Malicious Software Removal Tool

R

Ricky Jimenez

Every day since the 12th, I have been installing successfully the same
update:
Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)

Installation date: ?6/?17/?2013 4:52 PM

Installation status: Successful

Update type: Important

After the download, this tool runs one time to check your computer for
infection by specific, prevalent malicious software (including
Blaster, Sasser, and Mydoom) and helps remove any infection that is
found. If an infection is found, the tool will display a status report
the next time that you start your computer. A new version of the tool
will be offered every month. If you want to manually run the tool on
your computer, you can download a copy from the Microsoft Download
Center, or you can run an online version from microsoft.com. This tool
is not a replacement for an antivirus product. To help protect your
computer, you should use an antivirus product.

More information:
http://go.microsoft.com/fwlink/?LinkId=39987

Help and Support:
http://support.microsoft.com

How do I get it to stop installing this update
 
E

Ed Cryer

Ricky said:
Every day since the 12th, I have been installing successfully the same
update:
Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)

Installation date: ?6/?17/?2013 4:52 PM

Installation status: Successful

Update type: Important

After the download, this tool runs one time to check your computer for
infection by specific, prevalent malicious software (including
Blaster, Sasser, and Mydoom) and helps remove any infection that is
found. If an infection is found, the tool will display a status report
the next time that you start your computer. A new version of the tool
will be offered every month. If you want to manually run the tool on
your computer, you can download a copy from the Microsoft Download
Center, or you can run an online version from microsoft.com. This tool
is not a replacement for an antivirus product. To help protect your
computer, you should use an antivirus product.

More information:
http://go.microsoft.com/fwlink/?LinkId=39987

Help and Support:
http://support.microsoft.com

How do I get it to stop installing this update
Have a look at the report it makes. It's in Windows/debug/mrt file.

Ed
 
R

Ricky Jimenez

Have a look at the report it makes. It's in Windows/debug/mrt file.

Ed
mrt.log? It just shows the last time that tool was used was April 13.
 
G

Gene E. Bloch

mrt.log? It just shows the last time that tool was used was April 13.
Did you accidentally look at mrteng.log?

Also, you apparently are not updating very often :)

My mrt.log shows this:

"No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
17:41:15 2013"

The other file just says when and how log it ran.
 
R

Ricky Jimenez

Did you accidentally look at mrteng.log?

Also, you apparently are not updating very often :)

My mrt.log shows this:

"No infection found.
Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
17:41:15 2013"

The other file just says when and how log it ran.
Neither file shows the tool has been used since April. Is the tool
supposed to run automatically? What has that got to do with Windows
Update wanting to install it every day?
 
G

Gene E. Bloch

Neither file shows the tool has been used since April. Is the tool
supposed to run automatically? What has that got to do with Windows
Update wanting to install it every day?
Normally, when the tool is installed, it runs then, and not again, so it
seems it was last installed in April.

It seems to me that somehow your update is not getting installed at all
any more, but from what you say I also get the impression that you're
not getting any indication of an error. Anyway, the failure to install
would explain why it keeps coming up. You *could* try hiding the update,
but that's like Click & Clack's black tape solution to the Check-engine
light.

I have read that there is some way to make the tool run at a later date,
but I never figured out how to do it.

OK, Googling "manually run the malicious software removal tool windows
7" (without the quotes) got me a hit to Wikipedia (and others), where I
learned that you can run mrt.exe at a command prompt.

You should Google the above for yourself and read some of the hits that
sound to you like they might help.
 
P

Paul

Ricky said:
Neither file shows the tool has been used since April. Is the tool
supposed to run automatically? What has that got to do with Windows
Update wanting to install it every day?
Try a standalone copy of MRT ? This is the June one. Verify the automatic
OS detection is working properly (to get the right version).

http://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx

That's not going to resolve your Windows Update problem, but it
may give you a scan. If there's a problem, perhaps then you'll
have more symptoms to go on.

*******

Microsoft makes a "fixit" for Windows Update, and if worse comes to worse,
it can be run in "Aggressive mode".

http://support.microsoft.com/mats/windows_update/

And there are forums, where these kinds of problems are discussed.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/a-one-click-fix-for-windows-update-problems-how-do/bfbdec70-e928-47ee-b073-665c4851bf4c

But I'd try the standalone MRT first, before doing anything more dangerous.

Paul
 
G

Gene E. Bloch

Normally, when the tool is installed, it runs then, and not again, so it
seems it was last installed in April.

It seems to me that somehow your update is not getting installed at all
any more, but from what you say I also get the impression that you're
not getting any indication of an error. Anyway, the failure to install
would explain why it keeps coming up. You *could* try hiding the update,
but that's like Click & Clack's black tape solution to the Check-engine
light.

I have read that there is some way to make the tool run at a later date,
but I never figured out how to do it.

OK, Googling "manually run the malicious software removal tool windows
7" (without the quotes) got me a hit to Wikipedia (and others), where I
learned that you can run mrt.exe at a command prompt.

You should Google the above for yourself and read some of the hits that
sound to you like they might help.
I thought of this:

mrt.exe is in \Windows\system32 if your setup is normal, and in
$systemroot%\system32 in any case.

Go there and in Windows Explorer look at the properties of mrt.exe. The
time/date it was modified will tell you when it was last updated, which
might be informative.
 
S

SC Tom

Ricky Jimenez said:
Every day since the 12th, I have been installing successfully the same
update:
Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)

Installation date: ?6/?17/?2013 4:52 PM

Installation status: Successful

Update type: Important

After the download, this tool runs one time to check your computer for
infection by specific, prevalent malicious software (including
Blaster, Sasser, and Mydoom) and helps remove any infection that is
found. If an infection is found, the tool will display a status report
the next time that you start your computer. A new version of the tool
will be offered every month. If you want to manually run the tool on
your computer, you can download a copy from the Microsoft Download
Center, or you can run an online version from microsoft.com. This tool
is not a replacement for an antivirus product. To help protect your
computer, you should use an antivirus product.

More information:
http://go.microsoft.com/fwlink/?LinkId=39987

Help and Support:
http://support.microsoft.com

How do I get it to stop installing this update
I don't think you can get it to stop. It's like the one I get every month or
so for Outlook 2003, just because I installed some parts of Office 2003
(Word and Excel- I don't need the rest). It's a little irksome that I can't
stop it, but what the hey, it doesn't seem to be hurting anything, and it
doesn't take much HDD space.
 
G

Gene E. Bloch

mrt.exe is in \Windows\system32 if your setup is normal, and in
$systemroot%\system32 in any case.
Typo.

%systemroot%\system32

is correct. With the dollar sign it won't work.
 
B

Bob I

Neither file shows the tool has been used since April. Is the tool
supposed to run automatically? What has that got to do with Windows
Update wanting to install it every day?
Perhaps something is preventing it from actually installing?

Install and run MalwareBytes free

http://www.malwarebytes.org/
 

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