BSOD while playing Runescape ONLY! "0x124_GenuineIntel"?


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Hello, recently I've been getting BSOD while playing Runescape. At first they were actual blue screens, now I just get a loud buzzing noise followed by my computer crashing and then it reboots with a "Windows did not shut down properly" screen(As expected). I will attach the dump files, they say "Probably caused by: Hardware" Which I don't understand because this only happens during Runescape? :(

If there is anything else you would like me to possibly attach or do, I will try my best.
 

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Shintaro

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Ok, I had a look at the crash dump files. And the crash dumps seem to point to the CPU, However I am not convinced.

Because I see that your BIOS version is 1205
Code:
 BIOS Version  1205
  BIOS Starting Address Segment f000
  BIOS Release Date  06/26/2013
  BIOS ROM Size  800000
Because when I check your spec that you provided you indicated that you had Intel Core i5-4670K Haswell Quad-Core. I then checked with the motherboards manufacturer HERE, I see that support for the 4th Generation Intel Haswell chips does not exist in the BIOS until release 1707

Which is quite strange since on the ASUS site HERE is say's it has supported that CPU since BIOS version 0801. So it doesn't make sense.

So I would suggest that you need to update your BIOS.

** Very carefully read the instructions on updating the BIOS, because there is a very real risk of bricking the motherboard.

Code:
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 1 days 1:35:30.725 
Probably caused by : GenuineIntel 
BugCheck 124, {0, fffffa8009be7028, bf800000, 124} 
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124) 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000, Machine Check Exception 
Arg2: fffffa8009be7028, Address of the WHEA_ERROR_RECORD structure. 
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. 
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: JagexLauncher. 
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed: 3400 
CurrentSpeed: 3405 
BiosVersion = 1205 
BiosReleaseDate = 06/26/2013 
SystemManufacturer = ASUS 
SystemProductName = All Series 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
Debug session time: Tue Sep 9 11:20:10.024 2014 (UTC + 10:00) 
Loading Dump File [C:\Users\User101\SysnativeBSODApps\090814-4492-01.dmp] 
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 1 days 2:45:30.998 
Probably caused by : GenuineIntel 
BugCheck 124, {0, fffffa8009b0e028, bf800000, 124} 
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124) 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000, Machine Check Exception 
Arg2: fffffa8009b0e028, Address of the WHEA_ERROR_RECORD structure. 
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. 
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: jp2launcher.ex 
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed: 3400 
CurrentSpeed: 3405 
BiosVersion = 1205 
BiosReleaseDate = 06/26/2013 
SystemManufacturer = ASUS 
SystemProductName = All Series 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
Debug session time: Wed Sep 3 09:16:15.062 2014 (UTC + 10:00) 
Loading Dump File [C:\Users\User101\SysnativeBSODApps\090214-4773-01.dmp] 
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days 4:39:07.827 
Probably caused by : GenuineIntel 
BugCheck 124, {0, fffffa8009b33028, bf800000, 124} 
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124) 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000, Machine Check Exception 
Arg2: fffffa8009b33028, Address of the WHEA_ERROR_RECORD structure. 
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. 
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: jp2launcher.ex 
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed: 3400 
CurrentSpeed: 3405 
BiosVersion = 1205 
BiosReleaseDate = 06/26/2013 
SystemManufacturer = ASUS 
SystemProductName = All Series 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
Debug session time: Wed Sep 3 03:15:31.156 2014 (UTC + 10:00) 
Loading Dump File [C:\Users\User101\SysnativeBSODApps\090214-3322-01.dmp] 
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 4 days 9:59:53.333 
Probably caused by : GenuineIntel 
BugCheck 124, {0, fffffa8009c14028, bf800000, 124} 
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124) 
Bugcheck code 00000124 
Arguments: 
Arg1: 0000000000000000, Machine Check Exception 
Arg2: fffffa8009c14028, Address of the WHEA_ERROR_RECORD structure. 
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. 
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. 
BUGCHECK_STR: 0x124_GenuineIntel 
PROCESS_NAME: Dolphin.exe 
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE 
MaxSpeed: 3400 
CurrentSpeed: 3405 
BiosVersion = 1205 
BiosReleaseDate = 06/26/2013 
SystemManufacturer = ASUS 
SystemProductName = All Series 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Code:
===============================================================================
Common Platform Error Record @ fffffa8009c14028
-------------------------------------------------------------------------------
Record Id  : 01cfc359097dd1a2
Severity  : Fatal (1)
Length  : 928
Creator  : Microsoft
Notify Type  : Machine Check Exception
Timestamp  : 9/2/2014 17:15:31 (UTC)
Flags  : 0x00000000

===============================================================================
Section 0  : Processor Generic
-------------------------------------------------------------------------------
Descriptor  @ fffffa8009c140a8
Section  @ fffffa8009c14180
Offset  : 344
Length  : 192
Flags  : 0x00000001 Primary
Severity  : Fatal

Proc. Type  : x86/x64
Instr. Set  : x64
Error Type  : Cache error
Operation  : Generic
Flags  : 0x00
Level  : 0
CPU Version  : 0x00000000000306c3
Processor ID  : 0x0000000000000002

===============================================================================
Section 1  : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor  @ fffffa8009c140f0
Section  @ fffffa8009c14240
Offset  : 536
Length  : 128
Flags  : 0x00000000
Severity  : Fatal

Local APIC Id : 0x0000000000000002
CPU Id  : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8009c14240

===============================================================================
Section 2  : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor  @ fffffa8009c14138
Section  @ fffffa8009c142c0
Offset  : 664
Length  : 264
Flags  : 0x00000000
Severity  : Fatal

Error  : DCACHEL0_WR_ERR (Proc 1 Bank 1)
  Status  : 0xbf80000000000124
  Address  : 0x0000000212178040
  Misc.  : 0x0000000000000086
 
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Thank you for your response Shintaro, I will update the BiOs using the links on the ASUS website provided. If I get another blue screen, I will let you know. I'm still a bit confused as to why it only happens during Runescape though :/ (Java based browser game)

Edit: That asus website seems to be completely useless. I've tried updating my Bios using the installer they provide, but it keeps giving me a message saying "Please ensure that the Intel Management Engine Interface Driver is properly installed before using this tool" (Which I have)... There is a "Yes" and "No" Option, the Yes option is unclickable and the "No" option just closes the updater. Is there a better way to update my Bios without possibly screwing it up?
 
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Shintaro

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Mate,
After reading around what you have to do the following:

  1. Have a empty USB drive.
  2. Download the BIOS, extract it and copy it to the USB.
  3. Download the BIOS renamer, extract it and copy it to the USB
  4. Execute the renamer

Then following the instructions on page 2-11 of your motherboard manual for the BIOS Fashback.
**Remember the USB drive needs to be in a specific USB port (page 2-12) for the flashback to work.

Hope this helps.
 

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