BSOD since windows 7 upgrade, usually error 3B

[joe369]

Since I upgraded from xp to windows 7 I have been getting the BSOD. It usually happens while I am doing something graphically intense (like playing a game), but will also occasionally occur while the computer is idle. I have tried everything i can think to fix it. I have done memtest, processor tests, HDD tests, and graphic card test. I have even tried a complete re install several times. I am pretty sure its driver related, but I can not figure out which driver it is.

I have:
Windows 7 Professional 64-bit
Intel core 2 duo E8500
Asus P5E3 pro motherboard
(2*2GB) DDR3 1600
XFX Radeon HD 4870
Kingston 64GB SSD
Seagate 500GB HDD
Thermaltake 500watt power supply

Attached below are the dump files.
View attachment Minidump - Shortcut - Copy.zip

Any help would be greatly appreciated. Thanks!

 

[Elmer BeFuddled]

Hi joe369 and Welcome to The Forum.

Unfortunately you've zipped up a shortcut to your Minidumps folder, not the folder itself.

Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

HTH! Elmer.

 

[joe369]

Opps, my bad. Here is the right one.
View attachment Minidump.zip

 

[Elmer BeFuddled]

Hi joe369.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory.

TURN OFF DRIVER VERIFIER !!!
To turn off Driver Verifier when finished, Open a Command Prompt or Run... window and type verifier /reset and press Enter/OK.
or
GoTo Start and in the Search or a Run... Window type verifier. Select Delete existing settings and press "Finish".

Your latest dump file lists dxgmms1.sys dxgmms1.sys which is a Windows System file but this crash was most likely caused by your video driver.
Download and install Driver Sweeper.
Uninstall your current Graphics Setup through Programs and Features
Boot to Safe Mode
Run Driver Sweeper to clean up remnants of your current Graphics SetUp..
Reboot to Normal Mode.
Install your new Graphics Drivers.

Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

A.V.G is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct A.V.G Remover for your system (32 or 64 bit).
If you have A.V.G ID protection installed, download the A.V.GID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as A.V.G's replacement.
Uninstall A.V.G through the Control Panel. Re-boot to Safe Mode and run the A.V.G Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!


Outdated Drivers. Update:

RTKVHD64.sys Tue Jun 16 11:12:51 2009 Realtek HD Audio R2.65


Bugcheck Analysis:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800539be7c, fffff88008ba1600, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+204 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800539be7c, Address of the instruction which caused the bugcheck
Arg3: fffff88008ba1600, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+204
fffff880`0539be7c 48894108        mov     qword ptr [rcx+8],rax

CONTEXT:  fffff88008ba1600 -- (.cxr 0xfffff88008ba1600)
rax=fffff8a00fb731a8 rbx=0000000000000001 rcx=dffff8a00e24b468
rdx=fffff8a00bf2d778 rsi=fffff8a00bf2d5e0 rdi=fffffa8006d9eec0
rip=fffff8800539be7c rsp=fffff88008ba1fe0 rbp=fffffa8006d944c0
 r8=fffff88008ba2048  r9=fffff88008ba2050 r10=fffff8a005288e30
r11=fffffa8006d94500 r12=0000000000000000 r13=fffff8a00b1fa620
r14=0000000000000000 r15=fffff88008ba23d8
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+0x204:
fffff880`0539be7c 48894108        mov     qword ptr [rcx+8],rax ds:002b:dffff8a0`0e24b470=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0x3B

PROCESS_NAME:  wcg_faah_autod

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800539be7c

STACK_TEXT:  
fffff880`08ba1fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+0x204


FOLLOWUP_IP: 
dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+204
fffff880`0539be7c 48894108        mov     qword ptr [rcx+8],rax

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+204

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

STACK_COMMAND:  .cxr 0xfffff88008ba1600 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_VRF_dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+204

BUCKET_ID:  X64_0x3B_VRF_dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+204

