BSOD when playing games, believe my graphics cards are the cause?


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Hi, I was wondering if anyone can help me.

I keep getting BSODs from my computer after about 15 mins of playing games, also happens almost instantly when using DivX converter.

I've attached memory dump files - can anybody help with this, I'd really appreciate it.

Thanks in advance!

PC Spec is:
Windows 7 Ultimate 64 bit
Intel Core i7 920
Gigabyte EX58-UD4P mobo
NVidia GeForce 9800GT x2 running in SLI mode

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800565C0E0
BCP2: FFFFF8800FDB76E8
BCP3: FFFFFFFFC00000B5
BCP4: 000000000000000A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\071311-20841-01.dmp
C:\Users\*****\AppData\Local\Temp\WER-49218-0.sysdata.xml

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Capt.Jack Sparrow

Microsoft MVP
Joined
Jul 8, 2011
Messages
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Hello there,

Seems like the crash is caused by nVidia Drivers. I would recommend to do a complete driver cleanup and reinstall the drivers http://captaindbg.com/nvidia-driver-cleanup-guide/

Here is a little information about you bugcheck and steps that you can try http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800565c0e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fdb76e8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000a, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+1796e8
fffff880`0fdb76e8 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`03e65a68 fffff880`10950ef8 : 00000000`00000116 fffffa80`0565c0e0 fffff880`0fdb76e8 ffffffff`c00000b5 : nt!KeBugCheckEx
fffff880`03e65a70 fffff880`10950cd3 : fffff880`0fdb76e8 fffffa80`0565c0e0 fffffa80`05ef8d50 fffffa80`05cb7010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`03e65ab0 fffff880`04140f07 : fffffa80`0565c0e0 00000000`c00000b5 fffffa80`05ef8d50 fffffa80`05cb7010 : dxgkrnl!TdrIsRecoveryRequired+0x273
fffff880`03e65ae0 fffff880`0416ab75 : fffff8a0`ffffffff 00000000`0002c755 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`03e65bc0 fffff880`0413c10f : fffffa80`05cb7010 fffffa80`00000000 00000000`0002c755 00000000`00000fe8 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`03e65bf0 fffff880`04168e7a : fffffa80`04de23a0 fffffa80`04de23a0 00000000`00000080 fffffa80`05cb7010 : dxgmms1!VidSchiScheduleCommandToRun+0x23
fffff880`03e65d00 fffff800`02f71bc6 : 00000000`fffffc32 fffffa80`069b6040 fffffa80`03cac9e0 00000000`00000000 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`03e65d40 fffff800`02cacbc6 : fffff880`009b1180 fffffa80`069b6040 fffff880`009bc0c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03e65d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+1796e8
fffff880`0fdb76e8 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+1796e8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dd73a68

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
 

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