BSOD on waking from sleep/hibernation

soniajane · Feb 26, 2011

Hi - I'm getting bluescreens intermittently when my PC wakes from sleep (and I also *think* hibernation but I could be wrong on that).

It's not every time by any means, but it's often enough that it's driving me mad. I haven't been able to identify any obvious common characteristics such as when USB devices are attached etc.

I'm no expert in this sort of diagnostics so any help (preferably in simple language!) would be much appreciated. I've attached everything in my minidump file

Thank you so much!

Elmer BeFuddled · Feb 26, 2011

Hi soniajane and Welcome to the Forum.

STOP 0x00000044: MULTIPLE_IRP_COMPLETE_REQUESTS
Usual causes: Device driver(s)

Old and incompatible drivers can and do cause issues with Windows 7.

Outdated Drivers. Update:

regi.sys Mon Apr 16 11:19:10 2007 - InterVideo driver. Uninstall. This XP software won't run on Win 7 except in the XP mode. Possibly your main culprit.

RTKVHDA.sys Fri May 22 19:03:37 2009 Realtek HD Audio R2.57

Apfiltr.sys Wed Dec 12 09:01:21 2007 Alps pointing device. Check with O.E.M.

btwaudio.sys Sat Oct 04 02:32:57 2008
btwavdt.sys Sat Oct 04 02:32:03 2008
btwl2cap.sys Thu Jul 24 04:17:41 2008
btwrchid.sys Sat Oct 04 02:33:30 2008 BlueTooth Device. Check with O.E.M. or Broadcom Bluetooth

DMICall.sys Tue Dec 05 07:14:23 2000 Sony DMI Call service

e1y6032.sys Mon Aug 18 22:44:37 2008 Intel 82567V Gigabit Network driver

gtuhs51.sys Wed May 13 14:56:23 2009
gtuhsbus.sys Wed May 13 14:57:44 2009
gtuhssc.sys Wed May 13 14:58:11 2009
gtuhsser.sys Wed May 13 14:56:45 2009 Not sure about these. Possibly by Option N.V.

iaStor.sys Wed Apr 16 01:07:31 2008 Intel Rapid Storage.

netw5v32.sys Thu May 14 16:40:33 2009 Intel Wireless WiFi Link Driver

RimSerial.sys Mon Nov 24 17:02:13 2008 Virtual Serial Port driver for Blackberry. If unable to update, uninstall the software. It's obsolete.

rimsptsk.sys Wed Mar 12 10:43:06 2008
risdptsk.sys Wed Jul 09 05:27:28 2008 Ricoh Memory Card Reader driver. Check with O.E.M.

SFEP.sys Fri Aug 03 06:36:08 2007 Sony Firmware Extension Parser.
shpf.sys Fri Aug 22 08:48:03 2008 Sony HDD Protection.
SonyPI.sys Fri Aug 03 06:41:08 2007 Sony Programmable I/O Control Device. Sony Support

Bugcheck

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\ DOWNLOADS\ DUMPS\Soniajane\022611-28579-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\XSymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x83047000 PsLoadedModuleList = 0x8318f810
Debug session time: Sat Feb 26 17:13:50.094 2011 (UTC + 0:00)
System Uptime: 1 days 1:05:36.232
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
.........
0: kd> !analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {862a4de0, 1d7b, 0, 0}

*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+199d1a )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MULTIPLE_IRP_COMPLETE_REQUESTS (44)
A driver has requested that an IRP be completed (IoCompleteRequest()), but
the packet has already been completed.  This is a tough bug to find because
the easiest case, a driver actually attempted to complete its own packet
twice, is generally not what happened.  Rather, two separate drivers each
believe that they own the packet, and each attempts to complete it.  The
first actually works, and the second fails.  Tracking down which drivers
in the system actually did this is difficult, generally because the trails
of the first driver have been covered by the second.  However, the driver
stack for the current request can be found by examining the DeviceObject
fields in each of the stack locations.
Arguments:
Arg1: 862a4de0, Address of the IRP
Arg2: 00001d7b
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


