
Deadlock detection: Enabled
DMA checking: Disabled
Security checks: Enabled
Force pending I/O requests: Disabled
Low resources simulation: Disabled
IRP Logging: Disabled
Miscellaneous checks: Enabled

Verified drivers:

iastor.sys
amdxata.sys
timntr.sys
nvlddmkm.sys
etronxhci.sys
rt64win7.sys
ndis.sys
gearaspiwdm.sys
nvoclk64.sys
nvvad64v.sys
etronhub3.sys
rtkvhd64.sys
wacomrouterfilter.sys
dump_iastor.sys
dump_dumpfve.sys
atmfd.dll
tifsfilt.sys
rtndpt60.sys
secdrv.sys

 

[Kevin*.*]

yes i have reseated the ram.slot zero ram was bad so all ram are in new positions.Then after more crashing i moved ram from slots 0, 1, 2, to slots 1, 2, and 3.since then crashes taking longer and not as frequent.Also disconnected a couple of hard drives to rule out power supply failure.Coming to the conclusion it is either a problem in the motherboard or the windows installation has gone bad.It will crash not always after resuming from sleep.sometimes takes up to 10 minutes or longer.

 

[Shintaro]

Mate,

We need the CPU-Z information as well. It provides the spec of your computer hardware.

 

[Kevin*.*]

sorry here is cpu-z info