SOLVED Several BSODs Happening Seemingly Randomly

awetin316 · Jan 6, 2011

Hi everyone,
I have been encountering BSODs consistently for the last two weeks, and I can't figure out why. I haven't really noticed any patterns in when they happen, though it tends to, more often than not, happen when I am not using the computer.

Here is a picture of the "Windows has recovered from an unexpected shutdown" message that is on the screen after my computer starts back up.

I also attached the multiple minidumps from the last two weeks.

Any assistance would be greatly appreciated! Thanks!

Elmer BeFuddled · Jan 6, 2011

Hi awetin316 and Welcome to the Forums.

You have several outdated drivers that need updating:

ASACPI.sys Tue Oct 31 02:09:12 2006 Asus ATK0110 ACPI Utility

blueletaudio.sys Fri May 11 11:06:31 2007 Bluelet Audio Driver
BlueletSCOAudio.sys Mon Mar 05 12:16:23 2007 Bluelet Audio Driver

BTHidMgr.sys Mon Mar 05 12:17:15 2007 Bluetooth HID Manager driver (IVT BlueSolei)
btnetdrv.sys Mon Mar 05 12:18:08 2007 Bluetooth PAN Network Adapter Driver (IVT BlueSolei)
vbtenum.sys Mon Mar 05 12:17:00 2007 BlueSoleil Bluetooth Plug and Play driver
VComm.sys Mon Mar 05 12:17:28 2007 Bluetooth Serial Port Driver (IVT BlueSolei)
VcommMgr.sys Mon Mar 05 12:17:48 2007 Bluetooth VcommMgr Driver (IVT BlueSolei)

The Bluelet Audio and the Bluetooth IVT BlueSolei. As well as the drivers being very old, they may not even be compatible with Win 7. If you can't update then I suggest uninstalling them for now. If/when the BSOD's disappear then you could re-install them one at a time and see if you get any issues returning.

There are known issues with Daemon Tools so you need to uninstall. Reboot. Then download the installer/uninstaller from http://www.duplexsecure.com/en/downloads to remove this driver:
sptd.sys Sun Oct 11 21:55:14 2009

wanatw64.sys Mon Apr 11 23:07:10 2005 Wan Miniport (ATW) America Online

I am but a mere 'ammer chewer at these BSOD's but these are a few things you can do before an expert comes along! (pre-empt them!)

BTW If you're looking for a simple lightweight virtual drive replacement for Daemon Tools, I can recommend DVDFab.I've never had an issue on my 64bit Win7 set up.

awetin316 · Jan 6, 2011

Thank you for the tips! I will try these a little later when I get home from work. This may be a dumb question, but for the The Bluelet Audio and the Bluetooth IVT BlueSolei drivers, how to I uninstall them? Just go in to the device manager and find them, go to properties and uninstall? Thanks!

Elmer BeFuddled · Jan 6, 2011

I forgot to mention

that all your BSOD's were pointing to your ATI Video driver.

atikmdag.sys Fri Nov 26 02:46:44 2010

Check that this is the latest driver.

awetin316 said:
This may be a dumb question, but for the The Bluelet Audio and the Bluetooth IVT BlueSolei drivers, how to I uninstall them? Just go in to the device manager and find them, go to properties and uninstall? Thanks!

I'd assumed you'd installed some software relating to these and could simply uninstall them.
If that isn't the case I'd slowly re-name them e.g. from BTHidMgr.sys to BTHidMgr.old

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004b2c817, Address of the instruction which caused the bugcheck
Arg3: fffff88003e97900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+90817
fffff880`04b2c817 8b4820          mov     ecx,dword ptr [rax+20h]

CONTEXT:  fffff88003e97900 -- (.cxr 0xfffff88003e97900)
rax=0000000000000000 rbx=fffffa8006034190 rcx=fffffa8003cfb2e0
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8003d25340
rip=fffff88004b2c817 rsp=fffff88003e982d0 rbp=fffffa8003cfb2e0
 r8=0000000000000015  r9=fffff88004eee970 r10=0000000000000000
r11=fffff88003e98420 r12=0000000000000000 r13=fffffa8008209440
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0x90817:
fffff880`04b2c817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004b2c817

STACK_TEXT:  
fffff880`03e982d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP: 
atikmdag+90817
fffff880`04b2c817 8b4820          mov     ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+90817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: [COLOR=Red][B]atikmdag[/B][/COLOR]

IMAGE_NAME:  [COLOR=Red][B]atikmdag.sys[/B][/COLOR]