IRP_ADDRESS:  002a4de0

FOLLOWUP_IP: 
kl1+199d1a
899a0d1a ??              ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x44

PROCESS_NAME:  System

CURRENT_IRQL:  1

LAST_CONTROL_TRANSFER:  from 830d5ef9 to 83123dfc

STACK_TEXT:  
8b943a28 830d5ef9 00000044 862a4de0 00001d7b nt!KeBugCheckEx+0x1e
8b943a50 830e93e2 862a4de0 92532866 86f462d0 nt!IopFreeIrp+0x22
8b943a98 83285406 002a4e20 8b943ac4 8b943ac8 nt!IopCompleteRequest+0x1cc
8b943acc 83297382 00000000 86f462d0 00000001 nt!IopSynchronousServiceTail+0x240
8b943b58 8308a43a bdb7c460 862a4de0 00000000 nt!NtReadFile+0x644
8b943b58 83088ef9 bdb7c460 862a4de0 00000000 nt!KiFastCallEntry+0x12a
8b943bf4 899a0d1a 80003458 00000000 00000000 nt!ZwReadFile+0x11
WARNING: Stack unwind information not available. Following frames may be wrong.
8b943cec 83267b25 859db6f8 86d32c70 856644c0 kl1+0x199d1a
8b943d00 830b503b 86d32c70 00000000 856644c0 nt!IopProcessWorkItem+0x23
8b943d50 832559df 00000001 92532f6e 00000000 nt!ExpWorkerThread+0x10d
8b943d90 831071d9 830b4f2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  kl1+199d1a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: kl1

IMAGE_NAME:  kl1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c0f9617

FAILURE_BUCKET_ID:  0x44_kl1+199d1a

BUCKET_ID:  0x44_kl1+199d1a

Followup: MachineOwner

Drivers:

Code:

