Hello, I'm completely new to this, I know very little about computers, and I apologise if this has already been covered in another thread or I am not following forum protocol.
Here's my problem:
I have a piece of equipment that runs only on 32bit computers, and I have just had my whole network of computers replaced with Win764 bit (not my choice!!). The old computers ran on 32bit XP(yes I know this changeover was inevitable soon anyway). Now I am told that certain devices I have/need for work will not work with Win764bit. This is a huge problem.
1. Can I have Win7 32bit computers and Win7 64 bit on the same network using the same main server?
2. The engineers are suggesting that we 'downgrade' from 64 to 32 bit. Is this advisable, and what potential problems will we encounter.
3.Any other thoughts on this?
Background.
I'm a dentist, and I pay an IT company to manage/support my network. However I have dental devices (intraoral cameras, radiography sensors, etc) that require software and this comes from those specialist suppliers. The IT company are supposed to deal directly with these suppliers, as I haven't a clue about computers. We had a huge power surge at Christmas, and this wiped out the old server and a few of the computers. We were advised to replace all with new at this point. IT company were made aware of the various devices that worked off the computers, and as far as I was aware had discussed all with the specialist device+software suppliers, then came up with a sales proposal and we moved forward. I'm so mad that they made this mistake. It seems from reading other posts here that this is a pretty basic piece of info that they should have been working to.
Thank you for you advice,
Catherine
Here's my problem:
I have a piece of equipment that runs only on 32bit computers, and I have just had my whole network of computers replaced with Win764 bit (not my choice!!). The old computers ran on 32bit XP(yes I know this changeover was inevitable soon anyway). Now I am told that certain devices I have/need for work will not work with Win764bit. This is a huge problem.
1. Can I have Win7 32bit computers and Win7 64 bit on the same network using the same main server?
2. The engineers are suggesting that we 'downgrade' from 64 to 32 bit. Is this advisable, and what potential problems will we encounter.
3.Any other thoughts on this?
Background.
I'm a dentist, and I pay an IT company to manage/support my network. However I have dental devices (intraoral cameras, radiography sensors, etc) that require software and this comes from those specialist suppliers. The IT company are supposed to deal directly with these suppliers, as I haven't a clue about computers. We had a huge power surge at Christmas, and this wiped out the old server and a few of the computers. We were advised to replace all with new at this point. IT company were made aware of the various devices that worked off the computers, and as far as I was aware had discussed all with the specialist device+software suppliers, then came up with a sales proposal and we moved forward. I'm so mad that they made this mistake. It seems from reading other posts here that this is a pretty basic piece of info that they should have been working to.
Thank you for you advice,
Catherine