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff88003e97900 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817

BUCKET_ID:  X64_0x3B_atikmdag+90817

Followup: MachineOwner

Code:

fffff880`04a00000 fffff880`04a45000   a00sh1j1 a00sh1j1.SYS Tue Jul 14 22:12:55 2009 (4A5CF4D7)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`046a2000 fffff880`046ab000   Afc      Afc.sys      Wed Jul 12 06:48:20 2006 (44B48D24)
fffff880`040ba000 fffff880`04144000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`05574000 fffff880`0558a000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`047dc000 fffff880`047f1000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`01062000 fffff880`0106d000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`047f1000 fffff880`047f9000   ASACPI   ASACPI.sys   Tue Oct 31 02:09:12 2006 (4546B048)
fffff880`089eb000 fffff880`089f6000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`01187000 fffff880`01190000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01190000 fffff880`011ba000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`05b0e000 fffff880`05b2e000   AtihdW76 AtihdW76.sys Wed Nov 17 12:02:04 2010 (4CE3C43C)
fffff880`04a9c000 fffff880`052ad000   atikmdag atikmdag.sys Fri Nov 26 02:46:44 2010 (4CEF1F94)
fffff880`04200000 fffff880`0424c000   atikmpag atikmpag.sys Fri Nov 26 02:16:47 2010 (4CEF188F)
fffff960`008d0000 fffff960`00931000   ATMFD    ATMFD.DLL    Wed Oct 20 04:05:45 2010 (4CBE5C89)
fffff880`014bf000 fffff880`014c6000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`046c9000 fffff880`047b6000   BHDrvx64 BHDrvx64.sys Mon Nov 15 23:11:35 2010 (4CE1BE27)
fffff880`0441e000 fffff880`0442f000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04a63000 fffff880`04a6f000   blueletaudio blueletaudio.sys Fri May 11 11:06:31 2007 (46444027)
fffff880`05551000 fffff880`0555d000   BlueletSCOAudio BlueletSCOAudio.sys Mon Mar 05 12:16:23 2007 (45EC0A17)
fffff880`048e8000 fffff880`04906000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`01230000 fffff880`0123a700   BTHidMgr BTHidMgr.sys Mon Mar 05 12:17:15 2007 (45EC0A4B)
fffff880`05462000 fffff880`0546f000   btnetdrv btnetdrv.sys Mon Mar 05 12:18:08 2007 (45EC0A80)
fffff960`00660000 fffff960`00687000   cdd      cdd.dll      Wed May 19 20:48:26 2010 (4BF4408A)
fffff880`0106d000 fffff880`01097000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d24000 fffff880`00de4000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00cc6000 fffff880`00d24000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01400000 fffff880`01473000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`04a53000 fffff880`04a63000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`05b2e000 fffff880`05b3c000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0457b000 fffff880`045fe000   csc      csc.sys      Tue Jul 14 00:24:26 2009 (4A5BC22A)
fffff880`05ba3000 fffff880`05bb5000   dc3d     dc3d.sys     Thu Jul 01 11:07:45 2010 (4C2C68F1)
fffff880`04400000 fffff880`0441e000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`063f1000 fffff880`063fb000   dgderdrv dgderdrv.sys Wed Jan 20 08:15:48 2010 (4B56BBB4)
fffff880`0456c000 fffff880`0457b000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`017e1000 fffff880`017f7000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`054e6000 fffff880`05508000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`05b3c000 fffff880`05b46000   dump_diskdump dump_diskdump.sys Tue Jul 13 04:32:05 2010 (4C3BDE35)
fffff880`05b71000 fffff880`05b84000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05b46000 fffff880`05b71000   dump_nvstor dump_nvstor.sys Wed May 20 07:45:37 2009 (4A13A711)
fffff880`0549b000 fffff880`054a7000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`052ad000 fffff880`053a1000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`053a1000 fffff880`053e7000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`044d1000 fffff880`04547000   eeCtrl64 eeCtrl64.sys Fri May 21 22:44:45 2010 (4BF6FECD)
fffff880`089cb000 fffff880`089eb000   ENG64    ENG64.SYS    Tue Dec 14 01:47:30 2010 (4D06CCB2)
fffff880`04547000 fffff880`0456c000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 22:44:45 2010 (4BF6FECD)
fffff880`08811000 fffff880`089cb000   EX64     EX64.SYS     Tue Dec 14 01:55:48 2010 (4D06CEA4)
fffff880`0135d000 fffff880`01371000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`012a0000 fffff880`012ec000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`017ce000 fffff880`017d8000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`013ab000 fffff880`013e5000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01800000 fffff880`0184a000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`046ab000 fffff880`046b8000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02c0e000 fffff800`02c57000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`0467e000 fffff880`046a2000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`05ab2000 fffff880`05b0e000   HdAudio  HdAudio.sys  Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`05bcc000 fffff880`05be5000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`05bb5000 fffff880`05bbd080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`05bbe000 fffff880`05bcc000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`04820000 fffff880`048e8000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`017d8000 fffff880`017e1000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`08767000 fffff880`087e2000   IDSvia64 IDSvia64.sys Fri Nov 05 21:13:11 2010 (4CD47367)