91c21000 91c4d000   1394ohci 1394ohci.sys Tue Jul 14 00:51:59 2009 (4A5BC89F)
8909f000 890e7000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
8fe3a000 8fe94000   afd      afd.sys      Tue Jul 14 00:12:34 2009 (4A5BBF62)
91cff000 91d11000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
892e6000 892ef000   amdxata  amdxata.sys  Tue May 19 18:57:35 2009 (4A12F30F)
91c9d000 91cc9000   Apfiltr  Apfiltr.sys  Wed Dec 12 09:01:21 2007 (475FA361)
adde5000 addee000   asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
891cf000 891da000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
8fdaf000 8fdb6000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
8fe18000 8fe26000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
836b2000 836ba000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
980f5000 9810e000   bowser   bowser.sys   Tue Jul 14 00:14:21 2009 (4A5BBFCD)
98c00000 98c0d000   BthEnum  BthEnum.sys  Tue Jul 14 00:51:35 2009 (4A5BC887)
90a11000 90a23000   bthmodem bthmodem.sys Tue Jul 14 00:51:34 2009 (4A5BC886)
8f761000 8f77c000   bthpan   bthpan.sys   Tue Jul 14 00:51:43 2009 (4A5BC88F)
98f70000 98fd4000   bthport  bthport.sys  Tue Jul 14 00:51:30 2009 (4A5BC882)
98f5e000 98f70000   BTHUSB   BTHUSB.sys   Tue Jul 14 00:51:36 2009 (4A5BC888)
98f54000 98f5d880   btusbflt btusbflt.sys Fri Apr 09 02:11:21 2010 (4BBE7EB9)
8fc27000 8fca8000   btwaudio btwaudio.sys Sat Oct 04 02:32:57 2008 (48E6C7C9)
8f77c000 8f7ef000   btwavdt  btwavdt.sys  Sat Oct 04 02:32:03 2008 (48E6C793)
91df1000 91dfb000   btwl2cap btwl2cap.sys Thu Jul 24 04:17:41 2008 (4887F455)
98ff8000 98ffad80   btwrchid btwrchid.sys Sat Oct 04 02:33:30 2008 (48E6C7EA)
82440000 8245e000   cdd      cdd.dll      unavailable (00000000)
8fd06000 8fd25000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
836fc000 837a7000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
8979e000 897c3000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
836ba000 836fc000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
8f64b000 8f64e700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8958c000 895e9000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
891c7000 891cf000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
91cdd000 91cea000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
98f2b000 98f38000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
8ff87000 8ffeb000   csc      csc.sys      Tue Jul 14 00:15:08 2009 (4A5BBFFC)
8fe00000 8fe18000   dfsc     dfsc.sys     Tue Jul 14 00:14:16 2009 (4A5BBFC8)
8ff7b000 8ff87000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8978d000 8979e000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
8ff7a000 8ff7ade0   DMICall  DMICall.sys  Tue Dec 05 07:14:23 2000 (3A2C95CF)
98e7e000 98e97000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
98f38000 98f49000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
8f693000 8f761000   dump_iaStor dump_iaStor.sys Wed Apr 16 01:07:31 2008 (48054343)
98f21000 98f2b000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
91051000 91108000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:37:53 2010 (4CCF7981)
91108000 91141000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:34:49 2011 (4D4A2259)
91141000 9117a000   e1y6032  e1y6032.sys  Mon Aug 18 22:44:37 2008 (48A9ED45)
98ef7000 98f21000   fastfat  fastfat.SYS  Tue Jul 14 00:14:01 2009 (4A5BBFB9)
89323000 89334000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
892ef000 89323000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
895f7000 89600000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
89dc3000 89df5000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
8975c000 8978d000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
adcec000 add06400   gtuhs51  gtuhs51.sys  Wed May 13 14:56:23 2009 (4A0AD187)
adcd9000 adce9400   gtuhsbus gtuhsbus.sys Wed May 13 14:57:44 2009 (4A0AD1D8)
add07000 add0c480   gtuhssc  gtuhssc.sys  Wed May 13 14:58:11 2009 (4A0AD1F3)
adcea000 adcebf80   gtuhsser gtuhsser.sys Wed May 13 14:56:45 2009 (4A0AD19D)
83010000 83047000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
911df000 911fe000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
8f600000 8f613000   HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
91800000 91806480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
98070000 980f5000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
89dbb000 89dc3000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
91c78000 91c90000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
89218000 892e6000   iaStor   iaStor.sys   Wed Apr 16 01:07:31 2008 (48054343)
90a2a000 91051000   igdkmd32 igdkmd32.sys Thu Aug 13 22:47:54 2009 (4A848A0A)
98e97000 98eba000   IntcHdmi IntcHdmi.sys Fri Jul 10 14:44:50 2009 (4A5745D2)
8f639000 8f64b000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
91c90000 91c9d000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
80bd4000 80bdc000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
89807000 89d29000   kl1      kl1.sys      Wed Jun 09 14:24:39 2010 (4C0F9617)
8fc21000 8fc27000   kl2      kl2.sys      Wed Jun 09 14:24:35 2010 (4C0F9613)
8fd25000 8fda8000   klif     klif.sys     Fri Aug 06 18:16:02 2010 (4C5C4352)
8feec000 8fef4000   klim6    klim6.sys    Thu Apr 22 16:07:20 2010 (4BD06628)
91daf000 91de3000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
89579000 8958c000   ksecdd   ksecdd.sys   Tue Jul 14 00:11:56 2009 (4A5BBF3C)
83600000 83625000   ksecpkg  ksecpkg.sys  Fri Dec 11 04:04:22 2009 (4B21C4C6)
8f7ef000 8f7ff000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
8fca8000 8fcc3000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
83629000 836a1000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:06:41 2009 (4A5BDA21)
91cf2000 91cff000   modem    modem.sys    Tue Jul 14 00:55:24 2009 (4A5BC96C)
98f49000 98f54000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
91cc9000 91cd6000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
891da000 891f0000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
9810e000 98131000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:32:02 2010 (4B88CA72)
98131000 9816c000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:32:21 2010 (4B88CA85)
9816c000 98187000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:32:11 2010 (4B88CA7B)
8fc08000 8fc13000   Msfs     Msfs.SYS     unavailable (00000000)
