storport.sys

[interscrilla]

Hi everyone...

Computer is not turning on at all. It starts normal, Microsoft logo comes up with loading bar but it ends up restarting. I can not see the message in blue screen because it restarts immediately right after that.

Samething in safe mode.

I really don't want to reformat my system because I have too much to lose, is there a way to fix it?...

Please guide.

Thanks

 

[Shintaro]

Welcome to the W7Forums.

Then please try a Startup Repair, instructions are HERE.
If you don't have the Windows 7 DVD you can download it from HERE. Of course you will need your license key.

Hope this helps.

 

[interscrilla]

@Shinatro, I've tried startup repair with windows cd. It didn't work.

I started reformatting my comp last night, now I have errors below.

1:...... No drives were found. Click Load Driver to provide a mass storage driver for installation. (After clicking Next I end up with error *2*)

2:.......To install the device driver needed to access your hard drive, insert the installation media containing the driver files, and then click OK.
2.2......Note: The installation media can be floppy disk, CD, DVD, or USB flash drive. (After clicking Ok I end up with error *3*)

3: No signed device driver were found. Make sure that the installation media contains the correct drivers, and then click OK. (Nothing further this point) Sad

Please guide...

Thanks

 

[Shintaro]

You will need to tell me your computers make and model number.

 

[interscrilla]

@Shintaro here are the details of the computer.
Acer Aspire AM3470-EB30P - AMD A8-3800 - 8G RAM - 1.5TB HD - DVDRW HD6550D - Windows 7 Home Edition 64-Bit Desktop PC

Please guide...

Thank you.

 

[Shintaro]

Could you please provide the Serial Number. It is under the computer on a sticker, it's a 22 character number.

Sorry, but finding information on Acer's site is pain.

 

[interscrilla]

S/N: PTSJ0P200114101F1A9200


Thanks

 

[Shintaro]

Download the Drivers from the Acer Support site HERE.
Extract them to a USB.
The directory that you need is Packages -> Packages -> Drivers -> SBDrv -> hseries -> AHCI or MINI_IDE