fffff880`042ed000 fffff880`0431a000   Ironx64  Ironx64.SYS  Fri Nov 12 23:06:50 2010 (4CDDC88A)
fffff880`0548c000 fffff880`0549b000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`05be5000 fffff880`05bf3000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bb7000 fffff800`00bc1000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`05508000 fffff880`0554b000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`017a3000 fffff880`017bd000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`019d1000 fffff880`019fc000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`0554b000 fffff880`05550200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`0125c000 fffff880`01271000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0442f000 fffff880`04452000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00ca5000 fffff880`00cb2000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`05565000 fffff880`05574000   modem    modem.sys    Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`053e7000 fffff880`053f5000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`055e9000 fffff880`055f8000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`05a00000 fffff880`05a0d000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`0116d000 fffff880`01187000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04906000 fffff880`0491e000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0491e000 fffff880`0494b000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`0494b000 fffff880`04999000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`04999000 fffff880`049bc000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`04073000 fffff880`0407e000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00e57000 fffff880`00e61000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0159c000 fffff880`015fa000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`0438d000 fffff880`04398000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01867000 fffff880`01879000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`0187f000 fffff880`01971000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`055ae000 fffff880`055ba000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`055ba000 fffff880`055e9000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`05a9d000 fffff880`05ab2000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`041b8000 fffff880`041c7000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`04144000 fffff880`04189000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01971000 fffff880`019d1000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`0407e000 fffff880`0408f000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`04381000 fffff880`0438d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02c57000 fffff800`03233000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`01600000 fffff880`017a3000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`05bf3000 fffff880`05bff000   NuidFltr NuidFltr.sys Tue Jun 29 09:54:32 2010 (4C29B4C8)
fffff880`017f7000 fffff880`01800000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`04398000 fffff880`043ec080   nvmf6264 nvmf6264.sys Thu Aug 12 12:46:06 2010 (4C63DEFE)
fffff880`011ba000 fffff880`011e5000   nvstor   nvstor.sys   Wed May 20 07:45:37 2009 (4A13A711)
fffff880`04192000 fffff880`041b8000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`010d0000 fffff880`010e5000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`0109d000 fffff880`010d0000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01156000 fffff880`0115d000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`0115d000 fffff880`0116d000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`017bd000 fffff880`017ce000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`06204000 fffff880`062aa000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`05a0d000 fffff880`05a1d000   point64  point64.sys  Tue Jun 29 09:54:31 2010 (4C29B4C7)
fffff880`054a9000 fffff880`054e6000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cb2000 fffff880`00cc6000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`01590000 fffff880`0159bae0   PxHlpa64 PxHlpa64.sys Mon Dec 10 23:49:01 2007 (475DD06D)
fffff880`0558a000 fffff880`055ae000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`05400000 fffff880`0541b000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0541b000 fffff880`0543c000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`0543c000 fffff880`05456000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`04330000 fffff880`04381000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`05481000 fffff880`0548c000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`04058000 fffff880`04061000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04061000 fffff880`0406a000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0406a000 fffff880`04073000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01371000 fffff880`013ab000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`0546f000 fffff880`05476c00   RimSerial_AMD64 RimSerial_AMD64.sys Mon Nov 24 17:01:01 2008 (492ADDCD)
fffff880`0555d000 fffff880`05565000   RootMdm  RootMdm.sys  Tue Jul 14 01:10:47 2009 (4A5BCD07)
fffff880`01271000 fffff880`01289000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`00fbd000 fffff880`00fec000   SCSIPORT SCSIPORT.SYS Tue Jul 14 01:01:04 2009 (4A5BCAC0)
