BSOD upon Sleep or Hibernate

[arctics]

Hi,

I've attached the zip file containing my recent minidumps. When I close the lid to place in sleep or hibernate (I've tried both), sometimes it works, sometimes it doesn't. When it doesn't, the computer either 1) doesn't shut down completely but becomes completely unresponsive (the screen is dark but power light/fan/etc. engaged) and I will have to manually shut off by holding the power key (I wait a while before doing this-- 10 minutes or more) or 2) it will eventually shut down by itself and when restarted I get the "Windows didn't shut down normally" screen. So some of the dumps may reflect me manually holding down the power button to shut off the machine.

Any help would be greatly appreciated! I have had to resort to System Restore a number of times because the constant abnormal shutdowns seem to corrupt things.

Thank you!

Rob

 

[Shintaro]

Hi,

Start with updating your network drivers.
http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCS111FM&upd_id=7362&os_group_id=6

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* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80048f9060, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa800c0c6010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000e00000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:
fffff800`00b9c4c8 fffff800`03334cd2 : 00000000`0000009f 00000000`00000003 fffffa80`048f9060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`032d25fc : fffff800`00b9c600 fffff800`00b9c600 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c570 fffff800`032d2496 : fffff800`03471f00 00000000`00175dcb 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5e0 fffff800`032d237e : 00000037`9efb91d4 fffff800`00b9cc58 00000000`00175dcb fffff800`03440be8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`032d2167 : 0000000c`480667c1 0000000c`00175dcb 0000000c`480667b5 00000000`000000cb : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`032be96a : fffff800`0343ce80 fffff800`0344acc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a

Irp is active with 5 stacks 3 is current (= 0xfffffa800c0c6170)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8007ce4050 00000000 00000000-00000000
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
\Driver\NETw5s64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8007b00820 00000000 fffff8000350e1b0-fffffa8007bce010 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa8007bce010

Args: 00000000 00000000 00000000 00000000

Let us know how you go.

 

[Shintaro]

Also these:

SiWinAcc.sys Fri Jun 15 10:02:02 2007 (4671D6FA)
SiRemFil.sys Thu Jun 21 05:42:10 2007 (46798312)
SI3132.sys Thu Oct 04 04:39:29 2007 (4703E1E1)

http://www.siliconimage.com/support/index.aspx

 

[arctics]

Thank you Shintaro! I've updated the drivers you highlighted. Right now I'm cautiously optimistic-- I've tried closing the lid several times and sleep mode worked flawlessly! But, the problem doesn't happen every time and usually happens after I've been using the computer for a while. So I'll know for sure in a day or two. But I'm hopeful! Thanks again!

Rob

 

[Shintaro]

While your updating, please update your Norton software, and your video drivers (http://esupport.sony.com/US/p/model...te_id=1&region_id=1&tab=download#/downloadTab)

fffff800`00b9c808 fffff880`0515be66Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0xe8e66


fffff800`00b9c698 fffff880`0d2fefd0Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.0.9\Definitions\IPSDefs\20120528.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
IDSvia64+0x7fd0


fffff800`00b9c678 fffff880`03e66ee0Unable to load image \SystemRoot\System32\Drivers\NISx64\1307010.005\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS

 

[hessam01]

Hi
I have the same problem. BOD when closing the lid. I have attached my dump file. would you plz help me with it?

 

[Core]

Hi
I have the same problem. BOD when closing the lid. I have attached my dump file. would you plz help me with it?

If you're using Avira, remove it and install Microsoft Security Essentials.