Windows Live Movie Maker crashes dell studio dual core

[oohansel]

Are there any other solutions other than:
a. setting the affinity
b. Unchecking/rechecking media center and restarting".

My power settings are on high performance
The laptop sits on a cooler with two fans.

Also randomly shuts down when playing videos

Any ideas offered would be appreciated as this is truly frustrating.

 

[Mychael]

Welcome oohansel. Is this a new computer.? If you've just purchased it then it might be worth taking back to the shop and get them to fix the issue. Have you added any new hardware like ram or different cpu or graphics card? A bit more info about your hardware will help us to try to diagnose your problem.

 

[oohansel]

Thanks for your response
The computer is not new
Not being technically inclined I downloaded the Speccy software
Hope this is what you need

Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Mobile Core 2 Duo P8700 @ 2.53GHz 48 °C
Penryn 45nm Technology
RAM
4.0GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Motherboard
Dell Inc. 0C234M (U2E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
SHARP HDMI (1280x720@60Hz)
ATI Mobility Radeon HD 4570
Hard Drives
488GB Seagate ST9500325AS ATA Device (SATA) 49 °C
Optical Drives
VSB RWD63O9 SCSI CdRom Device
Optiarc DVD+-RW AD-7640S ATA Device
Audio
IDT High Definition Audio CODEC

 

[Mychael]

I cannot see anything in your hardware specs that would cause an issue.
Also if you see the sticky note at the top of this forum section it will advise you how to create and post error files for the experts to read and diagnose. I cannot personally interpret that information but there are others who can.

 

[TrainableMan]

I have no experience with the windows live version of movie maker but I have seen the older version of windows movie maker cause a machine to crash if the A/V file was too big. The only way we were able to create clips is if they were under 25 minutes in length.

 

[oohansel]

in this case the move was less than 20 minutes. it is a random occurrence. sometimes fine other times shuts the computer down

 

[oohansel]

here are the dmp files

 

[Elmer BeFuddled]

Hi oohansel.

Can I assume that you are not getting blue screens with these crashes?

Your latest dmp file is dated Wed Sep 1 13:07:02.183 2010 which hardly seems relevant with todays date.

If you are blue screening, check that Minidumps are still enabled. See: Enable Small Memory Dumps.

In the meantime download and run Driver View. With the program open and in focus, press Ctrl+A (Select All), then File > Save Selected Items. Attach the saved text file to a post.
If you could, reduce the columns view (View >> Choose columns) to: Driver Name, Created Date, Modified Date, Version and Product Name.

TIA Elmer.

 

[oohansel]

I just enabled small memory dumps, they were not enabled

Text file attached

 

[oohansel]

I am puzzled, I was just watching a youtube video.
My computer turned off.
Powered it on
Black window,Start up normally was highlighted. I waited.
There was an Adobe file update.
I checked the minidump folder, no new data

What did I do wrong?

 

[faizanshakyboy]

Try re-installing Windows Live Movie Maker it will fix the issue for sure

 

[oohansel]

using windows 7 the program is not listed under programs and features

 

[yodap]

I wouldn't think your hard drive is shutting down while you're watching videos but you can check to see if your settings are right.