Too many blue screens after replacing my motherboard!


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Mate,

Please upload the latest crash dump file.
you mean on minidump folder?because the latest is on 20/12 and the kernem error happened yesterday..
i downloaded the new latest driver on my graphic card and everything seems fine for now
 
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Shintaro

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Mate,

Just to let you know, I am just rebuilding my analysis machine.
So it maybe another 24 hours before I can have a look at the crash dump.

Sorry for the delay.
 

Shintaro

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Hi,


chkdsk (Check Disk) needs to be run on a restart so that the whole disk can be checked.


  1. Click on the Start button and type in cmd.
  2. In the list you will see cmd.exe.
  3. Right click on Cmd.exe and select "Run as Administrator"
  4. Type in the following chkdsk /r /f (See the image below)



  1. Type in Y and press enter.
  2. Reboot your computer. On the restart chkdsk will check the hard disk for errors.
  3. There will be an event logged.


Event Viewer
  1. Press the Windows Key + R and type in eventvwr
  2. In Event Viewer click on Windows Logs -> Application.
  3. Right click on "Application" and select "Find"
  4. Type in "chkdsk" (without the quotes)
  5. When it finds the event, right click on the event and select Copy -> "Copy Details as Text" and paste it to the forum.


Any questions, please don't hesitate to ask.
 
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Hallo and a happy new year!!!! I was out of town for some days that's why i asnwered so late :)
Kenrel mode error isback again!
Also yesterday when i was playing my mouse stucked again and couldn't move it at all
and needed to restart in order to fix this!
 

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Shintaro

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Ok, time to turn Driver Verifier on. Please follow the setup instructions.


Driver verifier

The Driver Verifier tool that is included in every version of Windows since Windows 2000 it is used to detect and troubleshoot many driver issues that are known to cause system corruption, failures, or other unpredictable behavior.

***FIRST: Please backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Windows 7 Startup Repair feature.)
  1. Go to Start and type in "verifier" (without the quotes) and press Enter
  2. Select "Create custom settings (for code developers)" and click "Next"
  3. Select "Select individual settings from a full list" and click "Next"
  4. Select:
    ---- Special Pool
    ---- Pool Tracking
    ---- Force IRQL Checking
    ----Deadlock Detection
    ---- Security Checks (Windows 7 & 8)
    ---- DDI compliance checking (Windows 8)
    ---- Miscellaneous Checks

  5. Click "Next"
  6. Select "Select driver names from a list" and click "Next"
  7. Then select all drivers NOT provided by Microsoft and click "Next"
  8. Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Will I see anything when I enable Driver Verifier?

No, Driver Verifier configures Windows so that people looking at the crash dump files get (in most cases) more detailed information about what actually crashed the computer.
How Long should I wait for a crash?

- If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
How do I turn Driver Verifier off?!

- Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page.

- Or press the Windows Key + R, and type in "verifier /reset" (Without the quotes)

- Then locate and zip up the memory dump file and upload it with your next post. then locate and zip up the memory dump file and upload it with your next post.
I can't get in to Windows, what do I do?

- If Windows will not start and get to a login screen or desktop, because it crashes too soon, try it in Safe Mode.


- If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
How do I put the crash dump files in a Zip file?

Instructions on putting files in a Zip file and extracting (Taking them out) again are explained HERE.
 
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Well i turned verifier on,no blue screen from yesterday but kernel mode errors still repeating only when i'm playing games
 
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Shintaro

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Mate,

Please upload the latest crash dump file.
 
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Shintaro

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Please do the following to make sure a crash dump will be created.

  1. Click the Start Button.
  2. Type in cmd
  3. You should see cmd.exe in the list.
  4. Right click on cmd.exe and select "Run as Administrator"
  5. In the command prompt window type in:

wmic recoveros set DebugInfoType = 2
It should say that the command was successful.

Have a look in the following locations:
c:\Windows
c:\Windows\Minidump
c:\Windows\Live KernelReports\WATCHDOG
 
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Please do the following to make sure a crash dump will be created.

