BSOD system service exception


yih

Joined
Mar 10, 2014
Messages
3
Reaction score
0
hi all,

i've been having some problems with my windows 7. on startup, it tends to freeze and crash on the first few attemps. i have installed a new microsoft sindewinder X4 keyboard, but thats it. it crashes at random and havent been able to pinpoint. i have have the minidump file but it wont allow me to upload. can someone please help??
 
Ad

Advertisements

Shintaro

Moderator
Joined
Mar 1, 2012
Messages
2,135
Reaction score
252
Look here at this link.

But essentially, the .dmp file needs to be put in a zip file then uploaded. Just be aware that you might have a full memory dump.
What is the size of the .dmp file?
 
Ad

Advertisements

Shintaro

Moderator
Joined
Mar 1, 2012
Messages
2,135
Reaction score
252
Mate,

The afd.sys driver runs in kernel mode and manages the Winsock TCP/IP.
Code:
Debug session time: Mon Mar 17 11:51:19.598 2014 (UTC + 11:00)
Loading Dump File [F:\My\SysnativeBSODApps\031714-17565-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 0:00:27.613
Probably caused by : afd.sys ( afd!AfdReceiveDatagramEventCommonHandler+20a )
BugCheck 1E, {0, 0, 0, 0}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Bugcheck code 0000001E
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR: 0x1E_0
PROCESS_NAME: mDNSResponder.
FAILURE_BUCKET_ID: X64_0x1E_0_afd!AfdReceiveDatagramEventCommonHandler+20a
1/ Please download and run Windows Defender Offline. It will create a CD / DVD / USB and will boot and scan your hard drive offline.
2/ Download and run TDSSKiller.
3/ Install Malwarebytes (Free Version) and scan your computer.
4/ Please update the computer spec part of your profile so that we know what kind of hardware you have.

Hope this helps.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top