fffff880`062aa000 fffff880`062b5000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`04600000 fffff880`0460c000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`041c7000 fffff880`041e4000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0185f000 fffff880`01867000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`00e8e000 fffff880`00fb4000   sptd     sptd.sys     Sun Oct 11 21:55:14 2009 (4AD24632)
fffff880`08637000 fffff880`086f6000   SRTSP64  SRTSP64.SYS  Sat Nov 20 00:17:58 2010 (4CE713B6)
fffff880`0431a000 fffff880`04330000   SRTSPX64 SRTSPX64.SYS Sat Nov 20 00:18:10 2010 (4CE713C2)
fffff880`0635b000 fffff880`063f1000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`062f4000 fffff880`0635b000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`062b5000 fffff880`062e2000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`01000000 fffff880`01062000   storport storport.sys Tue Jul 14 01:01:18 2009 (4A5BCACE)
fffff880`055f8000 fffff880`055f9480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`012ec000 fffff880`0135d000   SYMDS64  SYMDS64.SYS  Fri Oct 15 18:53:54 2010 (4CB89532)
fffff880`014c7000 fffff880`01590000   SYMEFA64 SYMEFA64.SYS Mon Nov 15 21:56:23 2010 (4CE1AC87)
fffff880`042b7000 fffff880`042ed000   SYMEVENT64x86 SYMEVENT64x86.SYS Sat Jul 31 00:05:59 2010 (4C535AD7)
fffff880`04251000 fffff880`042b7000   SYMNETS  SYMNETS.SYS  Tue Nov 30 23:24:40 2010 (4CF587B8)
fffff880`01a02000 fffff880`01bff000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`062e2000 fffff880`062f4000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`040ad000 fffff880`040ba000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`0408f000 fffff880`040ad000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`04000000 fffff880`04014000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`047b6000 fffff880`047dc000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04a6f000 fffff880`04a81000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`05b84000 fffff880`05ba1000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`05ba1000 fffff880`05ba2f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`0466d000 fffff880`0467e000   usbehci  usbehci.sys  Sat Oct 24 05:27:33 2009 (4AE28235)
fffff880`05a43000 fffff880`05a9d000   usbhub   usbhub.sys   Sat Oct 24 05:28:24 2009 (4AE28268)
fffff880`0460c000 fffff880`04617000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04617000 fffff880`0466d000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`05a2e000 fffff880`05a3a000   usbprint usbprint.sys Tue Jul 14 01:38:18 2009 (4A5BD37A)
fffff880`05a1d000 fffff880`05a2e000   usbscan  usbscan.sys  Tue Jul 14 01:35:32 2009 (4A5BD2D4)
fffff880`04a81000 fffff880`04a9c000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`0184a000 fffff880`0184e680   vbtenum  vbtenum.sys  Mon Mar 05 12:17:00 2007 (45EC0A3C)
fffff880`05477000 fffff880`05480d00   VComm    VComm.sys    Mon Mar 05 12:17:28 2007 (45EC0A58)
fffff880`04a45000 fffff880`04a52c00   VcommMgr VcommMgr.sys Mon Mar 05 12:17:48 2007 (45EC0A6C)
fffff880`00e61000 fffff880`00e6e000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`01291000 fffff880`0129f000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`04023000 fffff880`04048000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`0184f000 fffff880`0185f000   vmstorfl vmstorfl.sys Tue Jul 14 00:42:54 2009 (4A5BC67E)
fffff880`010e5000 fffff880`010fa000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010fa000 fffff880`01156000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01473000 fffff880`014bf000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`041e4000 fffff880`041ff000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`05456000 fffff880`05462000   wanatw64 wanatw64.sys Mon Apr 11 23:07:10 2005 (425AF50E)
fffff880`04048000 fffff880`04058000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00de4000 fffff880`00df3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04189000 fffff880`04192000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a0000   win32k   win32k.sys   Wed Oct 20 04:08:46 2010 (4CBE5D3E)
fffff880`00fb4000 fffff880`00fbd000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`0123b000 fffff880`0125c000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`049bc000 fffff880`049ed000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`08800000 fffff880`0880c000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`08800000 fffff880`0880c000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`04456000 fffff880`044d1000   IDSvia64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0007B000
fffff880`086f6000 fffff880`08767000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08800000 fffff880`0880c000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`089eb000 fffff880`089f7000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`08800000 fffff880`0880c000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`089eb000 fffff880`089f7000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`08800000 fffff880`0880c000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`089eb000 fffff880`089f7000   ATWPKT264.SY
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0123b000 fffff880`01249000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01249000 fffff880`01253000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01253000 fffff880`0127e000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`0127e000 fffff880`01291000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Nibiru2012 · Jan 6, 2011