890f0000 890f8000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8954e000 89579000   msrpc    msrpc.sys    unavailable (00000000)
8ff70000 8ff7a000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
89dab000 89dbb000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8933e000 893f5000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
91d29000 91d34000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
9804d000 9805d000   ndisuio  ndisuio.sys  Tue Jul 14 00:53:51 2009 (4A5BC90F)
91d34000 91d56000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
90a00000 90a11000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
8fef4000 8ff02000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8fe94000 8fec6000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
837a7000 837e5000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
9180e000 91c21000   netw5v32 netw5v32.sys Thu May 14 16:40:33 2009 (4A0C3B71)
8fc13000 8fc21000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
8ff66000 8ff70000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
83047000 83457000   nt       ntkrpamp.exe Wed Oct 27 03:30:44 2010 (4CC78ED4)
8941f000 8954e000   Ntfs     Ntfs.sys     Tue Jul 14 00:12:05 2009 (4A5BBF45)
8fda8000 8fdaf000   Null     Null.SYS     unavailable (00000000)
98007000 9804d000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
8fecd000 8feec000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8912d000 8913e000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
890f8000 89122000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
8913e000 8916c000   pcmcia   pcmcia.sys   Tue Jul 14 00:19:29 2009 (4A5BC101)
895e9000 895f7000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
adc08000 adc9f000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
98e4f000 98e7e000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
836a1000 836b2000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
89334000 8933d4c0   PxHelp20 PxHelp20.sys Tue Oct 20 18:57:50 2009 (4ADDFA1E)
91d11000 91d29000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
91d56000 91d6e000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
91d6e000 91d85000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
91d85000 91d9c000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
8ff25000 8ff66000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
91da3000 91dad000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
8fdf0000 8fdf8000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
8fdf8000 8fe00000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8fc00000 8fc08000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
89d79000 89da6000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
adc9f000 adca0500   regi     regi.sys     Mon Apr 16 16:19:05 2007 (462393E9)
98fd4000 98ff8000   rfcomm   rfcomm.sys   Tue Jul 14 00:51:41 2009 (4A5BC88D)
91d9c000 91da2a00   RimSerial RimSerial.sys Mon Nov 24 17:02:13 2008 (492ADE15)
91c5e000 91c78000   rimsptsk rimsptsk.sys Wed Mar 12 10:43:06 2008 (47D7B3BA)
91c4d000 91c5e000   risdptsk risdptsk.sys Wed Jul 09 05:27:28 2008 (48743E30)
91cea000 91cf2000   RootMdm  RootMdm.sys  Tue Jul 14 00:55:21 2009 (4A5BC969)
9805d000 98070000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
98c0f000 98e4e040   RTKVHDA  RTKVHDA.sys  Fri May 22 19:03:37 2009 (4A16E8F9)
add18000 add24000   scfilter scfilter.sys Tue Jul 14 00:33:50 2009 (4A5BC45E)
adca1000 adcab000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
91cda000 91cdc480   SFEP     SFEP.sys     Fri Aug 03 06:36:08 2007 (46B2BEC8)
89da6000 89daa280   shpf     shpf.sys     Fri Aug 22 08:48:03 2008 (48AE6F33)
add0d000 add18000   SMCLIB   SMCLIB.SYS   Tue Jul 14 00:45:28 2009 (4A5BC718)
91cd6000 91cd9980   SonyPI   SonyPI.sys   Fri Aug 03 06:41:08 2007 (46B2BFF4)
89d71000 89d79000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
add73000 addc4000   srv      srv.sys      Fri Aug 27 04:31:26 2010 (4C77318E)
add24000 add73000   srv2     srv2.sys     Fri Aug 27 04:30:45 2010 (4C773165)
adcab000 adccc000   srvnet   srvnet.sys   Fri Aug 27 04:30:39 2010 (4C77315F)
91dad000 91dae380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
89613000 8975c000   tcpip    tcpip.sys    Mon Jun 14 04:36:59 2010 (4C15A3DB)
adccc000 adcd9000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
89df5000 89e00000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
897d0000 897e7000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
8ff15000 8ff25000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
82410000 82419000   TSDDD    TSDDD.dll    unavailable (00000000)
8f618000 8f639000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
91de3000 91df1000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
98eba000 98ed1000   usbccgp  usbccgp.sys  Tue Jul 14 00:51:31 2009 (4A5BC883)
98ed1000 98ed2700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
911d0000 911df000   usbehci  usbehci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
8f64f000 8f693000   usbhub   usbhub.sys   Tue Jul 14 00:52:06 2009 (4A5BC8A6)
91185000 911d0000   USBPORT  USBPORT.SYS  Tue Jul 14 00:51:13 2009 (4A5BC871)
9117a000 91185000   usbuhci  usbuhci.sys  Tue Jul 14 00:51:10 2009 (4A5BC86E)
98ed3000 98ef6b80   usbvideo usbvideo.sys Thu Mar 04 04:04:40 2010 (4B8F3158)
89122000 8912d000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
8fdb6000 8fdc2000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
8fdc2000 8fde3000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
89d29000 89d32000   vmstorfl vmstorfl.sys unavailable (00000000)
8916c000 8917c000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8917c000 891c7000   volmgrx  volmgrx.sys  unavailable (00000000)
89d32000 89d71000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
8ff02000 8ff15000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
8fde3000 8fdf0000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
89020000 89091000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
89091000 8909f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8fec6000 8fecd000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
825b0000 827fb000   win32k   win32k.sys   unavailable (00000000)
890e7000 890f0000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
8fcc3000 8fcdd000   WudfPf   WudfPf.sys   Tue Jul 14 00:50:13 2009 (4A5BC835)
addc4000 adde4480   WUDFRd   WUDFRd.sys   Tue Jul 14 00:50:44 2009 (4A5BC854)

