SOLVED Can not find Minidump folder in Win7 64-bit Ult

[Healt]

The error constantly mentions kernal power. What power supply do you have and have you ever tried a new one? If the computer is not getting enough power it could easily shut down and that could also explain why there would be no DMP.

Hi Trainableman, thanks for try help, I do not think my problem is hardware-related, I'll explain why:
- I already have this problem for 4 years with almost 3 different PCs

1° PC is Blue, 2° PC is Red, 3° PC is Purple ( this way you can see how many pieces i still have from my 1° PC and 2° PC )
Intel Core i7 950 / Intel Core i7 4770k
Asus P6X58D-E / Asus P6X58D-E Premiun / Gigabyte GA-Z87X-UD3H
Samsung (TSSTcorp CD DVDW SH-S223 ATA Device)
2x GTX 460 , 1024 MB [SLI] / 2 x GTX 460 EVGA , 1024 MB [SLI] / 1x GTX 760 EVGA, 2GB GDDR5
Patriot DDR3 2000MHz (4x2GB) / Corsair Dominator 1600MHz (2x4GB) / Dominator Platinum 16gb ( 2x8gb ) 1600mhz + Corsair Dominator 1600MHz (1x4GB)
1 Tera Seagate [ST310005 28AS SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)]
OCZ 850w / Thermaltake 850w (modular) / Corsair HX 1050 ATX PLUS GOLD
Cooler Master HAF 922
LG E2350V 23,5
Bi-Volt 110/220 1.200va Marca Enermax / Bi-Volt 110/220 1.500va Senoidal Marca Enermax

- My current 3° PC i got in 01/07/2013 so is kind new

- 90% of time that crash for me is when im not using the PC, when im sleeping or not in my house, 9% when im watching videos on youtube or movies in an website or uploding an file or video on youtube and 1% on adobe premiere exporting an movie. And over 4 years never crash when i was gamming, i do not play games alot now but everyday i play hearthstone at night.
.
- When it crash my PC goes off instantly, no blue screen appears and my Nobreak makes a brief whistle

- before Shitaro start help me when i crash at 04/02/2014 11:36:44 i tryed let my PC in Safe mode for 4 days and the problem did not happen to crash for like 4 days than i had to restart becouse i cant work on safe more and it dint crash for another 3 days then i had and crash on 11/02/2014 17:40:02 and several Crashs on 12/02/2014 13:24:46.

Nível Crítico 14/02/2014 13:45:29 Kernel-Power 41 (63)
Nível Crítico 13/02/2014 07:41:10 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 17:23:37 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 15:36:53 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 13:57:17 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 13:24:46 Kernel-Power 41 (63)
Nível Crítico 11/02/2014 17:40:02 Kernel-Power 41 (63)
Nível Crítico 04/02/2014 11:36:44 Kernel-Power 41 (63)
Nível Crítico 04/02/2014 10:55:21 Kernel-Power 41 (63)
Nível Crítico 03/02/2014 16:22:01 Kernel-Power 41 (63)
Nível Crítico 03/02/2014 12:32:21 Kernel-Power 41 (63)
Nível Crítico 03/02/2014 11:59:41 Kernel-Power 41 (63)
Nível Crítico 31/01/2014 23:30:18 Kernel-Power 41 (63)
Nível Crítico 30/01/2014 19:22:19 Kernel-Power 41 (63)

 

[Healt]

I think my problem may be related to poor energy distribution of Windows 7, since many people who switched win XP solved your problem and another solved your issue by changing the voltage on the QPI / North Bridge.
here-> http://www.sevenforums.com/bsod-help-support/25106-win-7-reboots-randomly-kernel-power-7.html explain a bit some solutions for this problem.
i did some of them in my 2° PC worked for while but dint fix my problem.
My last resort gonna be back to Win XP.

 

[TrainableMan]

W7 added power management including sleep & hibernation, this even often requires a BIOS update for older motherboards. And this power management can sometimes shut down/lower power to hardware that really can't afford the lower settings. You can turn off Power management to some devices in the control panel > device manager. And you can control general power settings with control; panel > power options.