It's also recommended to remove the Catalyst Control Centre and only install the actual Display Driver.

Why is that? WHO recommended that only the driver be installed? I have never had any issues with CCC.

I have an HD 5770 and it works just fine.

Elmer BeFuddled · Jan 6, 2011

Nibiru2012 said:
Why is that? WHO recommended that only the driver be installed? I have never had any issues with CCC.

I have an HD 5770 and it works just fine.

OK, removing that bit. I've no personal experience (yet, very soon to) of CCC, but any other stuff I've ever installed I've only ever stuck in the bits I need. Not everything I'm told I should have. Tooo many years on XP I suppose, clamouring to keep free space and a lean, mean, fighting machine.

@awiin356 Download and install CPU-Z. The experts will want to see screenshots/snips of the Memory and SPD tabs. Take the shots and attach them to a post.

awetin316 · Jan 6, 2011

Elmer BeFuddled said:
@awiin356 Download and install CPU-Z. The experts will want to see screenshots/snips of the Memory and SPD tabs. Take the shots and attach them to a post.

Thanks for the heads up! Here are the Memory and SPD tabs.

SPD

Memory

awetin316 · Jan 6, 2011

I just checked, and it says my ATI Radeon Driver is up to date

Elmer BeFuddled · Jan 6, 2011

awetin316 said:
I just checked, and it says my ATI Radeon Driver is up to date

Just a heads up. Always check for new drivers via your Mobo or the Manufacturers websites. As a (loose) rule, don't trust Windows to give you the latest drivers.

Another loose rule is any drivers dated before the 14th July 2009 should be looked into.

BTW I queried your ATI driver as I've recently downloaded one for my Daughters PC and my (failing) memory thinks it was dated December 2010.

cybercore · Jan 6, 2011

Hey there, the memory is set right.

Do not worry about your Catalyst driver, it's not outdated. Unless you get more crashes.

Great troubleshooting Elmer.

Elmer BeFuddled · Jan 6, 2011

cybercore said:
Great troubleshooting Elmer.

Awwww! Shucks!!

cybercore · Jan 6, 2011

Yup, well done. If he crashes again you may want to suggest a more stable earlier Catalyst version. With the use of Driver Sweeper between the reinstalls:

http://www.guru3d.com/category/driversweeper/

awetin316 · Jan 6, 2011

I think I had actually gone to the ATI manufacturer website in late December because I thought it might have been an issue with that and downloaded the latest driver and installed it then, but I just reinstalled it now just to make sure. I'm going to get off the computer now and see if there are anymore BSODs, since they tend to happen most often when I am not on the computer. I will report back and (hopefully!) close the case.

Thanks for all the help!

cybercore · Jan 6, 2011

You are welcome. If crashes again attach the newest .dmp's and give links to your RAM and motherboard.

Merry Christmas.

awetin316 · Jan 6, 2011

Spoke too soon, unfortunately, as it BSOD again. I attached the most recent dump along with screen shots of all of the tabs from CPU-Z. If there is any other information you guys need, let me know. Thanks again.

Mainboard

Graphics

CPU

Caches

SPD

Memory

Elmer BeFuddled · Jan 6, 2011

This is the bit where I admit defeat and throw my hands up!!

VIDEO_TDR_FAILURE (116) is your cause(??). I get these if trying to play games on my bog standard built-in graphics card. It's the way I force a BSOD!! See this linked post for an explanation of a 116 stop error.
Time for me to bow out to the experts methinks!
I can only suggest following cybercores suggestion to revert to a more stable version of Catalyst. It is pretty much essential that Driver Sweeper is run after uninstalling present Graphics drivers and re-installing.

awetin316 · Jan 7, 2011

I reverted back to the the previous version of Catalyst and haven't BSODed in ~20 hours, so I think this problem is solved! Thanks guys

Elmer BeFuddled · Jan 7, 2011

Thanks for the feedback.

Hope all goes well and hopefully see you kickin' about without the BSOD's.

cybercore · Jan 9, 2011

I reverted back to the the previous version of Catalyst and haven't BSODed in ~20 hours, so I think this problem is solved! Thanks guys

Yea, welcome. Beta and preview drivers are known to cause stop 0x116 sometimes.

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SOLVED several BSODs on startup	48	Dec 19, 2010

SOLVED Several BSODs Happening Seemingly Randomly

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