Followup: MachineOwner

Drivers:

fffff880`00efb000 fffff880`00f52000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`03aca000 fffff880`03b53000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`040ce000 fffff880`040e4000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`0109b000 fffff880`010a6000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`040aa000 fffff880`040b2000   ASACPI   ASACPI.sys   Thu May 14 02:25:17 2009 (4A0B72FD)
fffff880`08c71000 fffff880`08c7c000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00e3c000 fffff880`00e45000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01071000 fffff880`0109b000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`03c7c000 fffff880`03cba000   AtihdW76 AtihdW76.sys Tue Jun 07 11:34:39 2011 (4DEDFEBF)
fffff880`04868000 fffff880`05276000   atikmdag atikmdag.sys Thu Sep 08 18:26:08 2011 (4E68FAB0)
fffff880`02d6f000 fffff880`02dc0000   atikmpag atikmpag.sys Thu Sep 08 17:52:41 2011 (4E68F2D9)
fffff880`085b1000 fffff880`085dc000   AVGIDSDriver AVGIDSDriver.Sys Sun Jul 10 23:36:37 2011 (4E1A2975)
fffff880`019df000 fffff880`019e9000   AVGIDSEH AVGIDSEH.Sys Sun Jul 10 23:36:50 2011 (4E1A2982)
fffff880`039f1000 fffff880`039fc000   AVGIDSFilter AVGIDSFilter.Sys Sun Jul 10 23:37:05 2011 (4E1A2991)
fffff880`02cea000 fffff880`02d33000   avgldx64 avgldx64.sys Sun Jul 10 23:42:49 2011 (4E1A2AE9)
fffff880`01628000 fffff880`01638000   avgmfx64 avgmfx64.sys Mon Aug 08 04:41:46 2011 (4E3F5AFA)
fffff880`019d3000 fffff880`019df000   avgrkx64 avgrkx64.sys Tue Sep 13 05:02:34 2011 (4E6ED5DA)
fffff880`0100d000 fffff880`0106d000   avgtdia  avgtdia.sys  Sun Jul 10 23:46:53 2011 (4E1A2BDD)
fffff880`01641000 fffff880`01648000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`02cd9000 fffff880`02cea000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0391c000 fffff880`0393a000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`00770000 fffff960`00797000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
fffff880`0148b000 fffff880`014b5000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`019a3000 fffff880`019d3000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d24000 fffff880`00d82000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01164000 fffff880`011d6000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`040be000 fffff880`040ce000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`03da8000 fffff880`03db6000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02c38000 fffff880`02cbb000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`02cbb000 fffff880`02cd9000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`03a68000 fffff880`03a77000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0198d000 fffff880`019a3000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03cf7000 fffff880`03d19000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`05e42000 fffff880`05e4b000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`03db6000 fffff880`03dc2000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`03dc2000 fffff880`03dd5000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05e1f000 fffff880`05e2b000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`05276000 fffff880`0536a000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`0536a000 fffff880`053b0000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`08dc4000 fffff880`08dfa000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`010f2000 fffff880`01106000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`010a6000 fffff880`010f2000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`0122c000 fffff880`01236000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01953000 fffff880`0198d000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01850000 fffff880`0189a000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`02e05000 fffff800`02e4e000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`053b0000 fffff880`053d4000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`03d1f000 fffff880`03d38000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`05e39000 fffff880`05e41080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`05e2b000 fffff880`05e39000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`03853000 fffff880`0391c000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`0194a000 fffff880`01953000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`02d59000 fffff880`02d6f000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`041a4000 fffff880`041b3000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`03d38000 fffff880`03d46000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bae000 fffff800`00bb8000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`04000000 fffff880`04043000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`01200000 fffff880`0121b000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`03d19000 fffff880`03d1e200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`03de3000 fffff880`03df8000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`041d6000 fffff880`041f9000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00cc1000 fffff880`00d10000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`03dd5000 fffff880`03de3000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`041b3000 fffff880`041c2000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`03d46000 fffff880`03d53000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fe6000 fffff880`01000000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`0393a000 fffff880`03952000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03952000 fffff880`0397f000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`0397f000 fffff880`039cd000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`039cd000 fffff880`039f1000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`01236000 fffff880`01241000   Msfs     Msfs.SYS     unavailable (00000000)
