BSOD crash


TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,312
Reaction score
1,583
Most of the DMP files I looked at all point to a file called halmacpi.dll. Are you using Avira antivirus?

halmacpi.dll is a Microsoft file but from what I can find in searches it could show up in relation to Avira antivirus issues, so if you have Avira then remove it. After using the Windows uninstall, use Avira's removal tool if one is available, so it gets rid of all of it. NOTE: just disabling the software does not remove the drivers and won't resolve the issue

See if your BSOD problems stop. If it works then you should probably try a different antivirus software.
 
Last edited:
Ad

Advertisements

Joined
Feb 28, 2017
Messages
2
Reaction score
0
I don't have Avira antivirus
The only security software is Anvi Smart Defender
 

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,312
Reaction score
1,583
Well I would still look at anything programs and/or drivers you installed around the time your BSODs started.

If Anvi is a recent install I would probably try uninstalling it just to rule it out as the cause.
 
Joined
Mar 7, 2017
Messages
1
Reaction score
0
(Same person but have difficulty to sign up)
I have formatting my laptop a few time
Try to uninstall a few software for the past one year
Also trying difference OS but problem keep pop up (freeze screen)
If this hardware problem tell me which one i should change ?
 
Ad

Advertisements

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,312
Reaction score
1,583
If it has done this since the computer was new then it may be a hardware issue, faulty processor or bad memory etc but there are so many possibilities that I could not tell you anything for sure.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top