BSOD and crashes games


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Hello, I am new to forums and I dont know lots of things.

My spec
Windows 7 64bit
8GB ram
750HDD
Intel dual core
AMD Radeon HD 5700

When I downloaded call of duty black ops 2 from steam,everything in pc started to screw up.Repeated crashes of cod bo 2 and other games started.Once I found a fix to stop the crashes, I now get lots of bsods.Lots of System_Service_Expection or what called and Memory_Management. I need some help guys...Can anyone help?I tried everything, memory diagnostic repairs, remove programs that may cause, nothing.
What I saw on other threads saying I need minidumb, where do I get it?When I turn on my pc, it gets immediately crashed and bsod
Thanks for helping me.
Edit:Uploaded the minidump.Reply :)
 

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Shintaro

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Ok in safe mode try to enable Driver Verifier.
If it crashes with Driver Verifier on, it might give a better indication as to the problem.

(Borrowed from Zigzag3143 posts)
Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:

  1. Go to Start and type in "verifier" (without the quotes) and press Enter
  2. Select "Create custom settings (for code developers)" and click "Next"
  3. Select "Select individual settings from a full list" and click "Next"
  4. Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
  5. Select "Select driver names from a list" and click "Next"
  6. Then select all drivers NOT provided by Microsoft and click "Next"
  7. Select "Finish" on the next page.


  • Reboot the system and wait for it to crash to the Blue Screen.
  • Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
  • The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
 
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Ok in safe mode try to enable Driver Verifier.
If it crashes with Driver Verifier on, it might give a better indication as to the problem.

(Borrowed from Zigzag3143 posts)
First of all, tried to install service pack in safe mode but said an error invalid data(without turn on driver verifier) so should I turn it on?I dont have DVD for restore if it crashes in normal windows and safe mode..Reply?What should I do if my windows wont start anymore either safe mode and I dont have dvd repair..
 
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Shintaro

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Can you please turn on Driver Verifier reboot and let it crash. Then upload the crash dump file.

If you have the software key then you can download a DVD for free.
 
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Shintaro

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Use the computer as normal. When it crashes upload the crash dump file(s).
 

Shintaro

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It appears to be a problem with your hard disk.

Windows 7 Kernel Version 7600 MP (2 procs) Free x64

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

System Uptime: 0 days 0:02:43.117

BugCheck 1000007E, {ffffffffc0000005, fffff88001086920, fffff88002ff6548, fffff88002ff5da0}

Probably caused by : fileinfo.sys ( fileinfo!FIEnumerate+b5 )
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

System Uptime: 0 days 0:16:13.001

BugCheck 24, {1904fb, fffff880083f0fa8, fffff880083f0800, fffff80002ca00ab}

Probably caused by : Ntfs.sys ( Ntfs!NtfsCachedRead+180 )

NTFS_FILE_SYSTEM (24)

What is the brand of your hard disk?
 

Shintaro

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  1. Press the Windows Key + Pause button.
  2. Top left of a form that opens, should be "Device Manager"
  3. Double click on "Device Manager"
  4. Look for "Disk Drives" expand that.
  5. Let me know what is in there.
 
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  1. Press the Windows Key + Pause button.
  2. Top left of a form that opens, should be "Device Manager"
  3. Double click on "Device Manager"
  4. Look for "Disk Drives" expand that.
  5. Let me know what is in there.
Sorry...
1.Is that a button on keyboard?
 
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