fffff880`00f5b000 fffff880`00f65000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01106000 fffff880`01164000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03a5d000 fffff880`03a68000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01938000 fffff880`0194a000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014f3000 fffff880`015e6000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`04108000 fffff880`04114000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04114000 fffff880`04143000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`03c67000 fffff880`03c7c000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`03b82000 fffff880`03b91000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03a85000 fffff880`03aca000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`013ea000 fffff880`013fb000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03a51000 fffff880`03a5d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e4e000 fffff800`03437000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`01247000 fffff880`013ea000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`01638000 fffff880`01641000   Null     Null.SYS     unavailable (00000000)
fffff880`03b5c000 fffff880`03b82000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`00fa5000 fffff880`00fba000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f65000 fffff880`00f98000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00fcf000 fffff880`00fd6000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fd6000 fffff880`00fe6000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0121b000 fffff880`0122c000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`084bd000 fffff880`08563000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`03cba000 fffff880`03cf7000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00d10000 fffff880`00d24000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`040e4000 fffff880`04108000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`04143000 fffff880`0415e000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0415e000 fffff880`0417f000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`0417f000 fffff880`04199000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03a00000 fffff880`03a51000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`04199000 fffff880`041a4000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`019f7000 fffff880`01a00000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`08d28000 fffff880`08d56000   rdpdr    rdpdr.sys    Sat Nov 20 11:06:41 2010 (4CE7ABC1)
fffff880`015f6000 fffff880`015ff000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`014e8000 fffff880`014f1000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`08d70000 fffff880`08da9000   RDPWD    RDPWD.SYS    Sat Nov 20 11:04:37 2010 (4CE7AB45)
fffff880`018fe000 fffff880`01938000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`053e1000 fffff880`053f9000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05e4d000 fffff880`05ffde80   RTKVHD64 RTKVHD64.sys Tue Jun 16 11:12:51 2009 (4A377023)
fffff880`08563000 fffff880`0856e000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`040b2000 fffff880`040be000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03b91000 fffff880`03bae000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`018f6000 fffff880`018fe000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`08c90000 fffff880`08d28000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`08400000 fffff880`08469000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`0856e000 fffff880`0859f000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`041c2000 fffff880`041c3480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0164c000 fffff880`01850000   tcpip    tcpip.sys    Tue Jun 21 04:33:55 2011 (4E001123)
fffff880`0859f000 fffff880`085b1000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`01000000 fffff880`0100d000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`08d56000 fffff880`08d61000   tdtcp    tdtcp.sys    Tue Jul 14 01:16:32 2009 (4A5BCE60)
fffff880`011d6000 fffff880`011f8000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`03bc9000 fffff880`03bdd000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`08d61000 fffff880`08d70000   tssecsrv tssecsrv.sys Sat Nov 20 11:04:09 2010 (4CE7AB29)
fffff880`02d33000 fffff880`02d59000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`03d53000 fffff880`03da8000   udfs     udfs.sys     Sat Nov 20 09:26:11 2010 (4CE79433)
fffff880`041c4000 fffff880`041d6000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`05e00000 fffff880`05e1d000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`05e1d000 fffff880`05e1ef00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`04856000 fffff880`04867000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`03c0d000 fffff880`03c67000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`04800000 fffff880`04856000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`053d4000 fffff880`053e1000   usbuhci  usbuhci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`00f98000 fffff880`00fa5000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`014b5000 fffff880`014c3000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`014c3000 fffff880`014e8000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e00000 fffff880`00e3c000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`0189a000 fffff880`018aa000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`00fba000 fffff880`00fcf000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00d82000 fffff880`00dde000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`018aa000 fffff880`018f6000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`03bae000 fffff880`03bc9000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`015e6000 fffff880`015f6000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e48000 fffff880`00eec000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00eec000 fffff880`00efb000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03b53000 fffff880`03b5c000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c3000   win32k   win32k.sys   Tue Sep 06 04:02:50 2011 (4E658D5A)
fffff880`00dde000 fffff880`00df2000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`00f52000 fffff880`00f5b000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`02dc0000 fffff880`02de1000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`04045000 fffff880`040aa000   yk62x64  yk62x64.sys  Mon Sep 28 09:19:31 2009 (4AC07193)

