BSOD while playing videogames

Joined
Jun 30, 2010
Messages
5
Reaction score
0
Hello everyone,

I have a bit of a problem with my computer.
I recently reinstalled Windows 7 and I now have multiple blue screens that occur quite regularly while I play games.

If you could look at my minidump, I'd be very appreciative

Thanks,
 

Attachments

Capt.Jack Sparrow

Microsoft MVP
Joined
Jul 8, 2011
Messages
48
Reaction score
12
Hello there,

Run a Hardware Diagnostic (RAM and Hard drive): http://captaindbg.com/hardware-diagnostic/

Enable Driver Verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Drivers need to be update:

Code:
Salmosa.sys  Thu Mar 20 14:29:07 2008 
[COLOR=Red][B]giveio.sys[/B][/COLOR]   Thu Apr 04 08:03:25 1996 - Either update or remove it
ASACPI.sys   Fri Aug 13 08:22:52 2004
Salmosa.sys - Razer Salmosa Mouse it also been known to cause BSOD's on some Windows 7 systems.

ASACPI.sys is a well known cause for BSOD as well. Here is the updated one MB_WIN7_ATK.ZIP

Code:
[B][FONT=Book Antiqua]
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 3ce156e8, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c9d96c, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82d68828
Unable to read MiSystemVaType memory at 82d48d80
 3ce156e8 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!ExDeleteResourceLite+89
82c9d96c 894804          mov     dword ptr [eax+4],ecx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  80e32a5c -- (.trap 0xffffffff80e32a5c)
ErrCode = 00000002
eax=3ce156e4 ebx=00000000 ecx=8585def9 edx=857a1d48 esi=82d69580 edi=85db2714
eip=82c9d96c esp=80e32ad0 ebp=80e32ae4 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!ExDeleteResourceLite+0x89:
82c9d96c 894804          mov     dword ptr [eax+4],ecx ds:0023:3ce156e8=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82c9d96c to 82c41c9b

STACK_TEXT:  
80e32a5c 82c9d96c badb0d00 857a1d48 82c633c4 nt!KiTrap0E+0x2cf
80e32ae4 8c50bbec 85db2714 85db26f0 80e32b00 nt!ExDeleteResourceLite+0x89
80e32af4 8c50c748 85db26f0 80e32b18 8c5a05ec Ntfs!NtfsFreeNonpagedIndexFcb+0x13
80e32b00 8c5a05ec 8c5392a0 85db26f0 85df05e8 Ntfs!ExFreeToNPagedLookasideList+0x1e
80e32b18 8c591199 85db26f0 00000000 85b3c240 Ntfs!NtfsDeleteNonpagedFcb+0x3c
80e32b40 8c50bb29 85df05e8 80e32b70 80e32b7a Ntfs!NtfsDeleteFcb+0xd5
80e32b94 8c5a0372 85df05e8 85b3c0d8 a9c06b08 Ntfs!NtfsTeardownFromLcb+0x24f
80e32be4 8c5102cb 85df05e8 a9c06bf8 01000000 Ntfs!NtfsTeardownStructures+0xf3
80e32c0c 8c5a4341 85df05e8 a9c06bf8 00000000 Ntfs!NtfsDecrementCloseCounts+0xaf
80e32c6c 8c5a8424 85df05e8 a9c06bf8 a9c06b08 Ntfs!NtfsCommonClose+0x4f2
80e32d00 82c64183 00000000 00000000 857a1d48 Ntfs!NtfsFspClose+0x118
80e32d50 82df1400 00000000 b08749c1 00000000 nt!ExpWorkerThread+0x10d
80e32d90 82c92979 82c64076 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeleteResourceLite+89
82c9d96c 894804          mov     dword ptr [eax+4],ecx

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeleteResourceLite+89

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fd76c

FAILURE_BUCKET_ID:  0xA_nt!ExDeleteResourceLite+89

BUCKET_ID:  0xA_nt!ExDeleteResourceLite+89

Followup: MachineOwner
--------[/FONT][/B][FONT=Book Antiqua][B]-[/B] [/FONT]
 
Joined
Jun 30, 2010
Messages
5
Reaction score
0
Hello, thanks for the speedy reply.

The Salmosa.sys I'm not sure on where the update for that would be, I've tried looking for one but can't seem to find any, if you have any ideas then that would be much appreciated.

Giveio.sys I deleted and uninstalled the program that came with it (Speedfan)

ASACPI.sys I have updated thanks to your link.

I did the RAM test using MemTest86+ and did 3 scans and it didn't come up with any errors.

Tried the verifier and ironically it blue screened again, but might try again later.

Here are the other BSOD dumps
 

Attachments

Capt.Jack Sparrow

Microsoft MVP
Joined
Jul 8, 2011
Messages
48
Reaction score
12
Hello, thanks for the speedy reply.

The Salmosa.sys I'm not sure on where the update for that would be, I've tried looking for one but can't seem to find any, if you have any ideas then that would be much appreciated.
Hello there,

Well Driver Verifier is supposed to give you Blue screen but it tries to monitor which driver has caused it. The latest dump kind point to Salmosa.sys driver itself. Go to http://www.razersupport.com/index.php?_m=downloads&_a=view search for your exact model to find the latest drivers.

Code:
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 9276a616, The address that the exception occurred at
Arg3: a1e44b2c, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP: 
Salmosa+616
9276a616 ff7610          push    dword ptr [esi+10h]

TRAP_FRAME:  a1e44b2c -- (.trap 0xffffffffa1e44b2c)
ErrCode = 00000000
eax=a1e44bc4 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000000
eip=9276a616 esp=a1e44ba0 ebp=a1e44bdc iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
Salmosa+0x616:
9276a616 ff7610          push    dword ptr [esi+10h]  ds:0023:00000010=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  razerhid.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 9276a90b to 9276a616

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
a1e44bdc 9276a90b 86ceaae8 87530300 8752c910 Salmosa+0x616
a1e44bfc 82c6f067 02b9d248 8680b3a8 8680b3a8 Salmosa+0x90b
a1e44c14 82e449d5 8752c910 8680b3a8 8680b418 nt!IofCallDriver+0x63
a1e44c34 82e46dc8 86b9d248 8752c910 00000000 nt!IopSynchronousServiceTail+0x1f8
a1e44cd0 82e4dd9d 86b9d248 8680b3a8 00000000 nt!IopXxxControlFile+0x6aa
a1e44d04 82c758ba 00000200 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
a1e44d04 779b70b4 00000200 00000000 00000000 nt!KiFastCallEntry+0x12a
0012fb44 00000000 00000000 00000000 00000000 0x779b70b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Salmosa+616
9276a616 ff7610          push    dword ptr [esi+10h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Salmosa+616

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Salmosa

IMAGE_NAME:  Salmosa.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  47e2275b

FAILURE_BUCKET_ID:  0x8E_Salmosa+616

BUCKET_ID:  0x8E_Salmosa+616

Followup: MachineOwner
---------

1: kd> lmvm Salmosa
start    end        module name
9276a000 9276c480   Salmosa    (no symbols)           
    Loaded symbol image file: Salmosa.sys
    Image path: \SystemRoot\System32\Drivers\Salmosa.sys
    Image name: Salmosa.sys
    Timestamp:        Thu Mar 20 14:29:07 2008 (47E2275B)
    CheckSum:         0000256D
    ImageSize:        00002480
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top