In power options, advanced: set it to 1) not allow the hard drive to turn off, 2) disable sleep, hybrid, & hibernation, 3) turn off power state management to the PCI Express. You could try that as it should prevent W7 from lowering the power.

If the BSODs stop then you can probably have to play with the settings to get back some sleep/hibernate functionality without reintroducing BSODs. Note one of the more common problem areas if the hybrid sleep.

 

[Healt]

I tryed Disable all CC states from bios and set to High Performance( i dint make any change on advanced i just click on High Perfomance ) but dint work,
idk if i did everything to prevent my system and bios to control the energy since i dont know everything about my Bios.
Click here - My Everest / Bios

Right now shintaro suggest me try Driver Verifier, im w8ting the next crash for see if will generate an dump file

 

[Healt]

I got my first Blue screen and the DUMP file was created.
the Dump have 1 giga

should i turn off the drive verifier ?

i will upload the dump on my Google Drive
Also when i got the Blue screen i have to turn off by self becouse the reset was not working and for the first time on the reboot my keyboard also stop working i had to w8 35 seconds to normal startup

I was using the bluestacks / whatsapp when it crash

 

[Healt]

Looks like it was an diferent kind of kernel power becouse on the log show this:

Nome do Log: System
Fonte: Microsoft-Windows-Kernel-Power
Data: 21/02/2014 13:32:57
Identificação do Evento:41
Categoria da Tarefa63)
Nível: Nível Crítico
Palavras-chave2)
Usuário: SISTEMA
Computador: Dreifh-PC
Descrição:
O sistema reiniciou sem um desligamento sem erros primeiro. Esse erro poderia ser causado se o sistema parou de responder, travou ou ficou sem energia inesperadamente.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-21T16:32:57.713223200Z" />
<EventRecordID>44421</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Dreifh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">201</Data>
<Data Name="BugcheckParameter1">0x12</Data>
<Data Name="BugcheckParameter2">0xfffff88003c27190</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x1</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


My old kernel powers are always like:

Nome do Log: System
Fonte: Microsoft-Windows-Kernel-Power
Data: 20/02/2014 15:31:25
Identificação do Evento:41
Categoria da Tarefa63)
Nível: Nível Crítico
Palavras-chave2)
Usuário: SISTEMA
Computador: Dreifh-PC
Descrição:
O sistema reiniciou sem um desligamento sem erros primeiro. Esse erro poderia ser causado se o sistema parou de responder, travou ou ficou sem energia inesperadamente.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-20T18:31:25.437217500Z" />
<EventRecordID>43537</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Dreifh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

 

[Healt]

i put here -> MEMORY.DMP (~180mb .rar file but it has 1.1 gigas)

should i turn off the drive verifier ?

 

[Shintaro]

Mate, I'm downloading it now. Please leave Driver verifier on, just in case there is more than one problem.

 

[Healt]

ok

 

[Shintaro]

Mate,

It seems as if Bluestack is at fault here.

STACK_COMMAND:  .bugcheck ; kb

SYMBOL_NAME:  HD_Hypervisor_amd64+3190

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: HD_Hypervisor_amd64

IMAGE_NAME:  HD-Hypervisor-amd64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52dd29c4

FAILURE_BUCKET_ID:  X64_0xc9_12_VRF_HD_Hypervisor_amd64+3190

BUCKET_ID:  X64_0xc9_12_VRF_HD_Hypervisor_amd64+3190

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xc9_12_vrf_hd_hypervisor_amd64+3190

FAILURE_ID_HASH:  {f761d908-59e7-126f-266b-ce427fb108e6}

HD-Hypervisor-amd64.sys is owned by Bluestack.

1/ So my suggestion is that you uninstall it, for a short time. Just until we can get your computer to stop crashing.

2/ Run chkdsk on your hard disk.