Unloaded modules:
fffff880`08c00000 fffff880`08c31000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`08da9000 fffff880`08dc4000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
fffff880`08c00000 fffff880`08c71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`019e9000 fffff880`019f7000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01600000 fffff880`0160c000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0160c000 fffff880`01615000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01615000 fffff880`01628000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.

 

[joe369]

I did everything you listed in the previous post, but the problem persists. It did not do the BSOD like it usually does, instead the graphics card stopped responding, the monitor said there was no signal, and then the audio turned into an annoying repetitive sound.

 

[zigzag3143]

I did everything you listed in the previous post, but the problem persists. It did not do the BSOD like it usually does, instead the graphics card stopped responding, the monitor said there was no signal, and then the audio turned into an annoying repetitive sound.

Only after following Elmers suggestions one thing you should try is the following.

18 of 23 crashes were caused by a memory exception (c0000005 )

091611-14180-01.dmp    9/16/2011 9:48:24 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    ntoskrnl.exe    0x1000007e    ffffffff`[COLOR=Red]c0000005 [/COLOR]   fffff800`02c921a7    fffff880`03132848    fffff880`031320a0    ntoskrnl.exe+8e1a7                    x64    ntoskrnl.exe+8e1a7                    C:\Users\Ken\Desktop\Minidump\091611-14180-01.dmp    2    15    7601    275,664    
092811-14414-01.dmp    9/28/2011 12:20:04 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    Wdf01000.sys    0x1000007e    ffffffff`[COLOR=Red]c0000005 [/COLOR]   fffff800`02c78b65    fffff880`031d9568    fffff880`031d8dc0    Wdf01000.sys+bc98                    x64    ntoskrnl.exe+74b65                    C:\Users\Ken\Desktop\Minidump\092811-14414-01.dmp    2    15    7601    275,664    
101211-15584-01.dmp    10/12/2011 11:40:14 PM    KMODE_EXCEPTION_NOT_HANDLED    ntoskrnl.exe    0x0000001e    ffffffff`[COLOR=Red]c0000005[/COLOR]    fffff800`02e92b65    00000000`00000000    ffffffff`ffffffff    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\101211-15584-01.dmp    2    15    7601    275,664    
082311-12776-01.dmp    8/23/2011 2:24:56 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02cd4b65    fffff880`063d2870    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\082311-12776-01.dmp    2    15    7601    275,664    
082611-14710-01.dmp    8/26/2011 1:02:38 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02cf73a2    fffff880`08fdfcb0    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\082611-14710-01.dmp    2    15    7601    275,664    
082711-12994-01.dmp    8/27/2011 12:30:12 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02df69bc    fffff880`0781bf80    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\082711-12994-01.dmp    2    15    7601    275,664    
090111-12682-01.dmp    9/1/2011 12:42:20 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02d003a2    fffff880`02b26cb0    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\090111-12682-01.dmp    2    15    7601    275,664    
091511-15007-01.dmp    9/15/2011 3:34:08 AM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02cc3b65    fffff880`07c74da0    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\091511-15007-01.dmp    2    15    7601    275,664    
091511-12760-01.dmp    9/15/2011 2:20:28 PM    SYSTEM_SERVICE_EXCEPTION    tcpip.sys    0x0000003b    00000000`c0000005    fffff800`02c92b65    fffff880`0a352910    00000000`00000000    tcpip.sys+728db                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\091511-12760-01.dmp    2    15    7601    275,664    
091611-12916-01.dmp    9/16/2011 6:04:30 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02cd5b65    fffff880`0955cda0    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\091611-12916-01.dmp    2    15    7601    275,664    
091811-13540-01.dmp    9/18/2011 11:50:14 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02cc6b65    fffff880`05a33da0    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\091811-13540-01.dmp    2    15    7601    275,664    
092011-14414-01.dmp    9/20/2011 5:46:50 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02c8bb65    fffff880`09285e70    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\092011-14414-01.dmp    2    15    7601    275,664    
092411-12136-01.dmp    9/24/2011 6:47:28 PM    SYSTEM_SERVICE_EXCEPTION    tcpip.sys    0x0000003b    00000000`c0000005    fffff800`02c7eb65    fffff880`09fd8910    00000000`00000000    tcpip.sys+2d0ee                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\092411-12136-01.dmp    2    15    7601    275,664    
092511-12792-01.dmp    9/25/2011 9:12:32 PM    SYSTEM_SERVICE_EXCEPTION    Ntfs.sys    0x0000003b    00000000`c0000005    fffff800`02cfc3a2    fffff880`060f2cb0    00000000`00000000    Ntfs.sys+f2c3                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\092511-12792-01.dmp    2    15    7601    275,664    
092511-13416-01.dmp    9/25/2011 9:54:02 PM    SYSTEM_SERVICE_EXCEPTION    ntoskrnl.exe    0x0000003b    00000000`c0000005    fffff800`02cbf3a2    fffff880`05b3dcb0    00000000`00000000    ntoskrnl.exe+7cc40                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\092511-13416-01.dmp    2    15    7601    275,608    
100111-19890-01.dmp    10/1/2011 7:22:12 AM    SYSTEM_SERVICE_EXCEPTION    tcpip.sys    0x0000003b    00000000`c0000005    fffff800`02cd28e2    fffff880`06273cd0    00000000`00000000    tcpip.sys+330e0                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\100111-19890-01.dmp    2    15    7601    275,664    
100811-17284-01.dmp    10/8/2011 4:29:16 PM    SYSTEM_SERVICE_EXCEPTION    dxgmms1.sys    0x0000003b    00000000`c0000005    fffff800`02e74b65    fffff880`06af9f40    00000000`00000000    dxgmms1.sys+c095                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\100811-17284-01.dmp    2    15    7601    275,664    
102411-16130-01.dmp    10/24/2011 8:45:36 AM    SYSTEM_SERVICE_EXCEPTION    dxgmms1.sys    0x0000003b    00000000`c0000005    fffff880`0539be7c    fffff880`08ba1600    00000000`00000000    dxgmms1.sys+31e7c                    x64    ntoskrnl.exe+7cc40                    C:\Users\Ken\Desktop\Minidump\102411-16130-01.dmp    2    15    7601    275,664

