System shuts down after entering password

Discussion in 'Crashes, BSODs and Debugging' started by Michael7332, Oct 10, 2014.

  1. Michael7332

    Michael7332

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    A friend asked me to take a look at his laptop but when I try to turn it on it asks for a system pass which looks like a BIOS pass. After you enter the password the whole system turns off.

    Any ideas or suggestions?
     
    Michael7332, Oct 10, 2014
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  2. Michael7332

    TrainableMan ^ The World's First ^ Moderator

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    Boot to a W7 Installation DVD. See if the hard drive is seen and if the OS is intact. May be hard drive problems.

    If you can't even get that far then suspect other hardware: power issues, bad RAM.

    If it will boot with W7 DVD and hard drive seems OK and has an OS then try the startup repair from the W7 Installation DVD.
     
    TrainableMan, Oct 12, 2014
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  3. Michael7332

    Lindavinnie35

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    As soon as I enter my password the laptop logs off
     
    Lindavinnie35, Sep 26, 2017
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