  1. Click the Start Button.
  2. Type in cmd
  3. You should see cmd.exe in the list.
  4. Right click on cmd.exe and select "Run as Administrator"
  5. In the command prompt window type in:

wmic recoveros set DebugInfoType = 2
It should say that the command was successful.

Have a look in the following locations:
c:\Windows
c:\Windows\Minidump
c:\Windows\Live KernelReports\WATCHDOG
Thx for responding any "silly" question you can't imagine how helpful you are!
So i thought yesterday to replace my nvidia drivers with the ones My driver cd has.In the middle of installing i got a blue screen(i will put the crash file)
Also Live kernel reports is full of crash files but i'll put the last 5.
 

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Shintaro

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Mate,

All the crashes are caused by the Nvidia driver. Download and install an older version of the Driver, because sometimes they are more stable.


Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jan 8 12:29:43.906 2015 (UTC + 11:00)
System Uptime: 0 days 2:37:06.654
BugCheck 117, {fffffa800af914e0, fffff8800499abfc, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13ebfc )
BUGCHECK_STR: 0x117
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jan 8 08:13:40.416 2015 (UTC + 11:00)
System Uptime: 0 days 10:11:22.275
BugCheck 117, {fffffa800a8e94e0, fffff8800f1ffbfc, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13ebfc )
BUGCHECK_STR: 0x117
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jan 7 13:08:28.254 2015 (UTC + 11:00)
System Uptime: 0 days 1:21:16.002
BugCheck 117, {fffffa80088e8460, fffff8800f22e4ac, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1584ac )
BUGCHECK_STR: 0x117
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jan 7 12:51:54.034 2015 (UTC + 11:00)
System Uptime: 0 days 1:04:41.782
BugCheck 117, {fffffa8008c251d0, fffff8800f22e4ac, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1584ac )
BUGCHECK_STR: 0x117
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jan 7 09:51:47.742 2015 (UTC + 11:00)
System Uptime: 0 days 2:48:38.616
BugCheck 117, {fffffa8007fff4e0, fffff8800f1894ac, 0, 0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1584ac )
BUGCHECK_STR: 0x117
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 
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I already replaced 2 older nvidia drivers but still I get kernel error and my mouse cursor stops moving while it's working. Im sure it's not the mouse because I used 2 different mouses but is still happening... (these only happen when im playing online games)

Edit:I got a BSOD after i installed another driver
 

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Shintaro

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There are a couple of things that you can try.

Run Furmark and test the GPU. (Sorry but I haven't run Furmark in some time so I am not sure of the accuracy of the instruction, they are most likely for a older version, give it a try anyway)

Instructions borrowed from http://carrona.org/furmark.html
FurMark Video Stress Test - free from here: http://www.ozone3d.net/benchmarks/fur/
FurMark Setup:
  1. If you have more than one GPU, select Multi-GPU during setup
  2. In the Run mode box, select "Stability Test" and "Log GPU Temperature"
  3. Click "Go" to start the test (Looks like it's "BURN-IN test" now)
  4. Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 100ºC, quit the test - the video card is overheating.
- Click "Quit" to exit

What you are looking for:
  • excessive heat from the GPU (report back with anything over 90ºC)
  • problems with the video display (picture is distorted or jumbled, picture turns black, etc)
  • problems reported by the program (I haven't seen this, but "just in case")


OR

Remove the GTS 450 and use the onboard video adapter. Use the onboard adapter for a while and see what happens. The GTS 450 might be faulty.
 
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It's odd though.BEfore my replacement of my MOBO, GPU worked great...I'll try do what you suggested me although I'm scared. ..
 

Shintaro

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If you are concerned, then remove the video card and use the onboard video card and see what happens.
 
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Kind of uptade.
I gave my pc to a computer programmer and probably their conclusion is that sth is going wrong with my power supply because they're using one of theirs and pc works great out of kernel error and non normal behaviour
 
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Shintaro

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Well you can check that with hwInfo by logging and watching the voltages.
 

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