Please run these two tests.

Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. http://www.memtest.org/#downiso

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html



2-System file check.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

It may need to be run up to three times before sucessful

Read here for more information http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results from the report at the end.



ONE THING OF NOTE IS YOUR WORLD COMMUTING GRID WAS THE ACTIVE THREAD IN MOST OF THEM. i WOULD TRY DISABLING IT AT LEAST TO TEST.

 

[joe369]

I have run memtest more then enough to beyond sure that my memory is fine. I also ran the system file check and it did not find any integrity violations. As for World Community Grid the problem existed before I installed it. I am still waiting on my computer to make a crash report. It has a tendency to crash without fully crashing now, but i will post some as soon as I get them. Happy Halloween!!!

 

[zigzag3143]

I have run memtest more then enough to beyond sure that my memory is fine. I also ran the system file check and it did not find any integrity violations. As for World Community Grid the problem existed before I installed it. I am still waiting on my computer to make a crash report. It has a tendency to crash without fully crashing now, but i will post some as soon as I get them. Happy Halloween!!!

Happy holloween too Joe.

Since the memory appears ok have you run the driver verifier to find which driver is causing this mess?

 

[joe369]

Happy holloween too Joe.

Since the memory appears ok have you run the driver verifier to find which driver is causing this mess?

I was running it until Elmer told me to turn it off in the first reply. I do not really know how to use driver verifier, just how to turn it on and off. Should I turn it back on and try to get the computer to crash?

 

[zigzag3143]

I was running it until Elmer told me to turn it off in the first reply. I do not really know how to use driver verifier, just how to turn it on and off. Should I turn it back on and try to get the computer to crash?

Elmer was just saying dont leave verifier running. After you updated the drivers you should re-enable it as per the instructions. You can check to see if it is enabled by typing

verifier /query

If it returns no drivers being verified it isnt running.

Let us know if you need help

 

[joe369]

I turned on driver verifier, but the computer has not crashed yet. I also ran prime95 torture test, which had a few errors. I am not sure if that helps any though.