BSOD while running BitTorrent

[mreynolds105]

Hello,

I have a new HP computer that was been running very well with one minor hitch - I can not download torrent files without getting the BSOD. The BSOD only occurs when I attempt to download torrent files via BitTorrent. This was not always the case - I have successfully downloaded a few files in the past but any attempt as of late has failed with a BSOD.

I have attached my latest dump file, RAMMON info, and images from CPU-Z memory and SPD (only slots 2 and 4 are used).

Any help would be greatly appreciated.

Best,

Mike

edit: I also had Norton AV installed - I uninstalled it hoping it would help fix the problem, however, it did not.

 

[Ace]

BSOD BUGCHECK SUMMARY

Loading Dump File [C:\Users\Infinity\_jcgriff2_\dbug\__Kernel__\022012-19702-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Feb 20 15:55:03.182 2012 (GMT-7)
System Uptime: 0 days 0:34:08.508
BugCheck D1, {28, 2, 0, fffff88001552b2d}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
Bugcheck code 000000D1
Arguments 00000000`00000028 00000000`00000002 00000000`00000000 fffff880`01552b2d
BiosVersion = Ang_711
BiosReleaseDate = 11/01/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = h8-1100z
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

This one references NETIO.sys as the problem, I would suggest that if you have ZoneAlarm to uninstall that to test first. ZoneAlarm is well known for BSOD's.

 

[mreynolds105]

I do not believe I have Zone Alarm - I do not see it in any of my computer files unless it is hidden somewhere (did a search and did not find it).

What should I do from here?

 

[Elmer BeFuddled]

Further to Aces' advice:

dtsoftbus01.sys Mon Oct 17 13:12:30 2011 The dtsoftbus01.sys driver has been known to cause problems on some Windows 7 systems. This belongs to Daemon Tools Light. I suggest uninstalling DT Light until your blue screens are resolved. But do not replace with Daemon Tools!!

 

[mreynolds105]

I believe that worked, thanks!

So I need to always have Deamon tools lite removed from my computer before running any torrent downloads? Or is it just one of those deals where I need to reinstall DT?

 

[Ace]

I believe that worked, thanks!

So I need to always have Deamon tools lite removed from my computer before running any torrent downloads? Or is it just one of those deals where I need to reinstall DT?

It's one of those deals where you don't install it at all lol :lol:

On some Windows 7 system's it's known to cause problems, just like Alcohol 120 and a few others, like ZoneAlarm from the one I mentioned. Nice catch Elmer!

:beer:

 

[TrainableMan]

You might read the notes under Daemon Tools Lite link (also applies to Magic Disk) take a look at the Disk Virtualization section of our Freeware DB. Basically, if you don't need any of the security blocking features then you would probably have less issues using PowerISO.