Unloaded modules:
c3016000 c30e4000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000CE000
c30e4000 c30f5000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
e4434000 e4502000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000CE000
e4502000 e4513000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
98187000 981f1000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
98187000 9819f000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
897c3000 897d0000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8fc27000 8fcf5000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000CE000
8fcf5000 8fd06000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

soniajane · Feb 26, 2011

Hello Elmer, thank you for the prompt response.

I'm working my way through the suggested updates but I have a couple of questions.

How do I remove the InterVideo driver? I can't find it anywhere in device manager?

And as for all the old versions of things - as part of trying to resolve this up to now, I recently uninstalled and reinstalled all the drivers for this model of PC from the Sony website so according to that I have the latest of everything. Am I likely to screw up anything by going to more recent manufacturer versions rather than the Sony versions?

Thanks again for the help.

Elmer BeFuddled · Feb 26, 2011

The Intel and Realtek you should be more than safe by going to their sites. Same for Bluetooth if you can get an update.

The intervideo driver will (I think) belong to a software program. If you can't find out what it is you could rename it.

Renaming drivers:
Create a System Restore Point. GoTo C:\Windows\System32\Drivers, locate the driver files and rename them from .sys to .old.
Reboot and the drivers will not load. This also breaks the software or hardware these drivers are associated with.
If it isn't in the drivers folder, do a search for it.

BSOD while playing games	0	Jan 7, 2018
pci.sys BSOD persistent with 2 new systems	1	Nov 30, 2017
BSOD every time booting in normal mode (miniDump attached)	0	Oct 27, 2017
Virtual machines, multiple BSOD's in a short time	0	Oct 25, 2017
BSOD Random but very frequent occurrence	3	Jun 20, 2017
BSOD when waking up from sleep	3	Sep 16, 2012
SOLVED BSOD after waking from sleep	3	Apr 29, 2012
BSOD after waking up from sleep	6	Nov 20, 2011

BSOD on waking from sleep/hibernation

soniajane

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