3/ Open a command prompt as Administrator and type in the following:

sfc /scannow

4/ Also please run the Intel® Driver Update Utility.
This is because the below driver is very old.

intelppm.sys Tue Jul 14 09:19:25 2009 (4A5BC0FD)
Intel Processor driver

**Please leave Driver Verifier ON.

Also if your going to add screenshots, could you kindly please attach them rather than including them inline.
Let us know how you go.

 

[Healt]

- So my suggestion is that you uninstall it, for a short time. Just until we can get your computer to stop crashing. I tryed remove by control painel but seems it still on C:\Program Files (x86)\BlueStacks and i got an error on his unistall when i clicked on HD-RuntimeUninstaller.exe, i will try reboot and try once more uninstall
- Run chkdsk on your hard disk. seems ok everytime i run it seems do the job and closes automatically
- Open a command prompt as Administrator and type in the following: sfc /scannow OK everything is fine here
- please run the Intel® Driver Update Utility. i will attach for you see, looks like only internet driver was old.

EDIT: OK i bluestacks is uninstalled and also check for DMPs on PC and i notice that i generate 2 DMP at same time 1 big that i already gave to you and 1 small, i gonna attach HERE

 

[Shintaro]

Please update the network driver. Also if you get any new crash files, please put the small file in a zip file and upload it to the forum.

So now we wait for the crash.

 

[Healt]

ok .... we won a battle but the war continues..

 

[Healt]

I was sleeping already but wake up with the sound of Nobreak

Nível Crítico 24/02/2014 02:54:31 Kernel-Power 41 (63)
Nível Crítico 21/02/2014 13:32:57 Kernel-Power 41 (63)
Nível Crítico 20/02/2014 15:31:25 Kernel-Power 41 (63)

Anyway almost 3 days without crash, I was almost believing that the problem was solved.
No dump Created.
I will back to sleep now.

 

[Shintaro]

I wonder if Driver Verifier is off?

Please run from a command prompt as Administrator:

verifier /querysettings

Then post the output.

 

[Healt]

seems ok. i will attach so you can see

 

[Shintaro]

OK, strange that it didn't generate a crash dump file. I need the crash dump file to help. So lets hope the next time it crashes it generates a crash dump file.

 

[Healt]

If it takes 3 days to crash, I think it must have something related with the Intel(R) Ethernet Connection I217-V because it was the only thing changed since the last crash.
I mean i was having crash everyday if back to 2-3 days crash is an good thing.
I let you know

 

[Healt]

I got Several Crashs

First Crash was when i was on youtube,i got the Blue screen i have to turn off by self becouse the reset was not working and for the first time on the reboot my keyboard also stop working i had to w8 35 seconds to normal startup, same thing as my last blue screen, then when it restarted a bit more slow than usualy in 2-3 min i got the same blue screen and i restarted and this time my keyboard was ok so i could hit normal iniciate, then for more 3-4 times i got blue screen for the firsts 2-3 min of PC restarted

I tryed remove the verifier but i couldt becouse my keyboard was not working and i was getting blue screen too fast, then i remove the keyboard 3.0 USB and put on an USB 2.0 and i could do the safe mode then i remove the verifier and then reboot and i did not crash again.

Nível Crítico 24/02/2014 20:49:37 Kernel-Power 41 (63)
Nível Crítico 24/02/2014 20:46:13 Kernel-Power 41 (63)
Nível Crítico 24/02/2014 20:42:12 Kernel-Power 41 (63)
Nível Crítico 24/02/2014 20:36:43 Kernel-Power 41 (63)
Nível Crítico 24/02/2014 20:33:09 Kernel-Power 41 (63)
Nível Crítico 24/02/2014 02:54:31 Kernel-Power 41 (63)
Nível Crítico 21/02/2014 13:32:57 Kernel-Power 41 (63)
Nível Crítico 20/02/2014 15:31:25 Kernel-Power 41 (63)

Memory and Minidump

 

[Healt]

All my BOSDs this time was related to nvlddmkm.sys, also my Geforce Experience told me there is an New Driver for my Geforce.