USB drive causes BSOD

[Bob henson]

Sorry if this has been posted before, but I've only just joined the
group. One of my machines running Windows 7 Home Premium 32bit
periodically crashes (the reboot is so quick, I haven't managed to read
all it said on the BSOD) when a USB stick is inserted. It doesn't matter
which USB drive - it's done it with three different ones and they're all
fine in my other Windows 7 (Home premium 64bit) machine. It appears to
be a known problem and not hardware related as there is a HotFix for
Vista it :-

http://support.microsoft.com/kb/954589/en-us

When I go to this page, there is a line saying that this fix is not for
my operating system and referring me to the Windows 7 web pages (which
are about as much use as a chocolate fireguard). The question is - can I
use the Vista HotFix on the Win 7 machine without causing any damage,
and if I can will it work?

Regards,

Bob

 

[Dave-UK]

Sorry if this has been posted before, but I've only just joined the
group. One of my machines running Windows 7 Home Premium 32bit
periodically crashes (the reboot is so quick, I haven't managed to read
all it said on the BSOD) when a USB stick is inserted. It doesn't matter
which USB drive - it's done it with three different ones and they're all
fine in my other Windows 7 (Home premium 64bit) machine. It appears to
be a known problem and not hardware related as there is a HotFix for
Vista it :-

http://support.microsoft.com/kb/954589/en-us

When I go to this page, there is a line saying that this fix is not for
my operating system and referring me to the Windows 7 web pages (which
are about as much use as a chocolate fireguard). The question is - can I
use the Vista HotFix on the Win 7 machine without causing any damage,
and if I can will it work?

Regards,

Bob

Right-click Computer > Properties.
In the left pane > Advanced system settings.
Startup and Recovery > Settings
Clear the 'Automatically restart' box.

When it blue screens you should now be able to read
any error info and numbers.

 

[Bob henson]

Right-click Computer > Properties.
In the left pane > Advanced system settings.
Startup and Recovery > Settings
Clear the 'Automatically restart' box.

When it blue screens you should now be able to read
any error info and numbers.

Thanks - that will be a step in the right direction.


Regards,

Bob