SP1 Installation Failure on IBM ThinkCentre 8171

Aug 31, 2015
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Hi there,

I was wondering if you could help me. Basically I'm installing SP1 on an IBM ThinkCentre 8171 which has been upgraded from Windows XP Professional SP3 to Windows 7 Ultimate x86 using Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Microsoft's website but when the installation wizard tries to install SP1, the wizard terminates and fails to install in which it advises me to use System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] off the Microsoft website to troubleshoot compatibility issues. After applying the System Update Readiness Tool in which it only takes a couple of minutes to complete, I re-run the installation package for SP1 and the same thing happens again. Any suggestions would be much appreciated in order to solve this problem.

Kind regards,



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