Windows Help and Support won't provide any results


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May 13, 2019
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I'm in the desktop, not working in any application.
I hit F1 for help.
I get the window: "Windows Help and Support."
I enter text: the subject that I want information about.
The system replies "0 results for [text]."

I've searched the Web and had a support call with Microsoft: I have received no answers.
How can I fix this?
 

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