BSOD System Service Exception HELP


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So, since last weekend, I've been getting these random BSODs with the System Service Exception error. With multiple attempts at fixing, including using Norton Antivirus, Rolling my system back (which was a temporary fix), and Intel sending me new Video Drivers on coincidence, another blue screen took place tonight. (the first one since Tuesday) Everything is fine on Safe Mode, but I urgently need help. Here are my minidump files:

https://drive.google.com/file/d/0B-OpUf3aJ-jGQW9XRGJaVl...

https://drive.google.com/file/d/0B-OpUf3aJ-jGeHc1R2lWUX...

https://drive.google.com/file/d/0B-OpUf3aJ-jGa3VsRkZZMl...
 
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Shintaro

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Welcome W7Forums,

You need to put the .dmp files in a zip and upload it to the forum so we can have a look.
 
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Here are my .dmp files in a zip:

Also, my PC Specs:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HAYDEN-HP
System Manufacturer Hewlett-Packard
System Model Presario CQ57 Notebook PC
System Type x64-based PC
Processor Intel(R) Celeron(R) CPU B800 @ 1.50GHz, 1496 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.36, 12/15/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Hayden-HP\Hayden
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.85 GB
Available Physical Memory 828 MB
Total Virtual Memory 3.71 GB
Available Virtual Memory 2.74 GB
Page File Space 1.85 GB
Page File C:\pagefile.sys
 

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Shintaro

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Please enable Driver Verifier.


Driver verifier

The Driver Verifier tool that is included in every version of Windows since Windows 2000 it is used to detect and troubleshoot many driver issues that are known to cause system corruption, failures, or other unpredictable behavior.

***FIRST: Please backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Windows 7 Startup Repair feature.)
  1. Go to Start and type in "verifier" (without the quotes) and press Enter
  2. Select "Create custom settings (for code developers)" and click "Next"
  3. Select "Select individual settings from a full list" and click "Next"
  4. Select:
    ---- Special Pool
    ---- Pool Tracking
    ---- Force IRQL Checking
    ----Deadlock Detection
    ---- Security Checks (Windows 7 & 8)
    ---- DDI compliance checking (Windows 8)
    ---- Miscellaneous Checks

  5. Click "Next"
  6. Select "Select driver names from a list" and click "Next"
  7. Then select all drivers NOT provided by Microsoft and click "Next"
  8. Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

How Long should I wait for a crash?

- If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

How do I turn Driver Verifier off?!

- Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page.

- Or press the Windows Key + R, and type in "verifier /reset" (Without the quotes)

- Then locate and zip up the memory dump file and upload it with your next post. then locate and zip up the memory dump file and upload it with your next post.

I can't get in to Windows, what do I do?

- If Windows will not start and get to a login screen or desktop, because it crashes too soon, try it in Safe Mode.


- If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

How do I put the crash dump files in a Zip file?

Instructions on putting files in a Zip file and extracting (Taking them out) again are explained HERE.
 

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